Home2 Suites by Hilton Indianapolis Downtown, Indianapolis

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All Facilities for Home2 Suites by Hilton Indianapolis Downtown

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Hand sanitizer in guest accommodation and key areas.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk, Valet parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking, Private parking, WiFi available in all areas.
Room Amenities	Air conditioning, Safety deposit box.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Indoor pool, Fitness.

Guest Ratings For This Property

8.5

Based on 302 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

8.3

Facilities

8.6

Reviewers Mention About Home2 Suites by Hilton Indianapolis Downtown

The Home2 Suites by Hilton Indianapolis Downtown is praised for its friendly staff, with specific mentions of Ben at the front desk and Taffy during breakfast. The rooms are clean and spacious, altho (Read More)ugh some bathrooms had ceiling issues. The hotel's location in the city allows for easy walking access to nearby food options and convenience stores. The weight room is well-equipped and the pool is suitable for children. Some guests found the valet parking fee of $40 per day to be an inconvenience. Overall, the hotel is recommended for its hospitality and convenient downtown location.

Guest Reviews

Adam

family with young children

9.0

Superb

Particularly good service from Reese, the valet. He was polite, kind, and prompt.

Our keys kept failing.

Published on 24 Dec 2023

Robyn

family with young children

6.0

Pleasant

Valets were nice

Way over oriced. Feels like I was over charged on this date as compared to other dates they offer. Blanket had homes it in no bathroom fan breakfast offered was very limited

Published on 18 Dec 2023

Kimo

young couple

5.0

Passable

Short and quickly met the requirements of the room.

Breakfast was a pleasant addition and ammendities in the room was inpressive.

Glasses were dirty, Shower Door was broken and didnt slide, there was mold in the shower, and the walls in the bathroom were peeling on all four walls.

Published on 13 Dec 2023

Scott

group

10.0

Exceptional

A better experience any of the guys could have expected. Thank you so much for everything

Check in was extremely easy. I had requested an early check in and they did not disappoint. When the crew arrived they were immediately checked in and given keys.

Nothing, everything was great

Published on 27 Nov 2023

Anonymous

solo traveller

9.0

Superb

Loved the room but the location is land locked and was hard to find.

The room I stayed in was spacious and had all the amenities.

That I had to go down an alley to find the entrance. I had no choice but to valet as there is no parking anywhere close. So the extra valet charge made the cost similar to all other hotels in the area and I thought I was getting a good deal.

Published on 06 Nov 2023

Fedrick

young couple

10.0

Exceptional

Parking.. $42 a day is extreme...

Published on 29 Oct 2023

Diana

with friends

8.0

Very good

Plenty of space.

Checkout too early

Published on 22 Oct 2023

Jeanine

young couple

9.0

Superb

It was only a one night stay, but everything was great and the bed was so comfortable.

Location

Nothing really

Published on 21 Oct 2023

Lisa

family with young children

8.0

Very good

Great location, clean, staff for excellent to work with and free breakfast of course.

The only problem was the breakfast ended at nine and checkouts not till 11. They should at least go till 10.

Published on 19 Oct 2023

Hombrepalo

young couple

6.0

Pleasant

Overpriced and outdated but in a great walking location to everything.

Location and staff was great. Everything in walking distance. The valet was $42.00 per night but had unlimited in and outs. Staff tried their best to make you feel good. Uber foods was available really late, after everything was closed.

The value and quality of the hotel was not what I expected. Room was too dark and could have been cleaner and more up to date. Valet was $42.00 which I felt for a small city like Indianapolis, it was over priced.

Published on 11 Oct 2023