Embassy Suites by Hilton Boston Waltham, Cambridge

About Embassy Suites by Hilton Boston Waltham

The Embassy Suites by Hilton Boston Waltham in Cambridge is a beautiful facility offering a range of amenities for a comfortable stay. The onsite restaurant serves decent food, while the wonderful breakfast is a highlight. The hotel has easy access to major roads, making it convenient for travelers. While some dining options may be closer to other hotels in the area, the hotel compensates with its great location. The workout facility, although basic, features high-quality equipment. Guests can also enjoy a pretty decent pool.The hotel provides a pleasant experience with its well-appointed rooms and friendly service.

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All Facilities for Embassy Suites by Hilton Boston Waltham

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Vending machine (snacks), Vending machine (drinks), Restaurant, Bar.
Safety & security	Smoke alarms.
Services	Internet services.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking.
Transport	Shuttle service, Shuttle service (free).
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

7.2

Based on 514 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.9

Value For Money

7.4

Facilities

7.8

Guest Reviews

Oliver

review category business travellers

4.0

Disappointing

Noisy room, very poor service. I would not stay again here.

The room was quite big.

The room was very noisy since the AC/ extractor was very loud. Additionally, it was dusty. The staff was not friendly at all. Nobody is greeting you. At the reception they focus more how to avoid you instead of proactive helping you. The drinks at the bar are very pricey for being an old hotel in the middle of nowhere. It is the first hotel I stayed in where I needed to clean my breakfast table and to bring my plates/ cups etc. from breakfast to a tray. Felt more like a McDonalds.

Published on 04 Jan 2024

Christopher

family with young children

8.0

Very good

Everything else was fine with the exception of the pull out couch which was extremely uncomfortable and small. We made

Layout of hotel and rooms.

Once again the pool was unavailable due to maintenance. This was second time weve stayed here and were unable to enjoy the advertised amenity.

Published on 03 Jan 2024

Yarixa

family with young children

9.0

Superb

I like the hotel and the place where it is located.

I like almost everything specially breakfast.

I didnt like that the elevator was smelling like mariguana .

Published on 26 Dec 2023

Mark

family with young children

4.0

Disappointing

It was pouring down rain and I was awake most of the night by dripping I thought outside my window. But upon further investigation I discovered it dripping from the inside next to the night stand. I took a video and said something to the clerk at checkout but I was ignored.

Published on 22 Dec 2023

Chava

solo traveller

10.0

Exceptional

If you need a place to stay, the Embassy Suites in Waltham is great!

Honestly, everything was fantastic. The room was very clean and comfortable. The staff was awesome.

N/A

Published on 17 Dec 2023

Patrick

family with young children

9.0

Superb

Fantastic overall value, plus a full complete breakfast was included.

Parking was NOT free, and it was an open spaced lot itself, not a structural garage.

Published on 05 Dec 2023

Mamadou

solo traveller

8.0

Very good

A good experience

Breakfast was good. I like the variety in the options that were available. The hotel room was clean and comfortable. I had a peaceful sleep. I certainly will recommend it.

The thing I liked the least was the fact that I had to pay for access to wifi. I did not understand it. Everything else was just fine. Customer service was ok.

Published on 03 Dec 2023

William

review category business travellers

6.0

Pleasant

Incidentals were to much

Breakfast was excellent

The incidental charges

Published on 22 Nov 2023

Bdcreviewer

family with young children

9.0

Superb

From top to bottom, an excellent experience.

Bar and dining area was a nice place to meet and hangout. A very good breakfast buffet, way above the the mark for most buffets. The staff were very friendly, and plumbing service came very promptly to our room to address a clogged toilet. Thanks!

Our toilet became clogged, and I had to call for plumbing service to clear it. The service came very promptly and addressed the problem. My teenage daughter was enamored of the idea of ordering room service since she had never done it before. Unfortunately, room service was not available, but this is a mere quibble compared to the otherwise fine experience that we had.

Published on 19 Nov 2023

Howard

young couple

10.0

Exceptional

It was a great stay but I really dont understand the $15 parking fee.

Room was clean and had everything you need

The breakfast was crowded and the refill rate was terrible. Out of items and not enough plates. No bowls and the only person there put out 10 paper ones. The juice machine has 4 possible choices but only 2 work.

Published on 16 Nov 2023