HC Hotel Magec, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Top Facilities

bar

wifi

pool

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Check Room Options And Availability

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Single Room

Max 1 Adult

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This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Double Room

Max 2 Adults

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This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

Family Room

Max 4 Adults

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This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 4 beds.

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All Facilities for HC Hotel Magec

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Beach, Tennis court, Darts, Mini golf, Table tennis.
Others	bar, pool, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Adapted bath, Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Sauna, Bath, Body soap, Toilet.
Room Amenities	Air conditioning, Wardrobe or closet, Clothes rack, Desk, Shallow end, Safety deposit box, Trash cans, Tile/marble floor, Interconnected room(s) available.
Food & Drink	Wine/champagne, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Special diet menus (on request), Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm.
Services	Internet facilities.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Sun umbrellas, Beauty Services, Manicure, Hair colouring, Waxing services, Hair treatments, Hair cut, Make up services, Fitness centre, Fitness, Facial treatments, Hair styling, Pedicure, Massage chair, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	City view, Terrace, Mountain view, Landmark view, View, Inner courtyard view, Quiet street view, Sea view, Balcony.

About This Property

HC Hotel Magec has an outdoor swimming pool, fitness centre, a garden and shared lounge in Puerto de la Cruz. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

Guest Ratings For This Property

7.2

Based on 1143 Reviews

100% verified reviews

Comfort

7.5

Cleanliness

7.7

Value For Money

8.0

Facilities

6.9

Guest Reviews

Catherine

family with young children

8.0

Very good

Good location for a first time visit to Puerta de la Cruz.

Staff very nice, including breakfast staff, front desk, and concierge.

Published on 28 Dec 2023

Lorenzo

solo traveller

8.0

Very good

The location is quite good.

Published on 02 Dec 2023

Nomi

family with young children

10.0

Exceptional

Perfect location . Very nice management and staff. Clean rooms.

Published on 27 Nov 2023

Sanjay

family with young children

10.0

Exceptional

Great location, great staff, price is right!

Reception staff: Laura Puri Sera Alex Alberto Housekeeping staff: Polite, honest, good work Restaurant staff: Great, good food and hard work!

Published on 19 Oct 2023

Markus

young couple

10.0

Exceptional

Perfect stay.

Exactly and more what we have booked. GREAT.

Published on 29 Apr 2023

Pavlo

young couple

6.0

Pleasant

You get what you paid for

Location Staff Rooftop pool The room is cleaned every day. The gym was actually surprisingly good but the opening hours and lack of AC make it barely useful

Rooms are old. Terrible wifi Quite noisy Food was below average even considering the price A few cockroaches here and there You can't use the AC unless it's "summer". It's +37 in March? Well too bad! You have to pay to use the safe

Published on 01 Apr 2023

Yu

solo traveller

8.0

Very good

a good place near De la Cruz, for short stay

reception lady was cute and friendly. she was the highlight of the entire hotel. breakfast is good

on weekend night, super noisy with ugly live dancing in the lobby. it is too generous to call it singing or music. hotel facilities are old, owner seems to not interested in renovating, but only milking this old cow

Published on 31 Mar 2023

Terence

young couple

8.0

Very good

A brilliant central hotel stay.

Not all of the reviews for this hotel were good but we wanted a cheapish three night stay in town and therefore had sensible expectations. We were surprised and delighted at the standard of the hotel. As we were on B/B we cannot comment on other meals but found an amazing choice with lots of fresh fruit, wide range of meats and cheeses and a good fried breakfast. For a hotel of this size we thought breakfast was excellent. Room was bigger than expected, pool and sun loungers on roof with comfortable sun beds which we did not expect and hotel was in a central location but much quieter than we thought it would be. Staff were helpful and pleasant. We would certainly stay again.

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Nothing.

Published on 22 Mar 2023

Sims

young couple

2.0

Very poor

Disappointing Not a 4* hotel more like a 2*. Will not visit again.

Unfortunately not very much. Older lady in reception on arrival was lovely. Also the male restaurant manager was pleasant.The rest of the staff were not helpful at all.I work in hospitality here in Spain, it was very sad to see on a daily basis how unhappy they all look.

Breakfast was not the best. Very off putting to see Chips & veg in the morning. Fried Eggs were never cooked properly.My husband had to ask for them to be turned continuously, which the cook /chef??? wasn't pleased about. I usually eat a continental breakfast, even that was difficult. Banana's mostly black.Choice of food was the same for the whole week.Glad we had only went B&B. The rooms are dated. Cleanliness not the best, thread bearing towels. Light came through the blackout curtains as the backs of them have discentrgrated. Bed squeaked as you sat on it. Needs a bit of tlc. Even a coat of paint would hide the dirt on the walls. Plug sockets are all uneven possibly that's were our fridge should have been to hide them. Eventually we got a fridge after my 2nd attempt for a ice bucket.(Fridge was disgusting) Basically i was told by the receptionist to go back up to rooftop to get the barman to come and get me some ice. I was not impressed. I calmly asked her to pick her phone up and call him herself, luckily that's when the professional of the restaurant manager came in. He walked the whole 50 yards to get it for me. We needed a iron. Didn't mind putting a deposit down unfortunately we had no cash on us and they could not accept card? 4*??So we had to go and withdraw money for it. No ironing board though? 4*?? We had to buy or own towels for sun beds too. 4*?? Would not recommend this hotel, very dissatisfied with the rating it has. I think during covid they should have paid to have had it updated.

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Published on 16 Mar 2023