Holiday Inn Express & Suites Amarillo West, an IHG Hotel, Amarillo

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All Facilities for Holiday Inn Express & Suites Amarillo West, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Indoor pool (all year).

Guest Ratings For This Property

8.8

Based on 1456 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.7

Facilities

9.1

Reviewers Mention About Holiday Inn Express & Suites Amarillo West, an IHG Hotel

The Holiday Inn Express & Suites Amarillo West is conveniently located near the interstate and airport. The staff goes above and beyond to provide excellent service and accommodate guests' requests. (Read More)The rooms are spacious, clean, and comfortable. The hotel offers a hot breakfast with a variety of options, and the staff ensures that the food is hot and plentiful. The lobby and rooms are well-maintained and pet-friendly. Overall, guests are impressed with the hotel's cleanliness, friendly staff, and convenient location.

Guest Reviews

Kristina

young couple

4.0

Disappointing

Staff.

It wasnt clean.

Published on 04 Jan 2024

Cassie

young couple

8.0

Very good

Would stay again.

Clean and comfortable.

The parking lot wasnt big enough for all the guests and the breakfast was just ok.

Published on 03 Jan 2024

Cynthia

family with young children

10.0

Exceptional

Was clean

Published on 02 Jan 2024

Alison

family with young children

10.0

Exceptional

Loved the pillows, beds and sheets. Best night sleep in a while. Breakfast was great. Lots of choices. Staff was very friendly.

Published on 01 Jan 2024

Sarah

family with young children

10.0

Exceptional

Everything. Absolutely everything. They were doing renovations during our stay and that was okay. The workers were very nice. Somehow they kept the noise way down. The rooms were beautiful and clean

Nothing on the hotel. More so on booking.com, but this wasn't the location I thought I booked. Ended up driving across Amarillo to our restaurant reservation.( The location I thought I booked was right next door to the restaurant) Lesson learned, triple check the address.

Published on 31 Dec 2023

Nikki

young couple

3.0

Poor

Not up to Holiday Inn standards!

Run down grungy room.

Published on 30 Dec 2023

Wilson

family with young children

10.0

Exceptional

Nicer than I could have anticipated.

Beautiful, modern rooms, excellent breakfast, very comfortable.

Slightly noisy.

Published on 30 Dec 2023

Jeffrey

young couple

6.0

Pleasant

Loud and scary location

Really loud

Published on 23 Dec 2023

Thompson

young couple

10.0

Exceptional

Fantastic! We will book again

It was very clean

N/a

Published on 23 Dec 2023

Randy

young couple

8.0

Very good

We really liked the new and modern facilities and the location, near restaurants and shopping in NW Amarillo. Easy in and out when traveling between Colorado, New Mexico and Texas. We will likely stay at this hotel again.

Nothing.

Published on 18 Dec 2023