Hotel Boutique Cigarral de las Mercedes, Toledo

This property has been featured in "45 Best Hotels In Toledo ".

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bar

food

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pool

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Classic Double Room

Max 2 Adults

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This elegantly decorated room features a spacious terrace with views of the Cigarral gardens or lake. It includes flat-screen TV with DVD and CD player, a minibar and a safe. High quality linens are provided and the private bathroom includes a spa shower with rain, waterfall and massage functions.

Villa

Max 2 Adults

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This spacious villa features a private garden and a porch with a hot tub. It includes distinctive and elegant decor and has a large lounge area with a sofa featuring flat-screen TV, DVD and CD player. A minibar, safe and private bathroom are all inlcuded, along with private parking.

Deluxe Room

Max 2 Adults

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This double room's special feature is the hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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All Facilities for Hotel Boutique Cigarral de las Mercedes

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Walking tours, Pub crawls, Golf course (within 3 km), Tour or class about local culture.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Family rooms, Soundproof rooms, Non-smoking rooms, Lift.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Desk, Seating Area, Iron, Safety deposit box, Fan, Trash cans, Hot tub, Tile/marble floor, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Minibar, Coffee machine, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Media & Technology	CD player, TV, DVD player, Radio, Flat-screen TV, Telephone.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Massage, Back massage, Yoga classes, Foot massage, Public Bath, Neck massage, Head massage, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	Terrace, Patio, View, Lake view, Balcony, Garden view.

About This Property

Surrounded by countryside, Hotel Boutique Cigarral de las Mercedes is located 5 km from the historic centre of Toledo. It offers free Wi-Fi and parking.

Guest Ratings For This Property

9.4

Based on 224 Reviews

100% verified reviews

Comfort

9.8

Cleanliness

9.7

Value For Money

8.7

Facilities

9.5

Guest Reviews

Andy

young couple

10.0

Exceptional

Perfect

Beautiful space with stunning views, very quiet, staff really friendly, excellent rooms, short taxi ride into Toledo old town, and staff really helpful with tips, restaurant bookings, etc. Pool great for chilling in the heat of the day. Recommended!

Published on 20 Jul 2023

Ciaran

young couple

9.0

Superb

if only the dining room had been open for dinner it would have left an ever greater impression

Everything. staff, ambience etc. no fault.

while we were informed by email in advance of arrival that the dinning room was not open on the evening we were staying it was to late at that stage to make an alternative hotel booking and indeed most likely would have incurred a full cancellation charge had we done so.

Published on 10 Jun 2023

William

young couple

9.0

Superb

Good Food Good Location

Breakfast and dinner was very good. bed, shower room and bedroom were comfortable. Balcony on room was good. Garden landscaping was excellent. Room service was very good. Parking was convenient.

They were a bit difficult about our dogs, and very restrictive, in leaving them in our room while at dinner and breakfast, as opposed to the other 5* hotels we stayed in over the past year who had no difficulty with them remaining in the room. Initially at checkin they implied we had not told them about the two small dogs, which was untrue. We always make sure the hotel know about our two small dogs.

Published on 24 May 2023

Stephen

young couple

10.0

Exceptional

Will book again.

Lovely Hotel with great staff.

Published on 12 May 2023

Vincent

young couple

10.0

Exceptional

A great base to visit Toledo. Lovely gardens and rooms.

very well located, stunning gardens, really friendly and helpful staff. All excellent.

Very noisy building works, which slightly spoilt the mood.

Published on 07 May 2023

Carrie

young couple

8.0

Very good

A lovely space outside of Toledo.

The room was lovely, with a nice terrace to enjoy the outdoors. The bed was comfortable, and the water pressure was fantastic! The staff was incredibly accommodating and made recommendations to some fantastic restaurants, and repeatedly asked about our stay to ensure we were enjoying ourselves.

Compared to the other 4 and 5-star hotels we stayed at during our trip, this one was missing some basics that we would have expected - tissues in the bathroom, a wastebasket in the room, some standard toiletries, etc. We didn't realize there would be so many families at the property, so it wasn't as quiet or relaxing as we would have liked. That is less about the hotel then parents being aware of their children.

Published on 08 Apr 2023

Lorena

group

10.0

Exceptional

its absolutely beautiful.

nothing.

Published on 04 Apr 2023

Lisa

young couple

10.0

Exceptional

highly recommend

gorgeous rooms and pool area

easier pool service would be a bonus

Published on 13 Nov 2022

Graham

young couple

7.0

Good

Nice room - good location but disappointing facilities

location and quality of room were excellent

despite the scale of the property the outdoor and indoor options for seating / relaxing were very limited . It was really disappointing that all the pool furniture was removed - as even bough the pool was closed for swimming the weather was warm enough to laze in the sun and there was nowhere comfortable to do that

Published on 26 Oct 2022

Bengisu

solo traveller

5.0

Passable

Do yourselves a favour by dining elsewhere

The location itself is really pretty. My room (which was a regular room) was beautiful, luminous and very comfortable with a great view and balcony. Also they allowed me to check out about an hour later than announced, as I had a meeting to attend all morning.

The level of service was below my expectations compared to the nightly price of almost 200 EUR. Upon arrival I had not been given a tour around the property with proper explanations. The welcome drink that they advertise on their website also was nonexistent. Besides, the staff toured so rarely around the pool that once I had to go all the way back to my room to call the room service to order something, for which I also had to pay an additional 5 EUR for an order to the pool. The biggest disappointment however was the restaurant, by far. First night I was there they told me restaurant was closed because that was the rest day of the kitchen staff (but I think the truth was that they were all busy preparing the food for the wedding that took place there that night) which I realized was actually a blessing because I had to go to one of the restaurants outside. Next evening was the moment I had the worst food experience of my 4 day long Toledo trip, being the least tasty by far and also the most expensive (+50 EUR per person). I had higher hopes for sure, given how proud they seem to be of their cuisine. Also, I will share a photo of the "tapa" they brought upon my request to accompany my first drink during the dinner, which is customary in Spain. It was dried fruits of the lowest possible quality, that felt like it had waited outside for a veeery long time. Why?! I think this place could be lovely if you are having your wedding there, because you get all the effort and attention, but otherwise, meh.

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Published on 04 Sep 2022