Hilton Garden Inn Shreveport, Shreveport

This property has been featured in "25 Best Hotels In Shreveport ".

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Top Facilities

parking

bar

wifi

pool

food

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King Room

Max 2 Adults

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Room includes a flat-screen TV, a microwave and a small refrigerator.

Double Room with Two Double Beds - Non-Smoking

Max 4 Adults

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Room includes a flat-screen TV, a microwave and a small refrigerator.

One-Bedroom King Suite

Max 4 Adults

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Room features a separate living area with sofa bed. Also includes a flat-screen TV, a microwave and a small refrigerator.

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All Facilities for Hilton Garden Inn Shreveport

Category	Facilities
Activities	Happy hour.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Fold-up bed, Sofa bed, Air conditioning, Ironing facilities, Heating, Adapter, Seating Area, Safety deposit box.
Food & Drink	Wine/champagne, Dishwasher, Refrigerator, Microwave, Kitchenware, Restaurant, Kitchen, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Fire extinguishers, Smoke alarms.
Cleaning services	Daily housekeeping, Dry cleaning.
Media & Technology	Radio, Cable channels, TV, Video, Flat-screen TV, Telephone.
Services & Extras	Key access, Key card access, Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Airport shuttle, Airport shuttle (free), Airport drop off, Airport pick up.
Hostel facilities	Privacy curtain.

About This Property

Located in Shreveport, 10 km from Louisiana State Museum-Shreveport, Hilton Garden Inn Shreveport provides accommodation with a restaurant, free private parking and a bar. This 3-star hotel offers an ATM and a concierge service.

Guest Ratings For This Property

7.0

Based on 269 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.1

Facilities

7.3

Guest Reviews

Delisa

family with young children

6.0

Pleasant

The staff was amazing and friendly

No complementary breakfast and also it was being renovated and we had a room that wasnt up to my standards

I didnt like the rooms

Published on 02 Jan 2024

Mindi

family with young children

2.0

Very poor

Glad it was only 1 night

Lobby was closed for remodel; construction crew was staying at the hotel; mold around tub tiles and caulking, loose tub faucet; stained curtains, only decaf coffee available in room, had to go outside and around to get to breakfast which to our surprise was not included. The site should have noted the hotel was under major renovation so the guest could make an informed decision. I feel like we were duped.

Published on 28 Dec 2023

Chastity

solo traveller

10.0

Exceptional

Fantastic stay with more to come!

The customer service and facility was amazing!

It was under construction but the floor my of room was beautiful!

Published on 25 Dec 2023

Desmond

young couple

4.0

Disappointing

Could have been better

Dirty room, dirty walls, chipped paint, molds, smelling room, not enough towels, could have definitely been better.

Whole room was bad

Published on 20 Nov 2023

Pier

family with young children

5.0

Passable

The location was perfect

No free breakfast for the price i paid

Published on 10 Nov 2023

Hill

family with young children

10.0

Exceptional

Good stay this will always be our spot to rest

Clean

Published on 02 Nov 2023

Lashonda

young couple

5.0

Passable

The location was great front entrance breakfast area was beautiful. The back doors didnt shut are at least everytime we

Front entrance , shower water was hot which was amazing

The room doors were old, the room color was not a Hilton expectation, ice machines didnt work

Published on 30 Oct 2023

Gretchen

solo traveller

5.0

Passable

Go elsewhere

Location, check in staff, and bar tender

No one mentioned the hotel was undergoing renovations. My room was NOT really ADA compliant. Just because one could access it with a wheelchair doesn't mean it was set up for a disabled person. The toilet was too low, and there were no grab bars even close to it. The tub was too high for someone with mobility issues to safely step over, and the only grab bar was at the front of the shower. The shower head was too tall, and the water pressure was weak. The towels were inside the shower on a rack at the back of the tub, so you had to get them out first so they wouldn't get wet. There was nothing to hold on to inside the tub. And the sheer curtains above the a/c were in shreds like.someone had ripped them. There were no USB ports in the room. I called the front desk and asked if there were any that I was just overlooking and was told, no, we don't have any. When I asked her how I was supposed to charge my phone, she told me to do it the "old school" way with a charger that plugged into the wall. I said I didn't carry one of those because I never had to use one in any of the hotels where I'd been staying, and I asked if they sold them, and she said no. Now I am asking each hotel on my itinerary if there are USB ports in my room in case I need to go buy one. So far, everyone has laughed about it.

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Published on 03 Oct 2023