Embassy Suites St Augustine Beach Oceanfront Resort, St. Augustine

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All Facilities for Embassy Suites St Augustine Beach Oceanfront Resort

Category	Facilities
Activities	Happy hour, Beach, Movie nights, Fishing.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Snack bar, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Reception services	Tour desk, Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Beachfront, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Bicycle rental, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.5

Based on 717 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

7.8

Facilities

9.0

Reviewers Mention About Embassy Suites St Augustine Beach Oceanfront Resort

Review 1: The hotel has a great location with a walking beach, but there were some maintenance issues. The hotel staff was nice but had a slight issue with late check-out charges. Review 2: The stay (Read More) was excellent with friendly staff and helpful recommendations. Breakfast was great, and the hotel is highly recommended. Review 3: The hotel recently underwent renovation and looks beautiful. The rooms are spacious and clean, the pool and beach amenities are convenient, and the breakfast is impressive. Overall, a pleasant and enjoyable experience. Review 4: Josh and Morgan at the bar were amazing and made the stay memorable. The hotel is nice, but the bartenders' hospitality stood out. Review 5: The hotel has a great location on the beach. The staff is polite and friendly, and the valet service is efficient. A definite recommendation. Review 6: This is a great hotel for a winter vacation. The weather is mild, and the hotel offers a delicious breakfast, happy hour, and friendly staff. Review 7: The hotel had activities for kids and cozy fire pits. It was a delightful experience. Review 8: This Hilton property is one of the nicest with a great location, beautiful rooms, and fantastic service. The only drawback is the pool closing at night. Review 9: The staff was helpful, the rooms were nice, and the breakfast had many options. A room with an ocean view is recommended for watching the sunrise. Overall, the reviews mention positive aspects of the hotel such as great location, friendly staff, clean rooms, delicious breakfast, and convenient amenities. Some minor maintenance issues and late check-out charges were mentioned.

Guest Reviews

Jacqueline

family with young children

10.0

Exceptional

Awesome Christmas trip

We enjoyed the beautiful pool, beach, and hot tub and all the amazing facilities. Also, enjoyed the complimentary breakfast, it was delicious. The staff was top notch and really strived to accommodate you.

The fact that the Christmas dinner was fully reserved at the restaurant. Perhaps in the future, they can make it like their breakfast, they have a banquet hall.

Published on 30 Dec 2023

Dimitry

family with young children

9.0

Superb

Good breakfast, very nice lobby and patio, comfortable room.

Published on 22 Dec 2023

Shane

family with young children

6.0

Pleasant

Comfortable and nice amenities, but very disappointing rooms themselves

Lobby was gorgeous, pool was amazing, breakfast was a very pleasant surprise

The room was very dark and strange how the living area was not by the window; it felt like a cave

Published on 04 Dec 2023

Delcarpios

family with young children

4.0

Disappointing

VERY BAD EXPERIENCE

first of all. It was my honey moon. I paid for two rooms with ocean view. We arrived at 1 plus pm. I was given 1 room with no ocean view, and I had to wait over 2 hours to get the other room which was not an ocean view either instead there was a bunch of construction machinery right in front of our balcony. I talked to the front desk attendant and told me that he was sorry. He said he was going to compensate me by not charging the resort fee. But that was not the point. The point is that my honeymoon vacations were spoiled by they not delivering what I was expecting to receive. SO IM VERY DISAPOINTED.

(Read More)

I had to stay another night due to the bad weather. But the time of our check out I received a call from the manager saying that for every 25 minutes of delaying I was going to be charged $30 dollars. Me and my wife thought why didnt they paid me $30 dollars for every 25 minutes they delayed my room when we arrived? I asked the manager that and she said SORRY IT IS THE HOTELS POLICY.

Published on 01 Dec 2023

Ronnie

family with young children

10.0

Exceptional

Excellent

The esthetics were beautiful! We love the location and the feel of the resort. Highly expected of a Hilton.

$35 for parking each day. Very high cost for parking considering no other resort weve stayed with Hilton has this. At least give club members a discount.

Published on 29 Nov 2023

Brandee

family with young children

10.0

Exceptional

Great location with great views

It was big and beautiful, beautiful Christmas decorations, pool and hot tub, keys needed to get onto elevator and stars (made us feel safe).

We didnt get long enough to enjoy the property

Published on 27 Nov 2023

Chamberlain

young couple

10.0

Exceptional

Totally enjoyable and can't wait to go back.

The facilities were excellent and the staff were incredibly helpful and friendly. My wife and I especially enjoyed the patios outside with the fire pits in the evening.

Nothing. It was all great.

Published on 21 Nov 2023