Music Road Resort Hotel and Inn, Gatlinburg

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Water park, Billiards.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Common areas	Picnic area, Games room.
Food & drink safety	Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Water slide, Swimming Pool, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fence around pool, Outdoor pool (seasonal).
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 7019 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.4

Facilities

8.8

Reviewers Mention About Music Road Resort Hotel and Inn

The Music Road Resort Hotel and Inn receives overwhelmingly positive reviews. Guests love the clean and quiet rooms with balconies, delicious breakfast, and heated pool. The location is convenient, w (Read More)ith easy access to nearby activities. The inn offers a cozy lobby with a fireplace and a brook that adds to the ambiance. Some minor negatives include spots on the ceiling, lack of bathroom ventilation, and subpar pillows. However, the spacious rooms, friendly staff, cleanliness, and availability of a water park pool area are major positives that make guests want to return.

Guest Reviews

Brian

family with young children

10.0

Exceptional

Quiet, nice people

The gym could use a lot of work-broke items and very few choices due to the broke items

Published on 04 Jan 2024

Ennis

young couple

10.0

Exceptional

Outstanding

It was our 50th wedding anniversary and we enjoyed everything about it.

Nothing

Published on 04 Jan 2024

Arnold

young couple

9.0

Superb

Over all very nice place to stay would recommend.

breakfast was good and kept well stocked.

People let the kids be to make to much racket at night after bed time.

Published on 04 Jan 2024

Frances

young couple

10.0

Exceptional

Breakfast was very good. Fireplace was wonderful.

Mattress

Published on 04 Jan 2024

Laura

family with young children

9.0

Superb

We stayed for three nights and had a pleasant experience.

Convenient location, clean

We did not know we had a refrigerator and found out it was hidden behind a door that looks like a ventilation system. It should be labeled.

Published on 04 Jan 2024

Patterson

family with young children

10.0

Exceptional

A++ hotel!

Breakfast was great, room was very comfy and spacious. Grandkids loved the heated pool! Will definitely stay again. Had a great stay! Absolutely loved the huge fireplace in the lobby!

No complaints at all!

Published on 04 Jan 2024

Thomas

family with young children

8.0

Very good

Great location, good breakfast and clean

Pillows where horrible and could have had a softer blanket.

Published on 03 Jan 2024

Teresa

family with young children

10.0

Exceptional

Friendly staff; good breakfast bar; convenient location; clean rooms and comfortable beds. This is the second time we've stayed here and we will be back.

Published on 03 Jan 2024

Dr.

solo traveller

10.0

Exceptional

Amazingly cozy stay for a solo traveler

There was a full hot breakfast which was great. However it would be nice to offer some sides besides eggs. I ended up eating a lot of bread. I tried to make some oatmeal but the water was lukewarm. Maybe put a microwave down there so people can heat it up. My room was amazing. As a solo traveler I felt very safe. The pool and hot tub were perfect.

Published on 02 Jan 2024