Hotel Hacienda del Cardenal, Toledo

This property has been featured in "45 Best Hotels In Toledo ".

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Top Facilities

parking

bar

wifi

pool

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Twin Room

Max 2 Adults

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This room with air conditioning and heating features a satellite TV, a free safe and a private bathroom.

Double Room

Max 2 Adults

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This room with air conditioning and heating features a satellite TV, a free safe and a private bathroom.

King Suite

Max 2 Adults

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This air-conditioned suite has 1 king size bed, a living room and a terrace with views of the garden and Puerta Bisagra. The room includes heating, satellite TV, private bathroom and a free safe.

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All Facilities for Hotel Hacienda del Cardenal

Category	Facilities
Business facilities	Meeting/banquet facilities.
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Accessibility	Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet.
Room Amenities	Sofa, Trash cans, Air conditioning, Heating, Wardrobe or closet, Desk, Shallow end, Hardwood or parquet floors, Seating Area, Safety deposit box.
Food & Drink	Restaurant.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Wake-up service, Towels, Key access, Linen.
Media & Technology	Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Tour desk, 24-hour front desk.
Physical distancing	Cashless payment available.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	City view, Terrace, Balcony, Garden view, View.

About This Property

This charming hotel, whose garden area is surrounded by an original 11th-Century Arab wall, rests a few metres from the escalator that leads to the city centre.

Guest Ratings For This Property

8.4

Based on 1630 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.2

Facilities

8.1

Guest Reviews

Gideon

family with young children

9.0

Superb

The hotel is an historic building with an amazing feeling. It has a lovely garden but in December we were not really able to make use of it.

A minor issue. The hotel was very empty but they still decided to put us in a room adjacent to another family which was a bit noisy since we could heart them through the walls. Given there were so many empty rooms they could have spread us out a bit.

Published on 03 Jan 2024

Yu-chun

family with young children

9.0

Superb

Location is perfect. 10mins walk to old town center.

Breakfast was just okay

Published on 22 Dec 2023

Malcolm

solo traveller

8.0

Very good

Great hotel in excellent location

Location

Nothing

Published on 16 Dec 2023

Guido

solo traveller

10.0

Exceptional

fantastic spot in an historic renovated palace with private gardens and restaurant, a gem decorated for Christmas

Published on 12 Dec 2023

Karl

young couple

8.0

Very good

Okay place to stay. Comfortable bed and hot water in the tub.

Great location. Interesting history of the property.

We received ticket in the parking area. We paid the meter at designated time. We selected visiting, when we should have selected neighbors. Language barrier, but traffic troll gave us a ticket even after we spoke with him. Hotel should have advised us to use the public lot 1/4 mile away.

Published on 11 Dec 2023

Genesis

young couple

2.0

Very poor

This stay was frustrating and I wish I found a different hotel to stay at.

I like the location of the room, and how spacious it was.

When I arrived I was told that they took visa. So with my visa debit card I tried to pay. Three attempts later, they shrugged their shoulders and said to try a different card. I was later told that they only take credit cards. When we got to the room there was no toiletries in the bathroom, we had to go down to the front desk to tell them about it. They then handed us the toiletries to put in our room. Besides that I ordered and paid for a carrot cake to arrive to the room for my boyfriends birthday. Our stay wasnt long so I ordered it for a day that we were there (Friday). We waited and even tried to contact the receptionist multiple times about the cake but no response. We then went to the front deck to ask about it and the receptionist had no idea we had a cake order and had no idea when itll arrive. At this time we had confirmation the day before for this cake. They didnt even contact the bakery to ask about it. The morning of checkout, I asked for a refund because I was charged 40 for a cake I didnt received. They tried processing my refund to my VISA card and the reader didnt want to work. Ten minutes later of attempts, the receptionist gives up and gives me cash back. This experience was one of the most frustrating experiences Ive ever experienced at a hotel. This was suppose to be a special present for my boyfriends birthday.

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Published on 10 Dec 2023

Gene

young couple

6.0

Pleasant

Hotel is beautiful and the gardens very pleasant

Access very complicated, plus the public parking very badly indicated, sign was down and no-one told us

Published on 07 Dec 2023

Tracy

young couple

10.0

Exceptional

Came as part of a trip around historic Spain . Hotel was perfect inside and out

Loved it . So historic , set in the old walls , utterly stunning

Absolutely nothing

Published on 19 Nov 2023

Peter

young couple

9.0

Superb

A particularly nice hotel with character close to the old town

Loved the location, close to the escalators taking us up to the old town. Also loved the gardens in front of the hotel. I liked the way the gardens were decorated. Old furniture was found thought the hotel which I thought was lovely. The room was very comfortable with a nice clean bathroom and breakfast was very good.We were able to park outside the hotel which was a bonus being so close to the old town.The photographs didnt do it justice as it was better than expected. close to the old town

Nothing really

Published on 14 Nov 2023

Rene

young couple

9.0

Superb

Awesome stay! even a rainy morning was enjoyable having breakfast, rainbow included.

Bathroom size was the largest we found in all our stays in Spain, comfortable bed and everything clean, great location specially for the restaurant.

Neighbor guests next door left their dog unattended a couple hours and barking consistently. Your staff was able to solve this we suppose when able to contact that guest.

Published on 11 Nov 2023