Hilton Garden Inn Portland Downtown Waterfront, Portland

About Hilton Garden Inn Portland Downtown Waterfront

Hilton Garden Inn Portland Downtown Waterfront is a comfortable and clean hotel in an amazing location, within walking distance of the downtown area. The rooms are spacious and offer great sleep quality. The staff is outstanding, with friendly and helpful team members who go above and beyond to make guests feel welcome. The waterfront view from the rooms is beautiful, and the hotel is surrounded by great restaurants, bars, and shopping options. The hotel offers a great overnight stay in Portland.

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All Facilities for Hilton Garden Inn Portland Downtown Waterfront

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 513 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.7

Facilities

8.5

Guest Reviews

Vania

young couple

5.0

Passable

Out side the property it's great. Inside unfortunately some people are not nice to deal with.

I was overcharged and until today the charges is in my account. Nobody could explain or give my money back. It was a very unpleasant situation. I try to ask my money back but it seems no one could explain or reimburse me. actually all charges were different from our primary booking and when we arrive the person at the reception don't even bother to explain anything i just figure on the next day because i saw the overcharges in my bank account.

Published on 03 Jan 2024

Wilma

young couple

9.0

Superb

great location and great view

great location loved the water and cookies

room was not cleaned one day had to ask for new towels

Published on 10 Dec 2023

Elizabeth

young couple

8.0

Very good

Valet parking instead of parking ourselves

Published on 04 Dec 2023

Brian

family with young children

8.0

Very good

Clean tidy rooms in a great location

Location

Published on 27 Nov 2023

Brenda

family with young children

8.0

Very good

Very comfortable room

Thought it was expensive

Published on 27 Nov 2023

Ronald

solo traveller

9.0

Superb

Location nice big room view of water

Published on 21 Nov 2023

Daniel

young couple

10.0

Exceptional

great room! our view was wonderful and it snowed so pretty

walked all over!

Published on 20 Nov 2023

Caroline

group

10.0

Exceptional

Loved it, would definitely stay here again.

Loved the location and the large room -- there is even a nice view, and bonus right next door to the Standard Bakery.

The only very small issue is that the water cooler was empty in the (small) workout center but that is very minor.

Published on 12 Nov 2023

Alan

young couple

8.0

Very good

The bartender is one reason we stay here. Shes engaging and knowledgeable about the Portland scene.

Published on 21 Oct 2023

Amy

family with young children

10.0

Exceptional

Beautiful hotel with view of the water and within walking distance of shops and restaurants.

Clean facilities and friendly staff. Provided a pack and play for our 8 month old.

Mix up with booking. We had removed a day from our trip and it was not communicated to the hotel. The staff was helpful and accommodating to resolve this issue (with proof of emails and booking CS conversation), but it made the check in process awkward.

Published on 18 Oct 2023