Crowne Plaza Hamburg-City Alster, an IHG Hotel, Hamburg

This property has been featured in "50 Best Hotels In Hamburg ".

See Complete List

Top Facilities

parking

bar

food

wifi

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Junior King Suite

Max 2 Adults

View Deal

Modern, renovated room with spacious living and sleeping areas. Room featuring cable TV, a tea/coffee maker and during the pandemic an empty fridge. Toiletries, a hairdryer and bathrobes are provided in the suite bathroom.

Standard King Room

Max 2 Adults

View Deal

Rooms are 20 square metres.Completely renovated room in modern design.King size bed, bright bathroom, contemporary interiors.

Standard King Room with Alster View

Max 2 Adults

View Deal

This renovated room in modern design room comes with a tea/coffee maker, mini-fridge and rain shower. A king size bed is available for this room type

View All Rooms

All Facilities for Crowne Plaza Hamburg-City Alster, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Billiards.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Electric kettle, Vending machine (drinks), Restaurant, Vending machine (snacks), Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Layout	Window.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Spa lounge/relaxation area, Fitness centre, Fitness, Fitness/spa locker rooms.
Transport	Public transport tickets, Electric vehicle charging station.
Outdoor & View	View.
Shops	Minimarket on site.

Location & Nearby Places

Old Town (2.1 Km from city center)

Graumannsweg 10

15 Nearby Attractions

Alster Lakes

1.1 km

Kunsthalle Hamburg

1.5 km

Deichtorhallen Hamburg

2.0 km

Chilehaus

2.0 km

Jungfernstieg

2.2 km

Dialogue in the Dark Hamburg

2.3 km

See All Attractions

About This Property

This 4-star hotel is located in Hamburg's popular St. Georg/Hohenfelde district, just 200 metres from the Alster Lake. It offers free WiFi throughout the property.

Guest Ratings For This Property

8.5

Based on 7755 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.3

Facilities

8.8

Guest Reviews

Ana

family with young children

10.0

Exceptional

Excellent. Will be staying here again.

Everything was very clean. The breakfast was excellent. The location was also very good and it was very easy to move around using public transportation.

Published on 29 Dec 2023

Benjamin

family with young children

9.0

Superb

Great place to come again

Location is great, room is great. For sure its a place to return to.

Little amount of choices if desert

Published on 27 Dec 2023

Anonymous

family with young children

9.0

Superb

Excellent stay

Nice atmosphere, clean and very good breakfast

Published on 26 Dec 2023

Edward

family with young children

10.0

Exceptional

Personal - excellent. Very friendly staff in all areas including Reception, restaurant, bar, breakfast, cleaning. Their customer service is outstanding. The breakfast is wonderful, very rich and full of variety. I would highly recommend this hotel asxwe had a grear time there.

Nothing

Published on 18 Dec 2023

Omar

young couple

7.0

Good

The staff and cleanness were good. Bathroom toilet materials was OK. Air-conditioning was ok

Location was not easy to reach. No concierge or bellman services. Bed covering was two separate single sheet for king bed room. Breakfast options are limited Clothes cabinet is too small No bath robes or slippers were provided

Published on 15 Dec 2023

Adam

young couple

9.0

Superb

Great location wonderful property

Staff were very helpful in offering advice and things to do right from the second we checked in and were very happy to have a good conversation with us. The room was a good size with perfect facilities and was very comfortable and would be more than happy to stay here again. Great value for money given the brand name.

Published on 10 Dec 2023

Zachary

young couple

7.0

Good

Nice, modern, a little far

It's a very clean, modern hotel. Rooms were comfortable and there's a nice, quiet bar in the lobby.

It's a little out of the way, and a long walk from the train station. It felt very quiet and safe, just far from the museums and shops.

Published on 03 Dec 2023

Sarah

young couple

10.0

Exceptional

Fantastic

Great location and facilities. Very accommodating to our dog too!

Published on 28 Nov 2023

Ilvija

solo traveller

8.0

Very good

Breakfest - overall selection was quite broad, but no so much for vegetarians/vegans. Room was spacious, paid a bit extra for the view, but could have gone without - room on the 6th floor had a small window with a view that was not too different from what I could see just walking around in the city or by the river. Grocery store ~8min walk and there is a small (working!) fridge in the room. Room also has a coffee/tea station - kettle with cups and a few coffee/tea bags. Toiletries are available (shampoo, shower gel and body lotion), so you can save space in your luggage. No slippers. Location ~30 min walk from the city center which I don't mind as the hotel neighborhood is more quiet and felt safe, but be mindful of possible ongoing construction in the city (especially if you are on foot). Drive from/to the airport is convenient as the stop is quite near the hotel.

(Read More)

As I prefer no socializing in the mornings, I didn't care for the breakfest system - wait in line to be seated each time. My stay was in November, so the room was a bit chilly, but nothing extreme. I would say that the overall cost could be lower, but no other complaints, was alright - would probably stay again.

Published on 24 Nov 2023