Courtyard by Marriott Hot Springs, Hot Springs

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Snack bar, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Swimming pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

9.2

Based on 332 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.9

Facilities

9.3

Reviewers Mention About Courtyard by Marriott Hot Springs

The Courtyard by Marriott Hot Springs has spacious and clean rooms with good amenities, including a dispenser for toiletries in the shower. The staff is very friendly and accommodating, with a great (Read More)attitude. The on-premise restaurant serves delicious food. However, there were some issues with room cleanliness and cigarette odor in one room. Overall, the hotel is in a convenient location and offers a pleasant stay.

Guest Reviews

Liza

young couple

10.0

Exceptional

It was great

The bar at night was nice

Complementary breakfast would of been nice , I was happy to have coffee though

Published on 03 Jan 2024

Janette

young couple

10.0

Exceptional

Great location for all activities. Very clean.

No continental breakfast. Complimentary coffee only.

Published on 01 Jan 2024

Rachel

family with young children

8.0

Very good

Bed was comfy, bar was great

Should have had a breakfast bar

Published on 01 Jan 2024

Ambershpprd

young couple

10.0

Exceptional

New favorite hotel in Hot Springs

Hotel was fabulous. Great bar, breakfast, clean room and bathroom, comfortable bed, and location was great!

Published on 14 Dec 2023

Armin

family with young children

8.0

Very good

Modern but shower didnt drain

Clean and modern

Bath wouldnt drain during shower. Standing in a pool of water. Yuk

Published on 29 Nov 2023

Patrick

young couple

10.0

Exceptional

Did not have any.

Published on 28 Oct 2023

Charlene

young couple

9.0

Superb

Clean, comfy, friendly, needs continental breakfast to get top rating.

Good location and comparatively priced. Staff was awesome! Brought us items we needed quickly, bar/restaurant staff was super friendly.

Not having a full enclosure on the shower made for cold air to come into the shower because closing the bathroom door fogged the mirror up too bad. Two sinks wouldve been nice. Continental breakfast would have made this stay a top rated stay for us.

Published on 24 Oct 2023