The Hotel Castro San Francisco, San Francisco

This property has been featured in "22 Best Boutique Hotels in San Francisco ".

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Top Facilities

wifi

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Twin Room - Disability Access (Self Check-in with Virtual Front Desk)

Max 2 Adults

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Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Deluxe King Studio (Self Check-in with Virtual Front Desk)

Max 2 Adults

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Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio provides air conditioning, a private entrance, a coffee machine, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

King Studio (Self Check-in with Virtual Front Desk)

Max 4 Adults

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Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features air conditioning, a private entrance, a coffee machine, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

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All Facilities for The Hotel Castro San Francisco

Category	Facilities
Safety & security	Fire extinguishers, Smoke alarm, Smoke alarms, Fire extinguisher.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Others	wifi.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Accessibility	Toilet with grab rails, Roll-in shower, Upper floors accessible by elevator, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Hairdryer, Shampoo.
Media & Technology	Streaming service (like Netflix), TV, Flat-screen TV.
Services & Extras	Towels, Linen.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Room Amenities	Sofa, Trash cans, Non-feather pillow, Sofa bed, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Private entrance, Hypoallergenic pillow, Socket near the bed, Cleaning products, Seating Area, Iron, Safety deposit box.
Food & Drink	Coffee machine, Refrigerator, Electric kettle, Wine glasses, Outdoor furniture.

Location & Nearby Places

Castro District (2.2 Km from city center)

15 Nearby Attractions

Randall Museum

0.5 km

Mission Dolores

0.8 km

Mission Dolores Park

0.9 km

Buena Vista Park

0.9 km

Episcopal Church of St. John the Evangelist

1.3 km

Twin Peaks

1.3 km

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About This Property

Situated in San Francisco, 3 km from San Francisco City Hall, The Hotel Castro San Francisco features rooms with air conditioning and free WiFi. The property is around 4.8 km from Moscone Center, 5.4 km from Oracle Park and 5.8 km from Union Square.

Guest Ratings For This Property

8.3

Based on 98 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.8

Facilities

8.6

Guest Reviews

Jeanette

group

8.0

Very good

It was a great experience. The hotel decor was unique and beautiful! It was safe and comfortable.

The hotel was nice. The staff were really nice. The ambiance was awesome! It was conveniently located around shops and restaurants.

On our last night we noticed there were a few tine bugs in our room.

Published on 28 Dec 2023

Anna

review category business travellers

5.0

Passable

Cool location in Castro, but would pick an Airbnb instead

Was just very ok

Very small, HK hotel standards for the price. Room was very humid and smelled but at least the windows could open to air it out.

Published on 13 Dec 2023

Caio

solo traveller

9.0

Superb

Great stay in the heart of Castro

I had a lovely time at the Hotel Castro. The location is AMAZING (at the heart of Castro) - literally walking distance for the main spots in Castro and in front of a supermarket Besides that a few good points: _ Black-out curtains are very effective _ Air conditioning very potent _ The balcony is great to hang out and see the movement on streets _ The building and accommodation is very new, modern and very well equipped. _ The room was very clean _ The rooftop has an awesome view

A few attention points, but only as attention points - as I would definitely stay there again: 1/ The room is not big. The space is limited - I was by myself and got the smaller room so it was not a problem, but is a limited space to hang clothes, store luggage. 2/ The mini-fridge is not that big too and not very strong - but keeping it with only a few thing youll be ok 3/ The bathroom is a little dark, the lights are not very strong 4/ I think its informed in a few places but just to highlight that the clean service is not on the package - available upon request (w/ extra fees). Anyway, the trash is removed everyday. 5/ Theres no front desk in person - all the check-in/out and communication is online/via phone. They usually answers fast.

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Published on 05 Dec 2023

Linda

young couple

4.0

Disappointing

It was a great location but really expensive for a tiny room and no service.

Location

Room was so small. Couldnt address a request for more toilet paper made in the morning until the next day.

Published on 22 Nov 2023

Alexander

solo traveller

6.0

Pleasant

Location was perfect

For the price you expect a hot shower. The hot water became luke warm after a minute or two of use at peak times in the morning and evening. Management said they would fix the issue but it still persisted. Room could have been cleaner.

Published on 08 Nov 2023

Mark

young couple

2.0

Very poor

Had some nice features. Bathroom was nice

The room was WAY to small for 2 adult men

Published on 28 Oct 2023

Lorenzo

young couple

10.0

Exceptional

The rooms are supercute, clean and comfortable

Published on 14 Oct 2023

Charles

young couple

7.0

Good

Tight quarters. Keep in mind there is a bar on the first floor.

No staff on premise and everything done by text probably from a foreign country. Very unhelpful chats with super friendly people on the other end is annoying.

Published on 18 Aug 2023

Sw

review category business travellers

3.0

Poor

The location & the window made it survivable. LOUSY service for the OVERPRICED stay.

Location is only salvation. Close to great Pasta restaurant Pasta Panino. The room was saved by the huge floor to ceiling windows & the well done "balcony" foliage.

The room was small and cramped. No sink in bathroom Sink in room has faucet descending too far into sink-- could only take for quick stay. I was told the room was large enough for 6 (?!???!) people and originally had planned to have a friend come stay. Well that ended once I saw the space. NO WAY could two people manage 3 days there as friends. I had to ask her not to come! And I got the "King Suite". The room was not clean for standard or for price-- stains on cabinet doors. Dust clumps (large) tissues & other items wedged between wall & bed. I asked for room service, saw the worker who said she had not gotten request (?) but would come back at 3 -- never saw her again. The sounds of the room above me were very noisy with their feet loudly stomping around for 2 nights-- not a problem but to be noted. I was shocked on arrival at size of room compared to photos/ ads. I called to ask for different room-- no concern/ o room/ no check back from the 650 # advertising "24 hour concierge service". I have photos of broken socket cover and oily cabinet doors

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Published on 30 Jul 2023