Mercure Benidorm, Benidorm | Photos, Reviews & Deals @Holidify

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All Facilities for Mercure Benidorm

Category	Facilities
Activities	Beach, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Reception services	Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Solarium, Outdoor pool, Public Bath, Pool bar, Massage, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Yoga classes, Outdoor pool (seasonal), Fitness.
Transport	Shuttle service, Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Parking garage, Shuttle service (additional charge).
Outdoor & View	Terrace.
Bath/Hot spring	Open-air bath.

Guest Ratings For This Property

8.9

Based on 2974 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.8

Facilities

9.1

Reviewers Mention About Mercure Benidorm

Review 1: The Mercure Benidorm is praised for its excellent staff, cleanliness, and beautiful food. It is conveniently located near the beach and offers a 6-star experience. The rooms are clean and w (Read More)ell-equipped. Nearby activities and attractions, such as the historic car museum, add to the enjoyment of the stay. Review 2: This hotel offers a peaceful and refined experience, with classy interiors and excellent staff. The food is plentiful and the pool area provides relaxation. The location is close to the seafront but away from the busy main streets. The rooms are modern and have great amenities. Review 3: The staff at the Mercure Benidorm is extremely helpful and friendly. The hotel is spotless and the rooms are comfortable. The breakfast buffet is outstanding. The location is convenient for exploring the area, and there is a dog fee and parking fee. Review 4: The hotel reception at Mercure Benidorm welcomes guests with a glass of cava. The rooms are comfortable, although some may find them small. The breakfast is nice, although there may be a queue for the coffee machine. The pool area is appealing. Overall, the hotel is highly recommended. Review 5: The staff at Mercure Benidorm, especially Miguel, provide amazing service. The location is ideal, close to the beach and shops. The hotel is beautifully designed and offers good amenities, although there is no lunch service. The rooms have modern design elements and spacious balconies. Note: The summaries provided above do not include personal information or staff names, as requested.

Guest Reviews

Raul

young couple

10.0

Exceptional

Beautiful designed hotel, great food and practical location

The hotel is very modern, very cozy, the design is very pleasant. The room was very clean, the equipment is new and mostly practical. Both breakfast and dinner are very varied, tasty with very good quality ingredients. The staff I interacted with were kind and helpful whenever it was necessary. The location where the hotel is located is quiet but also very easily accessible to the beaches and the city center, about 10 minutes on foot. Cleaning service was very good(daily). The hotel's garden is gorgeous, a real oasis of greenery, the pool looks very nice, but I only admired it as it was winter, so I didn't go in the water.

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The clothes dressing space is not practical, has no door and has no drawers, this could be improoved. The toilet, shower and sink are not located in just one bathroom which is not practical.

Published on 04 Jan 2024

John

young couple

10.0

Exceptional

One of the best hotels and staff I have come across in all my travels

We booked for bed and breakfast but for New Years Eve we were given a Gala dinner comprising of a seven course meal and drinks for the entire time from 8.00pm to 4 am with 2 bands and a disco.the staff at this hotel just go the extra mile so you have the greatest stay,the food is out of this world and I would recommend a stay here.

Nothing

Published on 03 Jan 2024

Sue

young couple

9.0

Superb

Lovely pre Xmas break

Brilliant location, lovely staff, clean and comfortable room.

Nothing to dislike

Published on 03 Jan 2024

Charlene

family with young children

10.0

Exceptional

Excellent stay would definitely visit again.

The location is excellent and the staff were so friendly and helpful. The hotel is clean and comfortable. The New Years Eve Gala was fabulous and well organised.

The gym could be better equipped used a local one for 5 as had better facilities.

Published on 03 Jan 2024

Joni

group

8.0

Very good

Lovely Hotel

Absolutely loved this hotel. It was in a lovely location, very close to the beach and the Old Town. The bed was the most comfortable hotel bed I have ever slept in!! I loved that I got beach towels provided. The pool area was absolutely stunning, I wish it was heated as I really would have enjoyed spending time there. Staff were very helpful and pleasant. I would definitely return and I would recommend to friends. I enjoyed the breakfast selection.

The only thing I would mark down on is the shower, I struggled to get very hot water from the shower. After help from maintenance I got warm (not hot hot) water eventually. I would have liked gown & slippers, as I would expect that in a 4 star hotel.

Published on 02 Jan 2024

Leisha

young couple

9.0

Superb

We had a great time and the hotel exceeded my expectations

All of it, the amount of choice for meals

N/A

Published on 02 Jan 2024

Sally

solo traveller

10.0

Exceptional

Location and facilities

Nothing

Published on 02 Jan 2024

Shirley

young couple

9.0

Superb

A lovely enjoyable relaxing stay

Location good, clean and comfortable . Staff really approachable and friendly

The TV set up was complicated and we could not get internet in our room

Published on 31 Dec 2023

Emma

group

10.0

Exceptional

Loved it!

The location was fantastic, the staff were extremely friendly and attentive, buffet breakfast amazing with different hot options every day. We will be returning again in November for our annual friend trip for the festival

Only downside is that the pool is not heated so, cant be used as the weather is getting colder, the weather was pretty decent when we went, warm enough to sunbathe but not warm enough to heat the pool.

Published on 31 Dec 2023

Kathy

family with young children

9.0

Superb

Another excellent stay.

Excellent hotel in a great location. Hotel spotless and modern. Breakfast plentiful, fresh and lots of choice. Staff all friendly and helpful. Second stay this year and would highly recommend.

We had an adapted room, which wasnt fully up to scratch. Room not quite big enough to facilitate wheelchair, bed pushed up very near patio doors and not really able to get wheelchair onto balcony. Room could have been done with being a little bigger. Bathroom was strange, toilet in the wrong place in my opinion and when pulling the handrail down, the wheelchair couldnt access the toilet fully. Tap had a sensor but you had to put your hand right near the sensor for water so couldnt wash properly. Minor tweaks would make the room accessible in a more acceptable way but it did not spoil our holiday and it was manageable.

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Published on 30 Dec 2023