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Hilton Garden Inn Jacksonville Downtown Southbank

San Marco (0 kms from Cummer Museum of Art and Gardens)

Ranked 24 out of 44 best hotels in jacksonville

7.9
(654 reviews)

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Top Facilities

parking

bar

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All Facilities for Hilton Garden Inn Jacksonville Downtown Southbank

Category Facilities
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Contactless check-in/check-out.
Transport Shuttle service, Electric vehicle charging station, Shuttle service (free), Parking garage.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre.
Outdoor & View Terrace.

Guest Ratings For This Property

7.9
Based on 654 Reviews
100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.7

Facilities

8.3

Reviewers Mention About Hilton Garden Inn Jacksonville Downtown Southbank

The Hilton Garden Inn Jacksonville Downtown Southbank is praised for its clean and comfortable rooms, beautiful pool and hot tub, and friendly and accommodating staff. Some guests highly recommend th (Read More)e hotel, mentioning the attentive staff and perfect rooms. The location is convenient, near canals and with easy access to public transportation. However, some guests felt that the rooms need updating, and some expressed concerns about safety when walking alone.

Guest Reviews

Robert
family with young children
9.0
Superb
A great stay ! Will be back next time in Jacksonville
Location was great! Front desk staff was great! Parking was great!
My opinion, if theres a game in town and your booked up A lot of guess will be at the bar area when its open. The bartender was very rude to some guess. She could have been overwhelmed by having a big area to cover and being the only person. Prob could have made more in tips and more sales for the hotel

Published on 02 Jan 2024

Matt
review category business travellers
6.0
Pleasant
Adequate but not ideal
Rooms more spacious than average, easy parking,
Would not select this neighbourhood again, check in process wasn't smooth, had to wait to get linens for the sofa bed with tired kids late at night. Poor quality bedding and uncomfortable sofa bed.

Published on 20 Dec 2023

Moxley
group
10.0
Exceptional
Exceptional
The people at the front desk were very polite and helpful. The bar was great. Bartenders were very nice. The room was clean and ready for us when we arrived. THank you, Tom

Published on 19 Dec 2023

Crystal
family with young children
10.0
Exceptional
Exceptional
Everything
Nothing

Published on 18 Dec 2023

Timothy
family with young children
9.0
Superb
Superb
The Restaurant/ Bar. Pool & Spa.
The weather, cold and deary.

Published on 14 Dec 2023

Shay
young couple
8.0
Very good
My husband and I stayed for one night for our anniversary so we could explore Jacksonville for a bit
The beds are very comfortable. The pool and hot tub area is very nice.
I dont like that parking costs $20 a night, and the breakfast was not very good.

Published on 14 Dec 2023

Pinkins
family with young children
5.0
Passable
Passable
I paid 460 for a room then they took 180 for my card for what

Published on 11 Dec 2023

Patti
young couple
8.0
Very good
Very good
Comfy bed
Pool location. No sun

Published on 25 Nov 2023

Sara
family with young children
4.0
Disappointing
Disappointing
Close to the stadium. Nice bar area. Staff was friendly.
Disappointed that the elevator was broken and the hot tub was closed for maintenance

Published on 21 Nov 2023

Anonymous
with friends
9.0
Superb
Fun and relaxing
Very nice
Nothing to dislike it was great!

Published on 07 Nov 2023

Hilton Garden Inn Jacksonville Downtown Southbank is featured in

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