Holiday Inn Southend, an IHG Hotel, Southend-on-Sea

This property has been featured in "38 Best Hotels In Whitstable ".

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Top Facilities

parking

bar

food

wifi

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Check Room Options And Availability

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Standard Double or Twin Room

Max 2 Adults

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Features include a flat-screen TV, tea and coffee making facilities, and an en-suite bathroom with a hairdryer.Please note that the bed type cannot be guaranteed and is subject to availability.

Executive King Room

Max 2 Adults

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Features include a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with a hairdryer.

Leisure King Room

Max 2 Adults

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Features include a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with a hairdryer.

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All Facilities for Holiday Inn Southend, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast), Golf course (within 3 km).
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Exclusive services	Free gym access.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Electric kettle, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Layout	Window.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace, Landmark view, View.

About This Property

Holiday Inn Southend features an on-site fitness suite and a sound-proofed rooftop bar and restaurant.

Guest Ratings For This Property

8.3

Based on 1928 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.0

Facilities

8.5

Guest Reviews

David

young couple

9.0

Superb

The staff were friendly and helpful

Our booked room was occupied by someone else when we arrived but this lady in the reception made the necessary adjustments right away. I called room service several times the next day to order food, no answer, my wife decided to go down the reception area, the same lady took her order, brought our order (2trays one after another) , fast and food was hot, even when she was alone in the reception as her colleague has left. Just incredible service, doing the extra mile for us. MS.INGELA deserves the credit, she truly is an asset to your organisation!

The breakfast menu, could include fish for extra payment as it used to be, just a suggestion

Published on 04 Jan 2024

Andrew

young couple

8.0

Very good

Exactly what we needed for a flight the next day. Happy overall.

Location in terms of airport ease.

Not much else around the area

Published on 04 Jan 2024

Michael

young couple

9.0

Superb

Ideal for requirements.

Staff were very friendly and helpful, room was very spacious, breakfast was very nice with plenty of choice.

Pillows were a bit hard.

Published on 04 Jan 2024

Sandy

young couple

7.0

Good

Could be improved in bar area but overall satisfactory for the three nights we spent there.

Location for us to visit our family. The reception staff were excellent. Lovely seeing the planes land and take off.

Some of the younger staff in the bar area on the Friday night (29th December) preferred to talk to each other rather than serve. Did not like the fact we could not open our bedroom window, felt claustrophobic. Are all your bedrooms like this? Had to wait over 10 minutes for 2 glasses of water, went to bar and was told to sit and bring to us. Only one staff member when we went to bar to get the water.

Published on 02 Jan 2024

Sara

young couple

9.0

Superb

Excellent

Very comfortable and clean

n/a

Published on 02 Jan 2024

Michael

young couple

8.0

Very good

A comfortable and friendly hotel

Checking in was good, helpful reception staff. Room was very cosy and pleasant. Easy access to the city of southend

Nothing to dislike.

Published on 01 Jan 2024

Anonymous

young couple

10.0

Exceptional

Fantastic

Staff were great and that I could have my dogs with me made it special.

Nothing

Published on 01 Jan 2024

Rebecca

family with young children

10.0

Exceptional

Very satisfied

Rooms are large enough for a small family. Staff are very friendly and helpful.

Breakfast felt rushed. We arrived for last table time we and had 8 mins before all food was removed.

Published on 01 Jan 2024

Stephen

young couple

8.0

Very good

Clean, value for money with excellent staff. Very happy, will return for sure.

Located close to family, good room size, clean, excellent breakfast, quiet, very good gym.

Nothing particular except weird occurrence as we left when a purported cleaner pushed into room on exit. Reported to receptionist who was concerned and dealt with it well.

Published on 01 Jan 2024