Hilton Garden Inn Birmingham Airport Uk, Coventry

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All Facilities for Hilton Garden Inn Birmingham Airport Uk

Category	Facilities
Activities	Live sport events (broadcast).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

8.5

Based on 4857 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.1

Facilities

8.7

Reviewers Mention About Hilton Garden Inn Birmingham Airport Uk

Guests praised the helpful night kitchen staff member who went above and beyond to ensure safety. Rooms were spacious with a great view of the airport. The hotel provided a pleasant experience with f (Read More)riendly staff and free laundry facilities. However, food prices were high. Despite being near the runway, the rooms were quiet. Overall, a convenient and comfortable option for early morning flights from Birmingham Airport.

Guest Reviews

Nikola

young couple

7.0

Good

Our bed had the most uncomofrtable matress i have ever slept on. I don't know why or how, but I'd literally prefer to sleep on the floor for the second night if I had to stay for one more night. It's hard, it's bouncy and my whole body ached in the morning.

Published on 04 Jan 2024

Anthony

young couple

9.0

Superb

Great value and excellent location

Excellent location to Airport Terminal

Very modern clean

Published on 03 Jan 2024

David

young couple

9.0

Superb

Perfect place to overnight stay for the airport. Highly recommended.

Well equipped room and very clean. The staff were all courteous and helpful. Pleasant bar and bistro.

Published on 03 Jan 2024

family with young children

2.0

Very poor

Had to pay double, strange lighting in the room, very wet floored bathroom.

Not much. Although this may be a one off. The rooms were big. The hotel is a short walk from the airport. The bar staff were pleasant (airport prices though).

Our experience at the hotel was perhaps unique but was awful. Arrived latish with 80 year old mum on NYE having booked and paid for 2 rooms in advance. Told by very rude receptionist that we had only paid for one room and would need to pay for another. After much heated debated we were told that we needed to pay for another room and take it up with booking.com. We paid. Were given no receipt and told to get the receipt the next day when we asked for it. This apparently is hilton policy. We were given invoices not receipts the next day. The rooms we were given were strange. My mum freaked out when she was sat on her bed and all the lights went out. Apparently they had motion sensors. The reading lights were somehow connected to the overhead lights so you could have all the lights on or none at all. There was a lamp in the corner but to turn it off you would have to navigate back to your bed in pitch blackness. We called the staff to the room who said this was normal and all the rooms were the same (doubtful). she suggested we moved the big lamp closer to the bed. The shower in the bathroom was in the corner of the room with only a short shower curtain seperating it from the rest of the room. so the whole room got soaked and wet socks when going to the loo later. Although she was terrible and rude I did feel slightly sorry for the receptionist but only for the fact that she was still on the front desk at 8 am and again at midday when we checked out. Fir reference we were in rooms 203 and 205

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Published on 02 Jan 2024

Victoria

young couple

8.0

Very good

A good value, modern, well kept hotel which was convenient for our needs.

Ease of booking, proximity to car park and airport terminal, pleasant modern building, friendly and helpful staff member, room clean and comfortable with satisfactory facilities, good value for money

Nothing (we stayed only overnight and did not use the restaurant)

Published on 02 Jan 2024

Ruscombe

young couple

5.0

Passable

Failure to provide an early morning call ruined what was a good stay

Excellent location for airport. Restaurant was good and rooms were comfortable

The whole point of staying the night at the airport was to ensure that we did not have too early a start to catch our flight. The hotel failed to give us the early morning call for 0545 as the receptionist failed to notice that it was booked. Luckily we had awoken at that time. However, I would suggest that the majority of people staying at the hotel were catching a flight and many of these flight check ins were early. The early morning call is an essential element of the service that should be provided. It was only by luck that we did not miss our flight. Consequently I have downgraded my choices to reflect this.

(Read More)

Published on 02 Jan 2024

Michael

young couple

8.0

Very good

Not applicable

Published on 01 Jan 2024

Mary

young couple

10.0

Exceptional

lovely hotel, very clean, friendly staff. Excellent location would definitely recommend and stay again

Published on 01 Jan 2024

Carol

family with young children

8.0

Very good

I arrived by plane. It was easy to find hotel, the good food show and get the train into Birmingham

Breakfast was good. I liked that evening meals were avaiable.

Location.

Published on 31 Dec 2023

Williams

young couple

10.0

Exceptional

Absolutely pristine! From the reception, the lift, the walkways and not to forget the room! All in perfect condition and upto date fixture and fittings. Bathroom with white fluffy towels, flannels and the toiletries are such good quality. Shampoo, conditioner, shower gel and even body lotion!! Positioned on the wall so you can use as much or as little needed. Well done Hilton a place of pure comfort!

Having to leave

Published on 31 Dec 2023