Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel, Pasadena

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All Facilities for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

7.8

Based on 52 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.4

Value For Money

7.6

Facilities

8.1

Reviewers Mention About Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Hotel Dena in Pasadena receives mixed reviews. Some guests praise the nice rooms, friendly staff, and great food at the restaurant. However, others complain about the subpar service at the bar and th (Read More)e lack of security. The hotel's location is praised for its proximity to Old Town Pasadena and nearby attractions. Rooms are described as clean and comfortable, though some feel that complimentary water should be provided. The hotel's decor and music theme are also appreciated. Overall, the hotel receives positive feedback for its staff and amenities.

Guest Reviews

Danielle

family with young children

10.0

Exceptional

All of the staff were friendly and helpful. It was clean and comfortable and in a good location. We were there for the Rose Bowl and able to walk everywhere.

Published on 02 Jan 2024

Reece

group

10.0

Exceptional

A relaxing place, in Pasadena.

The staff were very friendly, to me and my friend. The staff were clear regarding check in and check out, along with answering my questions regarding food delivery services such as Uber Eats.

One thing that could be better is that the Wi-Fi kicked me out temporarily.

Published on 30 Nov 2023

Min

review category business travellers

9.0

Superb

clean, location and view

price

Published on 28 Oct 2023

Natasja

family with young children

9.0

Superb

Great hotel in a good location

Lovely hotel in a great location. Fantastic staff who were always welcoming and helpful - especially Rosie took good care of us in the restaurant and remembered our breakfast orders. The pool area is really inviting. The room was quiet, comfortable and clean. Breakfast was tasty with a good selection.

There were 3 elevators but only 1 or 2 were working at any given moment. We stayed 4 days so would have expected the lifts to be fixed during this time.

Published on 21 Oct 2023

Robert

young couple

7.0

Good

Unremarkable modern hotel.

Parking was a hassle, because it is shared with the Convention Center next door. No microwave. Very slow service at breakfast time.

Published on 11 Oct 2023

Eden

review category business travellers

5.0

Passable

the conference went well on the second day. First day accomodation of the lunch was not pleasant

The smell of Marijuana and smoke out in the hallway of it

Published on 14 Sep 2023

Tami

young couple

9.0

Superb

A lovely hotel in a prime location!

The Hotel Dena was perfectly located for our weekend trip. The staff was friendly and accommodating. The best part of the stay was the room service! The hours were great, the service was quick and the options were plenty!

My only two issues were fairly minor. The electors were super slow though it did give you a chance to chat with people while you were waiting. The real issue for me was that I am very sensitive to smells and I had to take allergy medications to not be effected by the different scents throughout the hotel - including whatever detergent was used for the bed linens. This will not be a problem for most people but for those that are sensitive, it is just something to be forewarned about.

Published on 12 Sep 2023

Anonymous

family with young children

8.0

Very good

Enjoyable, would stay again.

Location, cleanliness, and staff.

Elevator was out of order once or twice, and slow overall.

Published on 05 Sep 2023

Theresa

solo traveller

3.0

Poor

Sorry, would not stay here again. Not worth the $325/night

Great location near Colorado Blvd. Easy walk to many things to do, restaurants, etc. Bed was comfortable, sheets & towels clean. Bathroom clean.

Too many names: Sheraton, Hotel Dena, Marriot Bonvoy, Tribute Collection. Very confusing/ messy. 3 elevators but only 1 working. The wait for an elevator was long and often full when it arrived - staff and large carts had to use the same one elevator. The room needs attention. When I opened the curtains, the walls around and along the window had peeling wallpaper, debris, cobwebs. No one had cleaned that area for a very long time. See Photos.

Published on 05 Sep 2023

Hayden

young couple

10.0

Exceptional

Wonderful hotel, great staff, great location, spacious room!

The room was spacious and airy with tons of light. Everything was in walking distance to the hotel and we only had to drive once the entire stay. We ordered room service 3 times and was very impressed with the service and the food.

We had a patio room that looked onto another apartment building. There were no chairs on the patio and it was shared by every room the length of the entire building. It would have been nice to have a private balcony by adding opaque walls or topiary.

Published on 04 Sep 2023