Gooderson Natal Spa Hot Springs Resort, South Africa

This property has been featured in "48 Best Resorts in South Africa ".

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Top Facilities

parking

bar

wifi

pool

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Standard West Wing Double Room

Max 2 Adults

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This standard room provides air conditioning and a personal safe.

One Open Plan 4 Sleeper Chalet

Max 2 Adults

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This chalet comprises 1 bedroom, a seating area with a sofa and 1 bathroom with a bath or a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchenette. The chalet also provides guests with a barbecue. Featuring a balcony with garden views, this chalet also provides a dining area and a flat-screen TV with satellite channels. The unit offers 3 beds.

Two Bedroom 6 Sleeper Chalet

Max 4 Adults

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This chalet includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchenette. The chalet also features a barbecue. The chalet offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as garden views. The unit has 4 beds.

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All Facilities for Gooderson Natal Spa Hot Springs Resort

Category	Facilities
Activities	Bike tours, Tennis equipment, Cycling, Live sport events (broadcast), Tennis court, Billiards, Fishing, Horse riding, Hiking, Happy hour, Water park, Walking tours, Squash, Darts, Themed dinner nights, Mini golf, Archery, Table tennis, Bingo.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests.
Accessibility	Upper floors accessible by stairs only, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Shared bathroom, Toilet paper, Shower cap, Hairdryer, Shampoo, Sauna, Bath, Shower, Body soap, Toilet, Shared toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Electric blankets, Shallow end, Carpeted, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Wine glasses, Restaurant, Toaster, Stovetop, Kitchenette, Packed lunches, Oven, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Barbecue, Outdoor dining area, Outdoor furniture, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Fire extinguisher.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Towels, Key access.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Massage, Foot bath, Beauty Services, Light therapy, Spa/wellness packages, Hot spring bath, Manicure, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body wrap, Water slide, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Bicycle rental.
Outdoor & View	Terrace, Patio, Mountain view, View, Inner courtyard view, Balcony, Garden view.
Shops	Minimarket on site.

About This Property

Guest Ratings For This Property

8.0

Based on 997 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.5

Value For Money

8.1

Facilities

8.2

Guest Reviews

Silondiwe

young couple

5.0

Passable

It was good

I liked that every swimming pool including hydro pool at the wellness center was clean

The smell at the spa waiting area and gym it smell really dusty and damp and they could revamp the waiting area a bit

Published on 04 Jan 2024

Slungile

family with young children

10.0

Exceptional

It was a wonderful place, breakfast was good. My kids really enjoyed

I liked everything

Steps whn going to the rooms

Published on 04 Jan 2024

Luthuli

solo traveller

10.0

Exceptional

Zipline and tube

None

Published on 02 Jan 2024

Clyde

family with young children

8.0

Very good

Overall stay was good but could have been better

Loved the buffet breakfast, spa, hot pools which are open 24hrs, lots of entertainment one will never get bored. Hotels rooms were clean. Overall the staff are very friendly

We had an interleading room which one room the aircon was out of order so we did complain to reception where they sent a guy named Rayno whom after explaining to him we cannot sleep there because of the heat we need another room, he said there aren't any rooms available and he had the nerve of telling us that is the reason there are two fans in that room and he is able to sleep in the heat everyday, who damn cares about him who are the guests here. He then told us he would report the matter and revert back to us, which he never did. We went back to reception ,there was a kind lady whom apologized then spoke to her superior and she placed us in another room, so makes me think where did the avaliable room magically appear from after Rayno confirmed there was none avaliable. Bistros restaurant please do not rely on them they say they closing at 6pm but when we go there at 4pm to place our orders they are closed and they say we must order at the bar where the menu is very limited. For room service you get charged R45 for a tray, which is non refundable. Very poor lighting around the resort. Management needs to reconsider more menu options, and the shop is not very well stocked compared to other resorts.

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Published on 01 Jan 2024

Nelisiwe

family with young children

9.0

Superb

The Shales

Whole resort and vibe music and activities. Food yoh the variety in your buffet selection was great

Weather. Hotel can be upgraded especially rooms and furniture but overall okay

Published on 31 Dec 2023

Doorsamy

young couple

6.0

Pleasant

The pool was amazing at anytime in the day or night

The showers were poor

Published on 29 Dec 2023

Emmah

young couple

10.0

Exceptional

Kids friendly

The staff was very helpful and friendly..Mduduzi was so kind..

nothing

Published on 28 Dec 2023

Nompumelelo

family with young children

9.0

Superb

There is more room for improvement.

Location, pools, games, rooms, etc

Bad condition of the road from Vryheid to Natal Spa. Cleanliness was compromised in the dinning room in the morning of the 26th at breakfast. The floor was very dirty. The quality of food at breakfast was not that good.

Published on 26 Dec 2023

Thobile

family with young children

7.0

Good

It was a mixed emotions experience for us. But our Christmas lunch was the worst. Please plan properly and inform people

The friendly stuff and the clean pools. The chefs were friendly and their food was delicious.

The aircorn in our room was not working room 201 and the toilet. The ceiling was leaking in room 201 and 205 while it was raining. Also we made Christmas lunch reservations however we were placed outside and no one asked us if we wanted to sit outside, worse we couldnt enjoy our food because there were sooo many flies and we complained but were told they cant change us because thats where we were placed. That was the worst experience and unfortunately for us from a different province and not familiar with the area we couldnt even go else where to have a proper Christmas lunch. Please do not take more people than what the venue can take because this was a terrible experience for my family.

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Published on 26 Dec 2023