Dollywood's DreamMore Resort and Spa, Gatlinburg

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All Facilities for Dollywood's DreamMore Resort and Spa

Category	Facilities
Activities	Live music/performance, Water park.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Outdoor fireplace, Picnic area, Shared lounge/TV area, Games room, Garden.
Reception services	Tour desk, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Entertainment and family services	Kids' club, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles.
Pool and wellness	Spa facilities, Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Fitness centre, Indoor pool, Beauty Services, Sun loungers or beach chairs, Indoor pool (all year), Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

9.3

Based on 1148 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.6

Facilities

9.5

Reviewers Mention About Dollywood's DreamMore Resort and Spa

Dollywood's DreamMore Resort and Spa received positive reviews for its beautiful and welcoming atmosphere, courteous and friendly staff, and comfortable and clean rooms. Guests appreciated the conven (Read More)ient location near Dollywood and enjoyed the delicious food and drinks. The resort's Christmas decorations and activities were praised, and the spa was considered a luxurious indulgence. The exceptional customer service and cleanliness were highlighted, although some guests noted that the pillows were too large and firm. Overall, the resort provided a magical and enjoyable experience.

Guest Reviews

Shawnette

family with young children

10.0

Exceptional

My mother & I felt like royalty staying at the DreamMore Resort. The staff extended themselves in a personal, caring way. My mother needed a walk in shower and the staff made it happen. You can see how they care about the people staying at the resort. They were family, not just employees. I plan for future stays at the DreamMore. We also liked the staff that took us in the shuttle buses to and from Dollywood. Everyone was friendly. The food was excellent. We also liked shopping at the Pineberry shop inside the resort. The view from our six floor window that overlooked the pool was phenomenal. The Christmas decorations inside and out were extremely beautiful. You will never find another place in Pigeon Forge that offers these services. We also loved the butterflies.

(Read More)

We had no dislikes.

Published on 01 Jan 2024

Lisa

young couple

10.0

Exceptional

Would return? But would love to see a bed and bedding upgrade.

Location, decor

Bed was pretty awful

Published on 27 Dec 2023

Junius

family with young children

8.0

Very good

We liked the hotel

Room clean and confortable

Our Christmas Day dinner at the Song and Hearth restaurant was cold.

Published on 27 Dec 2023

Stephanie

family with young children

8.0

Very good

We loved the festive Christmas atmosphere in the hotel. The massage at the spa was one of the best Ive experienced- I f

The family vibe and festive Christmas decorations.

The price was exorbitant for accommodations.

Published on 24 Dec 2023

Krystal

family with young children

10.0

Exceptional

Location friendly staff and clean

Published on 24 Dec 2023

Melvin

young couple

10.0

Exceptional

Awesome, relaxing...a perfect anniversary getaway!

Friendly helpful staff and gorgeous surroundings.

Published on 18 Dec 2023

Kim

family with young children

9.0

Superb

We love the activities for the kids, however, they need to bring Santa back to the resort

Dishonest housekeeping! Left 2 chargers in a room we changed from. Went back maybe 2 hrs later, beds had been stripping, ironing board put up and chargers were gone. They did not find them :(

Published on 18 Dec 2023

Barry

young couple

9.0

Superb

A festive, welcoming retreat in the great smoky mountains!

A wonderful, welcoming resort that immediately makes you feel at home with friendly staff and cosy vibes, especially at Christmas. The dinner buffet is excellent and park links are about as good as you could ask for.

Room service was great but quite expensive and its a shame the indoor pool isnt bigger because the outdoor pool is obviously closed for the winter season.

Published on 16 Dec 2023