JW Marriott Tucson Starr Pass Resort, Tucson

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All Facilities for JW Marriott Tucson Starr Pass Resort

Category	Facilities
Activities	Happy hour, Water park, Cycling, Tennis court, Golf course (within 3 km), Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Internet services.
Cleaning services	Trouser press, Laundry, Dry cleaning.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Reception services	Express check-in/check-out, Valet parking, ATM/cash machine on site, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Parking, Paid WiFi, Parking on site.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Massage, Kids' pool, Water slide, Swimming Pool, Foot bath, Fitness centre, Couples massage, Pool with view, Fence around pool, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs, Yoga classes.
Transport	Accessible parking, Bicycle rental, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 233 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

7.5

Facilities

8.8

Reviewers Mention About JW Marriott Tucson Starr Pass Resort

The JW Marriott Tucson Starr Pass Resort & Spa offers a comfortable retreat with lovely grounds, scenic views, and ample amenities. Some guests mention the parking situation, with self parking availa (Read More)ble for $10 per day. The hotel offers beautiful panoramic views of the city and is surrounded by fantastic trails. The guest rooms are considered dated but still functional. Visitors appreciate the exceptional level of service provided by the attentive and helpful staff. Overall, the hotel is highly recommended for its service, accommodations, and amenities.

Guest Reviews

Abel

group

8.0

Very good

Great luxurious stay, ONCE in a lifetime because too pricey for me.

room was nice comfortable & clean

Parking!!! having to pay parking after paying for room was SAD!!! Property parking was not lighted enough which is why I believe you charge for secured parking Not happy!

Published on 04 Jan 2024

Randy

family with young children

4.0

Disappointing

It was ok. I wont go back there.

The property was beautiful! The grounds were well taken care of.

The pillows went flat when you laid on them. After a call and email they couldnt put us on same floor with other family we were traveling with. I am not a fan of bell boys taking our luggage. I saw carts in lobby with luggage and know one attending to them. They wouldnt let us use cart and do ourselves. So we made trips to room with our luggage, ice chest & gifts. ( it was Xmas )

Published on 03 Jan 2024

Samantha

family with young children

8.0

Very good

Fun family hotel with great access to hiking, but a little expensive and not the best food.

Lazy River, close to hiking, and beautiful location

Noises in pipies in bathroom, no hotel transportation, food was expensive and only marginal.

Published on 01 Jan 2024

Andy

family with young children

10.0

Exceptional

Overall, a great stay.

We loved the location and the tranquility that came with the area. Perfect surroundings. The staff assisted me with my proposal in providing the prefect environment.

A lock on the bathroom door and a vent to help with the steam after a hot shower would be great. Having to pay $10/day for a parking fee when I parked my own vehicle is a bit much. Having to pay for Wi-Fi is also a little extreme. There is no reason that can not be included in the price of the room or the resort fees.

Published on 05 Dec 2023

Anonymous

family with young children

5.0

Passable

Room reservation messed up, were given 75.00 credit by one employee written down with our account number but upon check

Pretty hills with cactus but way far from everything

Old, needs to be updated

Published on 20 Aug 2023

Joseph

group

5.0

Passable

Decent

The staff is pretty good the size of the room, and the soundproof rooms are good. Like I said below This resort is just getting old and needs a good facelift

This resort is just getting old the splash pad for the kids is in terrible condition. You have to pay for parking $10 a day but youre paying top dollar for your room makes no sense. Have a spider in the room on the ceiling. Its just an old resort needs a good facelift also needs a better mini fridge. And the parking is terrible.

Published on 14 Aug 2023

Monica

young couple

10.0

Exceptional

Fun

Everyone very nice . Beautiful resort

Can be pricy

Published on 31 Jul 2023

Kathleen

young couple

7.0

Good

Nice stay enjoyed the lazy River.

Beautiful location

Food was not great at the restaurants and not many dining options close to property

Published on 23 Jul 2023

Ginny

young couple

7.0

Good

The lazy river was super fun!

Really pretty location! The lazy river was really fun! The breakfast was nice; they do the pancake, French toast and waffle to order as well as eggs to order. The pozole was good.

The furniture and sheets were torn/worn in both rooms. We had the do not disturb sign up and were due to check out, but decided to stay another night. They stripped the room of bedding and towels and then didnt make up the room due to the do not disturb sign on the door. So instead of waiting for them to come a make up the room, I asked if we could be put in another room. The furniture and sheets were in the same condition! Bed was comfortable.

Published on 13 Jul 2023