Carlton-Europe Vintage Adults Hotel, Interlaken

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Category	Facilities
Activities	Water sport facilities on site, Bike tours, Walking tours, Cycling, Golf course (within 3 km), Fishing, Horse riding, Skiing, Hiking, Ski storage.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Grocery deliveries, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment.
Pool and wellness	Hammam, Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Hair cut, Swimming Pool, Foot bath, Beauty Services, Pool with view, Spa/wellness packages, Spa facilities, Hair styling, Outdoor pool, Hair colouring, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs, Outdoor pool (seasonal), Hair treatments.
Transport	Accessible parking, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.3

Based on 801 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

7.8

Facilities

8.3

Reviewers Mention About Carlton-Europe Vintage Adults Hotel

The Carlton-Europe Vintage Adults Hotel in Interlaken receives positive reviews for its warm welcome and professional staff who are attentive to guest needs. The unique and well-designed rooms contri (Read More)bute to a great stay, along with the impressive collection of items from the past. The hotel's location near the train station is convenient, and the staff is helpful and friendly. Guests appreciate the cleanliness of the rooms and the hotel's historical decor. The breakfast is good, and the eco-friendly practices are commendable. Overall, guests highly recommend the hotel.

Guest Reviews

Win

review category business travellers

7.0

Good

I am impressed with services of the hotel. The staff are friendly and very helpful.

Breakfast was excellent.

Published on 04 Jan 2024

Aurora

with friends

7.0

Good

Location was excellent although facilities can be improved.

Steam/sauna room was excellent . Welcoming staff specially the breakfast staff. Location is walking distance from the train station, supermarket, and harder kulm funicular.

The first room assigned to us was in the older part of the hotel and had a plumbing smell coming from the toilet. We were immediately transferred to a different room albeit a little smaller. There is a coffee machine but no kettle for making tea and the fridge isnt really doing what it should be doing.

Published on 30 Nov 2023

Shirley

young couple

8.0

Very good

we had a comfortable and enjoyable stay

Superb view from the balcony very close to Lake and railway station friendly staff nice breakfast being able to have breakfast outside in garden

it was expensive apparent poor communication of staff concerning prior special request: despite booking a superior room, we arrived to find we had been moved from our promised room the day before

Published on 09 Oct 2023

Languedoc

young couple

5.0

Passable

Overall a decent hotel, but not for the price. We paid over $600 usd for one night and expected much more. Id rate this

Close to train station, clean and comfortable beds.

When we arrived they could not locate our reservation. They eventually found it and offered us a welcome drink for the inconvenience, which was very nice. Thankfully they had rooms available or we may have had a problem. We had a nice size suite, with an kitchenette. While it was not expected, we assumed we could use it to cook dinner. We were not aware that we had to pay an additional 150 CHF to turn it on, until we bought food we could not cook and just threw it away. Breakfast was ok, nothing special.

Published on 08 Oct 2023

Soares

young couple

8.0

Very good

Absolutely amazing - food, bed, cleanliness and location!

Breakfast was fantastic and the rooms were very cozy. Only 3 min from the train station walking, which was an added bonus.

Check in was only at 4 which was pretty late, would have liked it to be at a normal time (1-2pm) but staff was accommodating.

Published on 07 Oct 2023

Yuen

with friends

4.0

Disappointing

Staff are very professional and nice! Room does not worth its price.

The location is great and very close to the station. All staffs I encountered were very friendly and nice.

I would like to rate high because of the service and staff. Unfortunately, the room was not great (actually it was quite badly equipped)

Published on 01 Oct 2023

Mark

young couple

10.0

Exceptional

Wonderful Swiss Experience

The whole experience was perfect. The staff so attentive, the room spacious and hotel so well situated for the station. It was a pleasure to stay and would highly recommend the hotel to anyone looking for that authentic Swiss experience. Thank you so much Mark & Leigh Australia

Published on 01 Oct 2023

Kelly

young couple

8.0

Very good

Nice hotel, easy to walk to shopping and train.

It was very close to the train station - an easy walk. The staff was friendly.

Our room wasnt ready until about 4:30. The breakfast buffet was set up for the tour groups. There were only a couple of tables that were for other guests. Breakfast felt rushed and uncomfortable.

Published on 21 Sep 2023

Baker

young couple

10.0

Exceptional

We stayed at 4 different Hotels in Switzerland, Carlton-Europe was the best.

Room was comfortable, service was exceptional, breakfast was perfect.

nothing

Published on 13 Sep 2023

Sarah

family with young children

9.0

Superb

Great location and breakfast!

They welcomed us with cold mint tea that was delicious and refreshing. The pool pond was fantastic as it was very hot the days we were there. The breakfast had lots of options and was all very good.

There is no air conditioning. Which wouldn't have been a problem except the days we happened to be there were the hottest of the year. Not the hotel's fault, of course. They did provide fans.

Published on 11 Sep 2023