Hotel

The Willows Hotel

555 West Surf
7.7
(712 reviews)

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This property has been featured in "50 Resorts In Chicago ".

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Top Facilities

parking

wifi

bar

food

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Deluxe Queen Room with Two Queen Beds

  • Max 4 Adults
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    This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

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    Executive King Room

  • Max 2 Adults
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    This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

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    Standard Queen Room

  • Max 2 Adults
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    This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

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    Small Queen

  • Max 2 Adults
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    This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

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    Room #5670615

  • Max 10 Adults
  • Room #5670616

  • Max 10 Adults
  • Room #5670617

  • Max 10 Adults
  • Room #5670618

  • Max 10 Adults
  • Room #5670619

  • Max 10 Adults
  • Room #5670620

  • Max 10 Adults
  • Room #5670621

  • Max 10 Adults
  • Room #5670622

  • Max 10 Adults
  • Room #5670623

  • Max 10 Adults
  • Room #5670624

  • Max 10 Adults
  • Room #5670625

  • Max 10 Adults
  • Room #5670626

  • Max 10 Adults
  • Room #5670627

  • Max 10 Adults
  • Room #5670628

  • Max 10 Adults
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    All Facilities for The Willows Hotel

    Category Facilities
    Activities Stand-up comedy, Pub crawls, Movie nights, Golf course (within 3 km).
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Trash cans, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Minibar, Fruits.
    Services Wireless Internet.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    Pool and wellness Fitness centre, Fitness.

    Location & Nearby Places

    Lincoln Park (6.3 Km from city center)

    555 West Surf

    15 Nearby Attractions

    Diversey Driving Range

    0.5 km

    Christ Church of Chicago

    0.9 km

    Lincoln Park

    1.0 km

    Peggy Notebaert Nature Museum

    1.1 km

    Alfred Caldwell Lily Pool

    1.2 km

    Lincoln Park Conservatory

    1.2 km

    Belmont Harbor Dog Beach

    1.3 km

    Emerald City Garden

    1.4 km

    Oz Park

    1.5 km

    Sydney R. Marovitz Golf Course

    1.9 km

    North Avenue Beach

    2.6 km

    Peace Garden

    2.7 km

    International Museum of Surgical Science

    3.0 km

    Covenant Presbyterian Church of Chicago

    3.3 km

    Holy Trinity Polish Catholic Church

    3.9 km

    Oak Street Beach

    3.9 km

    See All Attractions

    About This Property

    The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighbourhoods.

    Guest Ratings For This Property

    7.7
    Based on 712 Reviews
    100% verified reviews

    Comfort

    8.1

    Cleanliness

    8.2

    Value For Money

    7.6

    Facilities

    7.5

    Guest Reviews

    Jeffrey
    family with young children
    7.0
    Good
    We enjoyed our stay.
    The hotel is in a beautiful neighborhood with lots restaurants and shopping. The staff was friendly and helpful. There is a nice area with a fireplace to sit while waiting for others. Everything was nice and clean and the staff let us leave our bags in a secure place on the day of check out so we could walk around the city until it was time to head to the airport.
    The room was very small and we heard a lot of noise from other guests returning at all hours of the night.

    Published on 02 Jan 2024

    Brown
    young couple
    8.0
    Very good
    I liked it, and would probably stay again, but only if the price is under $130 a night.
    Location is very good. Lovely looking building.
    I slipped in the lobby because the floor was wet. Was only able to access "Guest" wifi, which grants temporary access. Heating unit in the room was inadequate.

    Published on 02 Jan 2024

    Kris
    family with young children
    10.0
    Exceptional
    Very pleased. Out daughter just moved to neighborhood and your facility is so convenient.
    location, cleanliness & comfort
    Took awhile for room to warm up (temperature) as it was could outside.

    Published on 24 Dec 2023

    Monica
    review category business travellers
    4.0
    Disappointing
    you get what you pay for
    The location of the hotel is great. It is one a few hotels in this area. The price point was fine. The bathroom was clean. The bed was comfortable. They have coffee in the lobby.
    The hotel is in significant need of a remodel. The wallpaper and paint in the room was peeling off. The hallways and main areas of the hotel were very outdated and smelled musty. My room faced east which was a parking garage with a bright light in the alley. The light shined through the edges of the blinds and through the glass-blocked bathroom window. Something to keep in mind if you are a sleeper sensitive to light.

    Published on 14 Dec 2023

    Terri
    young couple
    8.0
    Very good
    Convenient location, good value, helpful & friendly staff.
    Location, comfortable, clean
    Low water pressure in shower, even after we got a replacement shower head. Its an older building so maybe thats why.

    Published on 11 Dec 2023

    Patricia
    family with young children
    8.0
    Very good
    Quaint stay at the Willows Hotel
    I love historical hotels and this one didn't disappoint! There were many restaurants and stores to conveniently walk to. We parked in a parking garage across the street which I found to be very reasonable!
    The hotel is old, and it looks like it needs a little TLC. Other than that, my room was clean and the bed was comfortable!

    Published on 04 Dec 2023

    Powers
    solo traveller
    10.0
    Exceptional
    Lovely cozy little hotel staffed by gentlemen
    The Front Desk is staffed by manly GENTLEMEN -- can't remember the last time I've encountered that! -- who were exceptionally attentive, courteous, presentable & professional; and knowledgeable about the local goings-on. My room had a bathtub! (And also a fully stocked mini bar, including corkscrew and savory and sweet snacky snacks.) Comfortable mattress and bathrobe. Classical music played in the lovely, cozy lobby. There was a table of free coffee, including decaffeinated, and hot water.
    Took a while for the heat to crank up in my room. I love to be toasty, baby.

    Published on 03 Dec 2023

    Farrell
    review category business travellers
    9.0
    Superb
    Loved my short stay!
    It was a great vibe! Very cute and cozy.
    The shower made a weird noise.

    Published on 02 Dec 2023

    Angela
    family with young children
    7.0
    Good
    Good
    water pressure in shower wasn't good although sink was fine

    Published on 20 Nov 2023

    Heather
    solo traveller
    5.0
    Passable
    Ok in a pinch but not my 1st choice
    Location; nice staff.
    Dated rooms in serious need of reno; no convenient outlets (one that was convenient didnt work); odor in lobby.

    Published on 19 Nov 2023

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