See all hotels in Gatlinburg

Hotel

Best Western Plaza Inn

Chalet Village (7 kms from Sugarlands Distilling Company)

Ranked 15 out of 46 best hotels in pigeon forge

8.4
(2907 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

Top Facilities

parking

parking

wifi

See All Facilities

All Facilities for Best Western Plaza Inn

Category Facilities
Business facilities Fax/photocopying.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Family rooms.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Heating.
Food & Drink Vending machine (drinks), Vending machine (snacks).
Services Internet services, WiFi, Free WiFi.
Food & drink safety Physical distancing in dining areas.
Reception services 24-hour front desk.
Physical distancing Physical distancing rules followed.
General Free parking, Parking, Private parking.
Pool and wellness Hot tub/Jacuzzi.
Transport Accessible parking.

Guest Ratings For This Property

8.4
Based on 2907 Reviews
100% verified reviews

Comfort

8.6

Cleanliness

8.7

Value For Money

8.4

Facilities

8.5

Reviewers Mention About Best Western Plaza Inn

The Best Western Plaza Inn offers clean, spacious rooms with friendly and helpful staff. The breakfast is enjoyable and the location is convenient, with easy access to local attractions and a nearby (Read More)grocery store. The hotel caters well to guests with accessibility needs, offering wheelchair accessible rooms and a clean indoor pool. The customer service is exceptional, with staff going above and beyond to ensure a comfortable stay, including returning lost items. The hotel also impresses with reliable internet service and overall cleanliness. Highly recommended.

Guest Reviews

Graves
family with young children
4.0
Disappointing
Disappointing
We made the mistake of staying in the pool area. Very loud teenagers and adults after hours of the pool closer. We stayed on the third floor and every sound just radiated and echoed to our room, plus the horrible smell of chlorine radiated throughout the room.

Published on 04 Jan 2024

Cheyenne
family with young children
10.0
Exceptional
Close to DollyWood and the strip.
The bed was huge and comfortable. The room was nice for an overnight stay. The toiletries were a nice touch. They serve a nice hot breakfast bar with plenty of options to choose from both drinks and food.
The only bad thing that happened was waiting to check in. Me and one other woman had waited for almost 15 minutes before we were waited on.

Published on 03 Jan 2024

Claude
young couple
9.0
Superb
Our stay was very restful.
Did not use the breakfast service.
Our room was in the indoor pool area and the chloride smell was very strong

Published on 03 Jan 2024

Rodney
family with young children
8.0
Very good
Very good
It was a nice clean room. It was kept clean during our stay.
There were multiple large groups staying at the same time. Several of the groups were up way past 1:00am. I was a kid once so I wasn't going to complain, but things like that take it off the romantic list. Overall, it was a very good stay.

Published on 02 Jan 2024

Alyssa
family with young children
7.0
Good
Good
The location and how big the rooms was.
How small the hot tub was and how shallow the big pool is. The floors was gritty and nasty before I left I had black feet and that never happens to my feet.

Published on 02 Jan 2024

Wade
group
6.0
Pleasant
Disappointing breakfast
Gravy for biscuits was very good.
The biscuits were hard and cold

Published on 01 Jan 2024

Lori
young couple
2.0
Very poor
Very poor
Buses rolling in at 11pm honking horns. Staff didn't do anything about it. Had to walk outdoors to get the pool.

Published on 01 Jan 2024

Chris
young couple
6.0
Pleasant
Not a bad stay; but slightly over priced
The Breakfast was scrumptious
I dont think I got the same value as I paid for

Published on 01 Jan 2024

Delia
young couple
8.0
Very good
Id stay there again.
It was easy to check in and out. Very clean.
Thermostat seemed off in the room. It was very hot.

Published on 01 Jan 2024

Jessica
family with young children
10.0
Exceptional
My stay was relaxing and the room was very nice
The breakfast was very good The room was very clean! The location was convenient

Published on 30 Dec 2023

Best Western Plaza Inn is featured in

Other Recommended Stay Options

Twin Mountain Inn & Suites

9.3 (2733 reviews)

$ 116 onwards

Arbors at Island Landing Hotel & Suites

8.9 (2754 reviews)

$ 99 onwards

Ramada by Wyndham Pigeon Forge North

8.3 (3182 reviews)

$ 84 onwards

Econo Lodge Pigeon Forge Riverside

8.2 (3333 reviews)

$ 84 onwards

Country Inn & Suites by Radisson, Pigeon Forge South, TN

8.1 (3132 reviews)

$ 111 onwards

Colonial House Motel

7.8 (3221 reviews)

$ 87 onwards

View All Hotels In Gatlinburg

Other Stays Nearby Best Western Plaza Inn

Bear Nakid

9.9 (59 reviews)

$ 206 onwards

The Lodge at Camp Margaritaville

9.5 (2497 reviews)

$ 199 onwards

Do Not Disturb - Pigeon Forge Smoky Mountain Studio Cabin, Hot Tub, Fireplace

9.4 (63 reviews)

$ 168 onwards

Cozy Studio Log Cabin in the heart of Pigeon Forge. Hot Tub. Honeymoon! Sleeps 2

9.4 (34 reviews)

$ 130 onwards

Twin Mountain Inn & Suites

9.3 (2733 reviews)

$ 116 onwards

Residence Inn by Marriott Pigeon Forge

9.3 (51 reviews)

$ 189 onwards

Other 3-Star Hotels For You

Blue Mountain Mist Country Inn

9.6 (425 reviews)

$ 251 onwards

Twin Mountain Inn & Suites

9.3 (2733 reviews)

$ 116 onwards

Courtyard by Marriott Pigeon Forge

9.3 (537 reviews)

$ 179 onwards

The Inn On The River

9.1 (2194 reviews)

$ 167 onwards

Hilton Vacation Club Bent Creek Golf Village Gatlinburg

9.1 (204 reviews)

$ 107 onwards

The Lodges of the Great Smoky Mountains by Capital Vacations

9.1 (62 reviews)

Browse Hotel Collections in Gatlinburg

By Hotel Type

Motels In Gatlinburg

Best Hotels In Gatlinburg

Chalets In Gatlinburg

Resorts In Gatlinburg

Cheap Hotels In Gatlinburg

5 Star Hotels In Gatlinburg

Cabins In Gatlinburg

Hotels In Downtown Gatlinburg

Pet-Friendly Hotels In Gatlinburg

Lodges In Gatlinburg

Vacation Rentals In Gatlinburg

Hotels In Gatlinburg With Pool

Hotels In Gatlinburg With Jacuzzi

Hotels Near Downtown Gatlinburg

Hotels Near Ober Gatlinburg

₹99 Onwards