Embassy Suites San Antonio Riverwalk-Downtown, San Antonio

This property has been featured in "41 Best Family-Friendly Hotels In San Antonio ".

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Top Facilities

parking

bar

wifi

pool

food

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Corner Suite with Two Queen Beds

Max 6 Adults

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This spacious suite offers a microwave and small fridge. A separate living and dining area are also provided.

King Suite

Max 4 Adults

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This suite features a microwave and small fridge. A separate living and dining area are also provided.

Queen Suite with Two Queen Beds

Max 6 Adults

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This suite features a microwave and small fridge. A separate living and dining area are also provided.

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All Facilities for Embassy Suites San Antonio Riverwalk-Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities.
Bathroom	Bath or shower, Free toiletries, Hairdryer.
Room Amenities	Sofa bed, Air conditioning, Desk, Seating Area, Safety deposit box, Ironing facilities, Heating, Adapter, Pants press.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Room service.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Media & Technology	Cable channels, TV, Video, Radio, Telephone.
Services & Extras	Key card access, Key access.
Common areas	Sun terrace.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
General	Pets allowed.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Hostel facilities	Privacy curtain.
Shops	Minimarket on site.

About This Property

Guest Ratings For This Property

8.6

Based on 2594 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.3

Facilities

8.8

Guest Reviews

Michelle'

family with young children

8.0

Very good

We enjoyed our stay at Embassy Suites and will book here again.

The breakfast keeps me choosing Embassy Suites whenever I travel. My week stay was amazing thanks to Amber each morning with a welcoming smile and pleasant conversation. My last day going down for breakfast was not as warm, she was off, and the other workers barely spoke unless you asked for something. Regardless of their language barrier they can smile and be cordial. I would like to see Amber in a better role she has such a people loving personality. Also, the tables were not as clean as when she is on duty in the morning and when we asked on the last day for it to be cleaned it was just a wet towel used no spray that Amber usually uses that gets all the sticky grimy stuff off the tables. Alot of the workers did not speak English and made it quite difficult when at times requesting items, I had to reach back in my Spanish dictionary this week. When we checked in it was after midnight, and the front desk clerk was not very pleasant, we were tired flight delayed twice so Amber or a person like her would have been a welcome surprise. The front desk people during the day were nice, had an issue with the Range restaurant they quickly solved it, and were very friendly. Overall, Amber each morning for breakfast and being with our friends and family really made coming back home to visit amazing. I will probably stay here again, due to the location. They were very crowded and booked during our stay and it was quiet each night. The rooms were very clean and housekeeping very attentive. The Christmas decor was fabulous!!!

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The sofa bed needs to be replaced and the pillows were very hard. They are long too big and were very uncomfortable. The furniture outdated and very heavy, so for them to be downtown in a premier location they need to have more modern and updated furniture.

Published on 04 Jan 2024

Caffrey

family with young children

10.0

Exceptional

It was a wonderful family get away.

Nice lobby & great breakfast.

Published on 04 Jan 2024

Andrew

review category business travellers

10.0

Exceptional

Every thing was beautiful

Published on 03 Jan 2024

Denise

family with young children

9.0

Superb

The best Christmas Ever!

The part about breakfast was the space and a breakfast host named Amber. She was pleasant and greeted everyone. She cleared our dishes.

I didn't like that the only housekeeper on our floor didn't speak any English. She was rude in her delivery to say "no English".

Published on 31 Dec 2023

Rose

family with young children

9.0

Superb

Good stay

Everything was in walking distance. Breakfast was a bonus.

Published on 30 Dec 2023

Vania

family with young children

9.0

Superb

Great option!

Location is great and breakfast good option

Published on 30 Dec 2023

Gilliam

family with young children

8.0

Very good

The location was beautiful...the room was perfect size and the breakfast was awesome

The shower drain was full with hair which I had to clean myself and there was food in the pull out couch.

Published on 28 Dec 2023

Gabriel

family with young children

1.0

Bad

Do not stay there.

They would not make an exception for a non-refundable booking due to an accident that required surgery. I get a non-emergency situation, but the property had enough notice to be able to refund my booking and let someone else use the room. They chose not to make an exception and in order to keep $200, they lost a customer for life. I would not recommend booking at this place.

Published on 27 Dec 2023

Letika

family with young children

7.0

Good

Embassy suites Riverwalk downtown Review

The Staff Was Great anything That I had Concerns about They Came Right away to Fix and Take Care Of.. The Bar Area Was Good They Have Friendly Good People you will Meet and Automatically will Start Talking Over a Few Good Drinks. the Riverwalk Everything is Basically in yhY Are

What I didn't like was that I called The Hotel 20 minutes before our arrival time to let Them know to please Clean and Sanitize the Room and have fresh clean linens and enough towels in the room. When we Arrived oh Baby it was the opposite the Bathroom was Not clean Who ever stayed Before us It still had Hair in the tub and The Floors the Furniture was Not Wiped Down The Toilet had stains and They Didn't Even Have all the Necessities in the room we needed like Toothpaste, trash bags, But when I Called the front desk they Switched Our Rooms Right away and I had my own Cleaning supplies so I took care of going over everything in the Nxt room. Also They Have Free Happy Hr but we Made it late but the Bar in the Restaurant was good and Also If you Park across the Street from the hotel its Free. Also The Buns and burger place Across from the Hotel Was so Disgusting

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Published on 27 Dec 2023