The Palmer House Hilton, Chicago

This property has been featured in "50 Resorts In Chicago ".

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Top Facilities

parking

bar

wifi

pool

food

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Check Room Options And Availability

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Double Room with Two Double Beds

Max 4 Adults

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This room a private bathroom with a hairdryer and upscale bath amenities.

Deluxe Double Room with Two Double Beds

Max 4 Adults

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This room features 2 bathrooms with a hairdryer and upscale bath amenities.

King Room

Max 2 Adults

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This room a private bathroom with a hairdryer and upscale bath amenities.

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All Facilities for The Palmer House Hilton

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Bathroom	Bath or shower, Free toiletries, Hairdryer, Bath, Toilet, Bathrobe.
Room Amenities	Sofa bed, Feather pillow, Air conditioning, Desk, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Pants press.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Restaurant, Minibar, Kitchen, Packed lunches, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Daily housekeeping.
Media & Technology	Cable channels, TV, Video, Radio, Laptop safe, Flat-screen TV, Telephone.
Services & Extras	Alarm clock, Wake-up service.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Massage, Fitness/spa locker rooms, Fitness centre, Fitness, Spa facilities, Spa and wellness centre.
Transport	Electric vehicle charging station, Bicycle rental.
Hostel facilities	Privacy curtain.
Outdoor & View	Balcony.

Location & Nearby Places

The Loop (0.4 Km from city center)

17 East Monroe Street

15 Nearby Attractions

Pritzker Military Museum & Library

0.2 km

The Art Institute of Chicago South Garden

0.2 km

Grace Episcopal Church

0.3 km

Lurie Garden

0.3 km

Art Institute of Chicago

0.3 km

Sir Georg Solti Garden

0.3 km

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About This Property

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

Guest Ratings For This Property

7.5

Based on 919 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.0

Value For Money

6.9

Facilities

7.6

Guest Reviews

Jill

young couple

9.0

Superb

Room, location, ease of check in with digital key

Published on 04 Jan 2024

Tim

young couple

2.0

Very poor

The location was amazing but I felt it was a rip off, they try to charge you on everything.

Location to everything in the area

Small room. Mini fridge was a rip off. Elevators were always a long wait. Potters restaurant wasnt good at all. Hidden fees you tell us when we got there.

Published on 02 Jan 2024

Joyce

group

8.0

Very good

Loved the hotel

Published on 01 Jan 2024

Tirzah

family with young children

7.0

Good

Loved the inside

The location was a bit dirty around it. The view was of another building

Published on 31 Dec 2023

Kathryn

young couple

4.0

Disappointing

A great location and beautiful lobby but rooms and service lacking.

The location was fantastic. It was easy to get to everything I was interested in seeing and doing. The main areas of the hotel were quite nice and felt historic.

I hated that you had to leave baggage with the bellhop and then had to wait for them to bring your bags. You weren't permitted to use the luggage cart on your own. The entire process of checking in and getting our things was a time sucking nightmare. While the main hotel looked quite nice, the rooms were quite worn and dated. I get keeping the historical feel of the hotel but the wallpaper peeling and feeling dirty was unpleasant.

Published on 26 Dec 2023

Kimberly

family with young children

9.0

Superb

Perfect for Christmas family trip to the city, close to everything

Location and history

Extra 25$ charge, some rooms need a little updating

Published on 22 Dec 2023

Galetti

family with young children

6.0

Pleasant

Palmer House Stay

Love the location. Having a lounge is great.

All the surcharges are ridiculous. I don't like having a $25 surcharge but want you to use their bar and restaurant. That's not right.

Published on 19 Dec 2023

Heather

review category business travellers

10.0

Exceptional

Great stay!

Location, beautiful building, staff

Published on 17 Dec 2023

John

young couple

10.0

Exceptional

Great.

All was great!

The staff receptionist at registration was cold and disengaged.

Published on 16 Dec 2023

Outlaw

family with young children

5.0

Passable

The show was great

The area

They didn't have the room I booked with double beds, so we had to squeeze a cot in the room. Check in took an hour standing in line.

Published on 14 Dec 2023

The Palmer House Hilton is featured in

50 Resorts In Chicago

$ 109 onwards

47 Best Family-Friendly Hotels In Chicago

$ 22 onwards

50 hotels in chicago with Pool

$ 89 onwards

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The Palmer House Hilton

Top Facilities

Check Room Options And Availability

All Facilities for The Palmer House Hilton

Location & Nearby Places

About This Property

Guest Ratings For This Property

Guest Reviews

Jill

Superb

Superb

Tim

Very poor

The location was amazing but I felt it was a rip off, they try to charge you on everything.

Joyce

Very good

Very good

Tirzah

Good

Good

Kathryn

Disappointing

A great location and beautiful lobby but rooms and service lacking.

Kimberly

Superb

Perfect for Christmas family trip to the city, close to everything

Galetti

Pleasant

Palmer House Stay

Heather

Exceptional

Great stay!

John

Exceptional

Great.

Outlaw

Passable

The show was great

The Palmer House Hilton is featured in

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