The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago, Usa

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Location & Nearby Places

Michigan Avenue (1.5 Km from city center)

521 North Rush Street

15 Nearby Attractions

Museum of Broadcast Communication

0.4 km

American Writers Museum

0.6 km

Museum of Contemporary Art Chicago

0.7 km

Chicago Sports Museum

0.8 km

Fourth Presbyterian Church

0.9 km

Richard Nortan Gallery

0.9 km

See All Attractions

All Facilities for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Daily housekeeping.
Common areas	Outdoor fireplace, Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Transport	Accessible parking, Electric vehicle charging station, Parking garage.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 132 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.4

Value For Money

8.2

Facilities

8.9

Reviewers Mention About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel in Chicago, received rave reviews for its excellent staff and customer service. Guests praised the hotel's ideal location, with easy access to shops, restaurants, (Read More)and nightlife. The rooms were clean and spacious, although some guests were disappointed with the outdated TVs. However, the food and drinks at the hotel were praised, and the hotel was commended for its safety and walkability. Overall, guests highly recommended The Gwen for a luxurious and enjoyable stay.

Guest Reviews

Ryan

review category business travellers

10.0

Exceptional

Room and amenities

Published on 23 Nov 2023

Bruce

solo traveller

8.0

Very good

Everything was fine but $50 for an omelette and coffee! I felt taken advantage of.

Price of breakfast obscene!

Published on 13 Nov 2023

Anonymous

young couple

6.0

Pleasant

Overall, after my husband and I cwiped down the room to our satisfaction our stay was fine. The staff was awesome. Every

The location and the staff was great. Everyone demonstrated excellent customer service.

For the price we paid $2500 for 4 nights, the room was not worth that. The carpet was dirty and the couch had a hole in it. The rooms should be up to the price being charged.

Published on 10 Nov 2023

Jason

young couple

6.0

Pleasant

Location and staff

Horrible views

Published on 25 Oct 2023

Kimberly

young couple

10.0

Exceptional

We had a great stay. The food was excellent and the long island drink was the best.

Customer service was excellent

A bit pricey

Published on 21 Sep 2023

Allison

young couple

9.0

Superb

Convenient and relaxing

Convent location, easy affordable parking, stylish room, clean, quiet, friendly staff

View for city view room wasnt particularly pleasing, but this had little impact on what was overall a very positive stay

Published on 18 Sep 2023

Robert

young couple

9.0

Superb

clean, nice close to River and good restaurants

everything was good

Published on 14 Aug 2023

Diana

family with young children

10.0

Exceptional

We love the room we had and are definitely coming back

Very pleasant

Nothing

Published on 03 Aug 2023

Alexis

young couple

10.0

Exceptional

It was great and I can't wait to visit again.

The breakfast was delicious and filling. The location was convenient for the things we wanted to do downtown. I will definitely be returning. The complementary popcorn and bottled water was a plus!

The hotel was amazing, clean, and conveniently located. There was nothing that I didn't like about my stay.

Published on 03 Jun 2023