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Hotel

Comfort Hotel

Downtown Niagara Falls (1 kms from Niagara Falls Observation Tower )

Ranked 8 out of 10 resorts in niagara falls

7.1
(2134 reviews)

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All Facilities for Comfort Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Heated pool, Air conditioning, Heating.
Food & Drink Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Common areas Picnic area.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Express check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station.
Shops Minimarket on site.

Guest Ratings For This Property

7.1
Based on 2134 Reviews
100% verified reviews

Comfort

7.6

Cleanliness

7.6

Value For Money

7.4

Facilities

7.3

Reviewers Mention About Comfort Hotel

The Comfort Hotel is praised for its cleanliness and helpful staff, with updated rooms and a full breakfast that exceeds expectations. It is recommended for its reasonable prices and good location wi (Read More)thin walking distance of Niagara Falls. The buffet breakfast offers good quality and variety, and the service staff ensures items are always available. Though the rooms are a bit dated and not soundproof, they include useful amenities like a mini fridge and microwave. Overall, it is a good choice for those on a budget and highly recommended by guests.

Guest Reviews

Juliana
young couple
6.0
Pleasant
It was fine
Location beds & pillows were very comfortable staff was very nice
shower hardly worked. breakfast was below expectations. Paying to park at the hotel we were already paying to stay at.

Published on 05 Jan 2024

Ilne
family with young children
8.0
Very good
Comfortable with lovely and helpful staff
Lovely, clean rooms.
The fact that the receptionist had to unlock the door every time we want to go swimming

Published on 04 Jan 2024

Anonymous
family with young children
8.0
Very good
Nice stay, would come back again.
Liked the pool , Excellent staff , and good food
Back was in pain when I woke up from my sleep.

Published on 04 Jan 2024

Khadija
family with young children
6.0
Pleasant
The hotel is ok just it has to be clean as pets are around
The breakfast was good, a variety of food and a big quantity.
The hallway was not clean and smells very bad, we can see stains on the floor. Also, the elevator was smelly. I dont know may be because the hotel was pet friendly. The room was small for two beds, we have to push the chair to go to washroom. The coffee maker was not connected to electric plug and we couldnt find one behind the table, I plugged in the tv plug and I put it on the floor.

Published on 04 Jan 2024

Kim
family with young children
9.0
Superb
It was a nice place. Staff was friendly and helpful
Although the breakfast was nice convenience. It was cold which made it a little less enjoyable

Published on 03 Jan 2024

Juditha
family with young children
4.0
Disappointing
They should mention its a connecting room.We cant sleep the next door are noisy.
Breakfast is good
When you enter the room theres a bad smell.

Published on 03 Jan 2024

Kayla
young couple
1.0
Bad
Bad
The location was the perfect walking distance to the attractions on clifton hill
We booked our room for a 2 night stay about 3 weeks prior to our trip to Niagara Falls. When we checked in, we got a small corner room right beside the pool and across the maintenance room. All we could hear was screaming kids in the pool. The upkeep of that room was terrible which did not make us feel comfortable at all. The next morning we asked for a different room. That room was on a different floor and overall better but the neighbour on the one side had a dog and it barked the entire time their owner was gone. Which was for a solid 5 hours. The neighbours on the other side left their tv on so loud until 4am it kept is from sleeping. Terrible stay at this hotel. We will never go back.

Published on 02 Jan 2024

Desmond-umeh
family with young children
3.0
Poor
It's a good location but I will not stay there again
Breakfast was good but fruits seem to be contaminated. Everyone in my family are throwing up and stooling
The room sizes and floors w

Published on 02 Jan 2024

Anup
young couple
9.0
Superb
Superb
Conveniently located and budget friendly. The breakfast buffet was really good. I enjoyed it.
The rooms are not soundproof, and you can hear the sounds throughout the night, especially the beeping sound made by the elevators

Published on 02 Jan 2024

Jamie
young couple
10.0
Exceptional
Worth it!
Great location, nice staff, rooms and breakfast were great

Published on 31 Dec 2023

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