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Hotel

Sterling Inn & Spa

Downtown Niagara Falls (1 kms from Niagara Falls Observation Tower )
9.0
(2587 reviews)

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Top Facilities

parking

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All Facilities for Sterling Inn & Spa

Category Facilities
Activities Happy hour.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Room service, Restaurant, Bar.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Spa facilities, Hot tub/Jacuzzi, Massage, Spa and wellness centre, Fitness centre, Spa/wellness packages, Fitness.
Transport Bicycle rental.
Outdoor & View Terrace.

Guest Ratings For This Property

9.0
Based on 2587 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.9

Facilities

9.2

Reviewers Mention About Sterling Inn & Spa

The Sterling Inn & Spa in Niagara Falls receives positive reviews for its clean and comfortable rooms, friendly and accommodating staff, and great amenities. Guests appreciate the spaciousness of the (Read More) rooms, the jacuzzi tubs, and the free breakfast served in bed. Some reviewers mention issues with the firmness of the beds and the limited TV channels. The hotel is also praised for its convenient location near Clifton hill and various restaurants. Overall, guests recommend the Sterling Inn & Spa for a pleasant stay.

Guest Reviews

Taylor
young couple
10.0
Exceptional
Beautiful place, close to bus stops, entertainment, nice breakfast served to the room each day!
Loved breakfast delivered to the room each day! Beautiful room with Jacuzzi! Friendly desk clerk - very helpful!
Nothing!

Published on 04 Jan 2024

Roni
solo traveller
9.0
Superb
Superb
room, staff

Published on 03 Jan 2024

Mcclellan
young couple
8.0
Very good
Lovely New years, we are planning on coming back. The restaurant was excellent.
Cozy, clean and comfortable.
The area outside was a little rough, especially on new years but thats no fault of sterling inn

Published on 03 Jan 2024

Anonymous
young couple
10.0
Exceptional
Loved the suite
Nice atmosphere suite was amazing

Published on 03 Jan 2024

Carm
group
10.0
Exceptional
We had a wonderful girls night out!
1- our room was upgraded to a jacuzzi suite, which was a surprise and absolutely perfect!!!! 2- the beautiful breakfast tray that was delivered to our room was presented nicely and absolutely delicious and plentiful!!!
The only complaint we have is $19.00 PARKING should be included in the room charge of $269.00 for 1 night!!! This may deter us from returning!

Published on 02 Jan 2024

Kareem
young couple
10.0
Exceptional
Exceptional
The ambience was great, the room was big. The steam shower was the highlight.
None for now

Published on 01 Jan 2024

Freitas
young couple
8.0
Very good
Regular visitors.
The room, the breakfast in bed was great.
The bed was old and squeaky and not comfortable. Needs an update.

Published on 26 Dec 2023

Christina
young couple
10.0
Exceptional
Perfect Stay
The staff treated us like Royalty for our wedding.

Published on 25 Dec 2023

Shirly
family with young children
10.0
Exceptional
Jewel in Niagara Falls
First class all the way ! The atmosphere. The professional staff . The comfort of the beds and the breakfast in bed room service ...amazing
There is no negative at this hotel

Published on 25 Dec 2023

Dalia
young couple
1.0
Bad
Overpriced
Jacuzzi was amazing
It was overpriced and they charge everything.I had to pay $18 for parking.breakfast was only one small boiled egg and one croissant with yogurt.Spa is very expensive.The coffee machine was not clean

Published on 23 Dec 2023

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