Fairmont Mara Safari Club, Masai Mara, Kenya | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

37.4 Km from city center

Masai Mara

7 Nearby Attractions

Game Drives

32.5 km

Bush Camping

36.1 km

Mara Triangle

48.7 km

Balloon Safari

139.5 km

Walking Safaris

139.5 km

Mara River

202.1 km

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All Facilities for Fairmont Mara Safari Club

Category	Facilities
Activities	Bike tours, Walking tours, Cycling, Themed dinner nights, Game drives, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
General	Private parking, Free parking, Parking, Parking on site.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Foot massage, Massage, Swimming Pool, Couples massage, Pool with view, Neck massage, Head massage, Outdoor pool, Back massage, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport shuttle (free), Airport drop off, Bicycle rental, Shuttle service (additional charge), Shuttle service, Airport pick up, Shuttle service (free).
Outdoor & View	Terrace.

Guest Ratings For This Property

9.4

Based on 48 Reviews

100% verified reviews

Comfort

9.7

Cleanliness

9.6

Value For Money

9.0

Facilities

9.4

Reviewers Mention About Fairmont Mara Safari Club

The Fairmont Mara Safari Club received positive reviews for its warmth and hospitality, with special mention given to the manager Anthony for outstanding service. The guide, Moses, was praised for hi (Read More)s knowledge and skills. The food was delicious and the chef was accommodating. However, there were additional costs such as transfer fees and conservancy fees that were not mentioned beforehand. The rooms were charming tents, but it could get cold at night. Overall, the stay was enjoyable and the safaris were a highlight.

Guest Reviews

Kelly

young couple

10.0

Exceptional

A beautiful location and perfect for a safari

Located in the reserve - we saw very many animals including lions, giraffes and cheetahs

Published on 28 Nov 2023

Samira

young couple

10.0

Exceptional

A perfect Safari

My husband and I visited for our 2nd anniversary and it was amazing. The safaris were amazing, the camp is located on a private conservancy, so the game viewing is exceptional. We saw a wide variety of animals, including all the big five (except the elusive leopard). Reuben was our guide and he was great, so knowledgeable, experienced, and friendly! The tents were great as well, I loved being woken up by the hippos at dawn. Caleb took care of our tent and made sure we were very comfortable throughout. The masseuse at the Spa was amazing as well, got a great deep tissue massage after a long day out on the Mara. We loved the food, they had a wide range of options to suit all palettes, Francis took care of us during meals throughout our stay, he was excellent. We unfortunately didnt pack any warm clothes, (we didnt expect it to be as cold as it was) but there were blankets in all the game drive vehicles and they were a life saver! Caleb also warmed up our bed with a hot water bottle every night.

(Read More)

Published on 26 Oct 2023

Sameera

group

10.0

Exceptional

Highly recommend to stay here when visiting Masai Mara

1. Location 2. Friendliness and promptness of staff 3. Property rooms 4. Activities were excellent - The Masai village visit, game drives, the massages and the sundowner.

1.Indian food was ok but could be better especially during breakfast and dinner there should be more Indian vegetarian options. 2. Balloon safari could have been better - The post breakfast was good but the balloon safari itself was not very impressive

Published on 06 Oct 2023

Paris

solo traveller

10.0

Exceptional

The service quality, view in the tent, food quality, and game driver experience are all superb.

The location is a bit far away from the migration point.

Published on 19 Aug 2023

Lovita

family with young children

5.0

Passable

Not a good value for money

The food served at the dinner was good. You have to pay for still water and other drinks.the Mara river flowing near the rooms and the hippo center. The staff at the dining is very good.

The 100 Kms dirt road to the hotel is horrible. We were given wrong directions by the hotel staff Anthony and it took us more than 5 hours to reach on that dirt road. There is another dirt road from muloch which takes 2 hours. Because of the wrong directions we missed the game drive on the day of arrival. The game drive took us to see elephants and a few other animals. Didnt see any lions or leopards. Overall the north side of Mara where this hotel is located is a waste of money. Stay in the south side of Mara to spot more animals and birds.

Published on 31 Jul 2023

Raquel

group

10.0

Exceptional

For our visitors, THE EXPERIENCE OF A LIFETIME!

Talking to our Friends in their language in the dining room was a delight: Thank you, George! All meal experiences-dining room, outside, bush, sundowner- were pleasant surprises... Visiting the Fairmont organic garden and realizing that what we eat at Fairmont is all organic was so gratifying. How we wished we had more days! Praying for a return... THANK YOU!

a. We booked through Booking.com and were charged a certain amount for the eight of us. We wanted to divide that by eight. On arrival we also asked for all our extra bills to be put together with that accommodation amount because we wanted to divide it by eight. Fairmont sent us a message wanting to know how we required our billing, which message we did not see until after the event. Without waiting for our response or asking us verbally, hotel made up separate bills per room thus charging the single rooms the highest amount possible and allocating the extras unevenly. This was unpleasant and could cause acrimony. Our two cents: i. if a message is not responded to, it is best to call on phone or to seek discussion in person; ii. Billings should be discussed on the eve of departure, not hurriedly as Guests depart. b. There was a kind of rough rude tour guide who kept chewing... I had been to Fairmont before thus an exception was not too bad for me, but for the visitors this painted a bad picture.

(Read More)

Published on 26 Jul 2023

Shaikh

family with young children

10.0

Exceptional

Exceptionaly good

Very good hotel friendly staff

All is good

Published on 20 Jul 2023

Rahul

family with young children

10.0

Exceptional

Good family vacation

Staff were helpful! Good food & thanks to Chef for accommodating Kenyan food and kids request. Good vegetarian options. Reuben-the Guru took great care of us and made sure we enjoyed the game drives and also ensured our safety at every step. Edward has special Masai Vision that can spot Lions from 2 Kms with bare eyes when binoculars may fail! The river behind property has plenty of Hippos and you can get great hippo views and wake-up alarms! Please take note of additional Conservancy Fees based on No of pax, when you book, resort is inside Pvt. Conservancy which has almost extinct Whide Rhino pairs. Masai Mara National reserve is 2 hrs one way drive from resort. Resort Land Cruisers with soft tops are good and have open views!

(Read More)

Nothing

Published on 18 Jul 2023

Peter

young couple

8.0

Very good

Wonderful stay and really enjoyed our game drives!

The hotel is located in a conservatory and we were able to see so many lions and other animals. We saw all of the big 5! Moseka, our guide, was amazing!!

A few lowlights: - this isnt a full board as water, and any other beverage, is chargeable. I would have expected water to be included. - balloon ride: I had booked a balloon ride beforehand but this wasnt acknowledged when I arrived and I needed to book again. In addition I was surprised to find from other guests that they could negotiate a lower price, which is something I wouldnt expect at a fairmont.

Published on 17 Jul 2023