Marvic Hotel, Playa del Carmen

This property has been featured in "39 Luxury Hotels In Playa Del Carmen ".

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Top Facilities

wifi

pool

food

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Check Room Options And Availability

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Double or Twin Room without Window

Max 4 Adults

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Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Superior King Room with Balcony

Max 2 Adults

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The spacious double room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Studio without window

Max 4 Adults

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Providing free toiletries and bathrobes, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This studio is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit offers 2 beds.

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All Facilities for Marvic Hotel

Category	Facilities
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	pool, food, wifi.
Miscellaneous	Family rooms, Soundproof rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Shampoo, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Hypoallergenic, Soundproofing, Air conditioning, Wardrobe or closet, Private entrance, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Fan, Trash cans, Tile/marble floor, Pool towels, Non-feather pillow, Adapter, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Kitchenware, Minibar, Kitchenette, Kitchen, Coffee machine, Outdoor furniture, Bottle of water, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, Carbon monoxide sources, CCTV in common areas, Smoke alarm, Carbon monoxide detector.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Linen.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	City view, Terrace, Balcony.

Location & Nearby Places

Centro (1.3 Km from city center)

Calle 44 manzana 144 lote 18 entre avenida 5 y avenida 10

4 Nearby Attractions

Explore the Mayan ruins

1.5 km

Visit a Cenote

2.0 km

Beach Time

3.9 km

Eco-parks

8.5 km

About This Property

Set within 2 km of ADO International Bus Station and 2.2 km of Playa del Carmen Maritime Terminal, Marvic Hotel provides rooms in Playa del Carmen. The property is also an 11-minute walk away from Church of Guadalupe and offers free WiFi.

Guest Ratings For This Property

7.9

Based on 764 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

8.2

Facilities

8.0

Guest Reviews

Nina

group

1.0

Bad

Do not stay here!

The location is good; close to 5th avenue, so central. The sitting area of our suite was well-decorated. Other than that, Im struggling

Curt staff, hard beds, poor Wi-Fi, no bottled water provided in rooms, questionable cleanliness of bathrooms, a temperamental door lock (locked out of bedroom for nearly an hour), and toilets without toilet seats. But most of all, having 420 pesos deducted from an unexpected deposit that was taken upon arrival because my sons girlfriend got makeup on a face towel.

Published on 31 Dec 2023

Kari

family with young children

1.0

Bad

Avoid if you want to enjoy your trip and keep your stuff safe

Location was the only good thing about this place

Do yourself a favour and avoid this place if you want to enjoy your holiday. I really wish we read the other reviews properly before booking. The place is very outdated and dirty. My toilet seat had wee all over it when I checked in and when I asked for housekeeping to clean it, they arrived and just wiped it with a rag and no cleaning product. I then used a baby wipe to wipe the seat and it was completely black with dirt . The WiFi didnt work and the shower water was cold. The beds were uncomfortable and the bedding and towels were of questionable cleanliness. The pool area is dirty and outdated and not at all like the photos, none of the photos are anything like the reality. After reading the reviews about hotel staff coming into rooms and stealing things from the safe and room, we kept our valuables on us at all times, I recommend you do the same if you unfortunately have to stay here. Upon checkout, they charged us a lot for some marks on a towel that was already dirty when we arrived and that will come off in the wash. But we were prepared for them to do this anyway as we knew they were sleazy scammers. Not sure where they got their 4 stars from, must have bought them with all the money they stole from guests

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Published on 31 Dec 2023

Getsemani

solo traveller

10.0

Exceptional

Very great stay. Thanks

Friendly staff and clean facility

Didnt have a window that could open.

Published on 12 Dec 2023

Raja

with friends

6.0

Pleasant

Nice

Staff at the reception were amazing

Room was very simple

Published on 05 Dec 2023

Mouadh

with friends

6.0

Pleasant

Hotel is very standard

Location was perfect near to the 5th avenue

I requested for 2 separate bed but unfortunately they charged me for the whole week

Published on 01 Dec 2023

Ansel

with friends

3.0

Poor

It was clean

The elevator was broken, we had rooms on the sixth floor and no one gave us a notice beforehand. Sinks and showers on the sixth floor run out of water. Staff offered sex work unprompted.

Published on 29 Nov 2023

Anonymous

young couple

8.0

Very good

Bright modern hotel with a few deficits if youve got mobility issues.

Modern, centrally located hotel with very friendly front staff team. Conveniently located just one block from the quieter end of 5th Avenue. Close to Calle 38 and the great restaurants in that lovely part of Playa del Carmen. The king superior rooms are spacious with a couch and a balcony.

It was hard to get hot water in the shower. There were motion sensor lights in the stairwell that didnt work very well. The stairs are curved and there are no handrails. The elevator was out of service during our stay.

Published on 27 Nov 2023

Calvillo

family with young children

10.0

Exceptional

Wonderful place.

Very clean, excellent quality accommodations and terrific location and staff.

Nothing

Published on 04 Nov 2023

Ilhui

young couple

6.0

Pleasant

They should try a bit more to make it more welcoming

Location is great Room size (room + kitchenette) Bed size

The smell in the bathroom is terrible WiFi connection sucks, so if youre thinking to work from the room, not possible or any other area in the hotel Staff is not that friendly or helpful The pool area is wack Cleaning can improve, specially because of the sand Mattress can be a bit more comfortable I general looks depressing the building and the rooms

Published on 04 Nov 2023

Claire

solo traveller

1.0

Bad

Noisy, humid, missing amenities and stained sheets and towels.

The location

There is no tea or coffee maker in the room. There is no bath robe. The walls are not soundproof AT ALL. It has been so loud in the evenings I have had to buy earplugs and have barely slept my entire trip. There is a bright light in the center of the complex that stays on until late in the evening and it makes the room impossible to sleep in without an eye mask. The sheets has stains all over them and the room is always humid. The WiFi barely works, sometimes. This room is not as advertised. The photos posted are not even of the same bathroom or bedroom. The layout is completely different.

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Published on 02 Nov 2023