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Hotel

Heritage Queenstown

Central Queenstown (8 kms from Frankton Airport (ZQN))

Ranked 6 out of 15 ski resorts in new zealand

8.4
(2155 reviews)

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About Heritage Queenstown

Located in Queenstown, Hotel Heritage offers a range of amenities including parking, a restaurant, bar, sauna, fitness center, garden, business center, laundry, and dry cleaning. The hotel also features family rooms, free parking, a lift, safety deposit box, massage services, a hot tub/jacuzzi, luggage storage, and free WiFi. Guests can relax by the outdoor pool or enjoy the concierge service and shuttle service provided. The hotel is known for its fabulous rooms that are warm and attended to a high standard. Guests have praised the friendly staff, excellent service, comfortable beds, and the delicious meals provided. The hotel's serene spot with lovely views makes it a favorite among guests visiting Queenstown.

Top Facilities

parking

bar

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Location & Nearby Places

Central Queenstown (1.7 Km from city center)

91 Fernhill Road

15 Nearby Attractions

Ben Lomond Track

0.8 km

Skycity Wharf Casino

1.3 km

Underwater Observatory

1.3 km

Queenstown Mall

1.3 km

Queenstown Gardens

1.4 km

Fergburger

1.5 km

Skydiving in Queenstown

1.5 km

AJ Hackett Bungy

1.6 km

White Water Rafting

1.7 km

Paragliding in Queenstown

1.7 km

Skyline Gondola

1.7 km

Queenstown Winter Festival

1.7 km

Sky Diving in Queenstown

1.7 km

Luge in Queenstown

1.7 km

Wineries in Queenstown

1.7 km

See All Attractions

All Facilities for Heritage Queenstown

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Cycling, Skiing, Ski storage.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Services & Extras Key card access.
Common areas Sun terrace, Garden.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Private parking, Parking on site, Parking.
Physical distancing Cashless payment available.
Entertainment and family services Board games/puzzles.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport Shuttle service, Shuttle service (additional charge).
Outdoor & View Terrace.

Guest Ratings For This Property

8.4
Based on 2155 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.2

Facilities

8.5

Guest Reviews

Kathzie
family with young children
10.0
Exceptional
Amazing view of Queenstown and super friendly staff!!!
Rating: I recently had the pleasure of staying at this hidden gem, and the experience was nothing short of exceptional. From the moment I entered my room, I was captivated by the breathtaking view it offered. The panorama of The Remarkables mountain range and the tranquil lake was simply mesmerizing, creating a serene backdrop that set the tone for a perfect getaway. The room itself was a haven of comfort, with thoughtful amenities and a cozy ambiance. Clean, well-appointed, and strategically located, it made for a delightful retreat after a day of exploration. What stood out to me was the proximity of the pool just a stone's throw away. This convenient placement added an extra layer of enjoyment to my stay, providing a refreshing escape and a perfect spot to unwind. The attentive staff members contributed significantly to the overall positive experience. Their warmth and willingness to assist made me feel truly welcomed, enhancing the sense of hospitality that permeates this establishment. Whether you're a nature enthusiast drawn to the allure of The Remarkables, a fan of peaceful lakeside vistas, or someone who appreciates a well-designed room with easy access to recreational facilities, this place ticks all the boxes. It's a haven for relaxation and rejuvenation, and I can't wait to return to indulge in the tranquility and beauty that define this remarkable retreat.

Published on 04 Jan 2024

Bronnie
young couple
8.0
Very good
Enjoyed our time experiencing Queenstown
Views Quiet Aesthetics Staff amazing
Pillows

Published on 04 Jan 2024

Melissa
family with young children
10.0
Exceptional
Great large rooms, very friendly staff, restaurant was absolutely amazing highly recommend the steak! our waitress was a
extremely friendly staff! very accommodating and helpful
I will make sure to double check I book a lake view next time! I thought I had but I hadnt and we had a view of the rubbish bins, my fault tho,

Published on 04 Jan 2024

Jason
young couple
10.0
Exceptional
Perfect place to stay. I little further from the main strip but you pay less and its a better hotel itself. Ill be sta
I liked the resort style pool and gym which was different to majority of the other hotels in Queenstown. Staff were very friendly on both arrival and departure as well as everything in between.

Published on 02 Jan 2024

Michael
family with young children
8.0
Very good
Very good
We stay there for third time and think it's good location and facilities. Excellent value for money
We were surprised to find that there is no option to hit our food; no microwave in room and stuff instructed to refuse to hit even simple things like pie or pizza. WTF?

Published on 02 Jan 2024

Clare
family with young children
8.0
Very good
Great stay
Swimming pool and gym great - although ceiling leaking in the gym

Published on 02 Jan 2024

Gurleen
family with young children
4.0
Disappointing
Expensive and didnt feel like 4 stars. Especially the cleaning standards in the room and the aircon didnt work.
Location and staff were good
Room was not clean. Toilet had stains under te seat which was disgusting.

Published on 02 Jan 2024

Elize
young couple
8.0
Very good
Great location, beautiful views, friendly staff
We stayed here before, so happy to return. When we arrived from Auckland we had large over size bike bags which the reception staff kindly stored for us until our return
No mini bar in room, and paid $100 more for a smaller room 5 days later

Published on 01 Jan 2024

Elize
young couple
8.0
Very good
Beautiful views, lovely staff and very comfortable bed
Its a lovely hotel on the hill top with beautiful views of the Queenstown lake and mountains . Friendly staff, beautiful room
They dont have a mini bar in the room

Published on 01 Jan 2024

Trina
young couple
8.0
Very good
Enjoyable stay. This is my 3rd at this lovely hotel and like its location, pool, dining and friendly staff.
Love the location within a short walk of central Queenstown. Nice bar & restaurant.
The room was very dark facing the bush.

Published on 01 Jan 2024

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