Hotel Indigo Lower East Side New York, Brooklyn

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Category	Facilities
Activities	Bike tours, Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Pet bowls, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Restaurant, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

7.5

Based on 671 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.1

Facilities

7.7

Reviewers Mention About Hotel Indigo Lower East Side New York

The Hotel Indigo Lower East Side New York is praised for its great location near restaurants and the underground station. The staff is friendly and accommodating, the rooms are spacious and clean, an (Read More)d there are great amenities like a rooftop bar, pool, and fitness room. However, some guests experienced discomfort with the bed and complained about noise from the adjoining bar. Overall, it is recommended for its location and value.

Guest Reviews

Wendy

family with young children

8.0

Very good

Fantastic hotel, pricey during the holidays, and avoid it on the weekends when the bar becomes club.

Location was great, hotel was beautiful, rooms were clean/comfy.

I didn't like the bar noise from the rooftop bar and in hallways after midnight that I could hear from my room when trying to sleep. The noise went on until 2am.

Published on 05 Jan 2024

Guzman

young couple

10.0

Exceptional

Wonderful stat

The location

The amenity fee is confusing not sure its fair

Published on 03 Jan 2024

Matthew

young couple

4.0

Disappointing

Great location, noisy club upstairs

The location is amazing. You are right next to Katz deli. The building is new feeling.

Theres a club above the hotel. Friday and Saturday we couldnt sleep because of the bass reverberation. It also was annoying that if you come back in late, you have to push past club goes to get into the hotel.

Published on 01 Jan 2024

Mark

young couple

8.0

Very good

Nice hotel, good location for an authentic New York experience

Comfortable bed, nice big bathroom, good location for lower Manhattan fun. The room was quiet too.

Patio door had a convoluted locking handle with instructions that didnt seem to work

Published on 20 Dec 2023

Caroline

young couple

6.0

Pleasant

It was decent. Probably wouldnt stay there again

Good location. Comfy bed

Staff wasnt super friendly. Room was kind of rundown.

Published on 13 Dec 2023

Amy

group

5.0

Passable

Too expensive for the rooms

Staff was very friendly

The noise is rediculouis! There is a night club on the 14th floor and it is open until 4 in the morning and the sound vibrates throughout the entire building.

Published on 04 Dec 2023

Nizan

solo traveller

2.0

Very poor

The hotel is very clean, the room was nice and tidy . The staff is nice and welcoming.

It was SO loud I couldnt sleep the entire night and begged the staff to transfer me to a higher floor but the hotel was fully booked. I advise you not to stay here if youre planning on sleeping.

Published on 01 Dec 2023

Heather

solo traveller

10.0

Exceptional

Nice location, great accommodations and surrounded by lots of great shops and restaurants.

Published on 27 Nov 2023

Anonymous

family with young children

8.0

Very good

Fine

Proximity to subway, great restaurants and shopping

Being told all rooms are wheelchair accessible when requesting a room that was not wheelchair accessible

Published on 22 Nov 2023

Anonymous

group

2.0

Very poor

I would not recommend this hotel for travelers/visitors looking for a peaceful night.

The property was chic and trendy in an excellent location.

The music and noise from the rooftop bar/club was ridiculously loud until 3:00 am - 4:00 am each night of our stay. While we were able to move rooms, the noise was still loud.

Published on 16 Nov 2023