The Gleneagle Hotel & Apartments, Killarney

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Category	Facilities
Activities	Badminton equipment, Live music/performance, Squash, Tennis equipment, Tennis court, Billiards, Golf course (within 3 km), Fishing, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Heating, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Laundry, Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Games room, Garden.
Reception services	Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Free parking, Parking, Parking on site.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' club, Babysitting/child services.
Pool and wellness	Hot tub/Jacuzzi, Steam room, Swimming pool, Hair cut, Make up services, Massage, Kids' pool, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Indoor pool (all year), Body treatments, Fitness, Facial treatments, Hair styling, Pedicure, Manicure, Spa and wellness centre, Hair colouring, Body scrub, Waxing services, Indoor pool, Fitness/spa locker rooms, Hair treatments.
Transport	Accessible parking, Bicycle rental, Shuttle service, Electric vehicle charging station, Shuttle service (free).
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.2

Based on 1576 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.0

Facilities

8.6

Reviewers Mention About The Gleneagle Hotel & Apartments

Guests had a positive experience at The Gleneagle Hotel & Apartments, praising the professional and welcoming atmosphere. The hotel staff, including Elena, were friendly and accommodating. The food i (Read More)n the bistro and for breakfast was excellent. Families with children, including those with Autism, found the hotel to be inclusive and enjoyable for all. The entertainment and staff were highlighted as exceptional, with plans to return in the future.

Guest Reviews

Theresa

family with young children

9.0

Superb

It was a really lovely place to stay and will definitely stay again

It was really welcoming and i loved all the cosy seating areas that you could sit and relax

Only a small comment when parking in the back carpark the arrow on the ground is confusing Also guests should be told when booking in that residents have free admission into the entertainment I certainly would have availed of that when staying

Published on 05 Jan 2024

Mary

young couple

8.0

Very good

Went to see Mike denver and stayed overnight

Breakfast was cold especially the fried egg

Too much heat in the room

Published on 03 Jan 2024

Pamela

family with young children

10.0

Exceptional

From the moment we arrived it was amazing warm friendly staff room was superb food amazing

Published on 27 Dec 2023

Heather

with friends

10.0

Exceptional

Comfort & joy

Wonderful stay in beautiful surroundings

The Christmas decoration ate absolutely stunning and the festive drinks and food is exceptional

Published on 20 Dec 2023

Sheils

family with young children

8.0

Very good

Everything

One of the staff was rude

Published on 20 Dec 2023

Casey

young couple

3.0

Poor

The spa

Didn't find a staff very found them a bit rude. Also knew we were going as a couple and gave a single beds

Published on 14 Dec 2023

Ashling

family with young children

8.0

Very good

Staff Fab/Food Good/Hotel freezing/ Hotel Room warm

:: Hotel Decoration was really nice and festive/ Christmas trees very well decorated and created a lovely atmosphere :: Staff amazing - Carol at reception went above and beyond for us /Kevin also was very accomodating - the waiting staff at dinner (Flesk restaurant greeting host/lady who won server of the year & O'Ds Paulina & David were fantastic) and at breakfast (Oscar) - the bar staff (the red haired guy didnt get his name) was also exceptional; I hope the staff are paid well as they are very good at their jobs and went out of their way for us. We went to the ABBAesque night that was good too. :: Food was very nice - ate in all three dining venues / salmon / fish and chips/ chowder/ potato leek soup / hake/steak/prime rib beef/ ate vegan dessert was ok banana & chocolate cake with icecream (more sorbet) just to try to see if it was nice. Flesk restaurant staff got fresh fruit for my daughter as she didnt like any of dessert options / breakfast was delish very varied with lots of options / fruit/cheese/pancakes/ toppings / cereals/ and full fry with two types of eggs.

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The hotel lobby and all the restaurants including green room were freezing. People sitting in coats as a result. Bedrooms were warm and sometimes too hot, but the communal areas were extremely cold

Published on 05 Dec 2023