Cumberland House Knoxville, Tapestry Collection by Hilton, Knoxville

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Cumberland House Knoxville, Tapestry Collection by Hilton

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Transport	Accessible parking, Bicycle rental, Parking garage.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

8.9

Based on 491 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.3

Value For Money

8.3

Facilities

9.2

Reviewers Mention About Cumberland House Knoxville, Tapestry Collection by Hilton

Guests praised the spacious and clean rooms, comfortable beds, and well-designed bathrooms. They enjoyed the historical details and atmosphere of the hotel, as well as the stunning bar and delicious (Read More)food. The staff, particularly Paula, received high praise for their exceptional customer service. The hotel's location in downtown Knoxville was convenient and within walking distance of attractions. Overall, guests had a pleasant experience and would highly recommend the Cumberland House Knoxville.

Guest Reviews

Anonymous

young couple

10.0

Exceptional

We really loved the suite. It was very clean and comfy.

Very clean

Published on 04 Jan 2024

Rachel

young couple

8.0

Very good

Great location, quiet, and great overall vibe.

Location was great, bed was comfy, and we liked the king suite with the extra space! it was remarkably quiet being so close to everything. We really liked the vibe of the hotel and most of the staff were pleasant and helpful!

One staff member wasnt very friendly or kind at checkin, like we were inconveniencing her as she was eating when we arrived.

Published on 02 Jan 2024

Anonymous

young couple

10.0

Exceptional

Short stay to break up a drive home from Florida it was great!

The room was amazing and so was the shower and the bed and pillows!!!

Nothing

Published on 31 Dec 2023

Christy

family with young children

10.0

Exceptional

Really enjoyed my stay here! Very clean and the staff were very professional!

N/a

Published on 22 Dec 2023

Shana

young couple

10.0

Exceptional

Enjoyable and relaxing.

Hotel was clean and classy. Simple things like having my name on the tv screen upon check-in was a delight. Exercise equipment in the room and a comfortable bed was a pleasure!

The tv would not play local channels. It would show that they could play but we could not get them to play no matter what we tried. Making the tv user friendly or having in room directions would be helpful.

Published on 18 Dec 2023

Simonetta

review category business travellers

10.0

Exceptional

I had to attend a meeting on Saturday and Sunday and the hotel was a nice relaxing spot, close to downtown and to the un

I loved its unique decor

Nothing

Published on 16 Dec 2023

Derek

young couple

7.0

Good

My girlfriend and I stayed here for a concert at the Thompson Boling arena. Good location with clean facilities, but was

Cleanliness and location

$35/day valet parking and then they expect you to tip the valet

Published on 13 Dec 2023

Tim

review category business travellers

8.0

Very good

convenient location to center of town

the breakfast options were great

Published on 12 Dec 2023

Susan

young couple

10.0

Exceptional

Comfortable room; way overpriced.

Nice renovation to this hotel since we last stayed here in 2017. Comfortable bed, great water pressure in the shower and great lighting in the bathroom.

Price. Jacked up rates for a football weekend - three times normal price. And $50 per night for parking. Ouch.

Published on 23 Nov 2023

Luzma

family with young children

8.0

Very good

The lady at the restaurant was rude to my son!

The lady at the restaurant was rude to my son, who is 14 years old! I asked before having our breakfast if the hotel could add the charge of the food to my room bill, and they agreed. After eating my breakfast, I was in a hurry to finish packing. I went to the room and left my son in the restaurant, finishing his food. Then he called me to say the lady at the restaurant didn't let him go until he paid for his breakfast. He was nervous and felt pressure to pay immediately. She made him feel that we wanted to leave without paying. Thank God he had his own credit card and paid the balance of $42.00 dollars for two breakfasts. When I came down, the lady at the front desk apologized because what had happened since she knew that I asked to be charged for the food and the room in the same bill.

(Read More)

Published on 23 Oct 2023