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Arbors at Island Landing Hotel & Suites

(10 kms from Sugarlands Distilling Company)
8.9
(2754 reviews)

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All Facilities for Arbors at Island Landing Hotel & Suites

Category Facilities
Activities Badminton equipment, Live music/performance, Golf course (within 3 km), Fishing, Hiking.
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks).
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area, Games room, Garden.
Food & drink safety Physical distancing in dining areas, Breakfast takeaway containers.
Reception services 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services Evening entertainment, Entertainment staff, Kids' outdoor play equipment, Indoor play area, Board games/puzzles.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool toys, Swimming pool, Outdoor pool, Kids' pool, Swimming Pool, Sun loungers or beach chairs, Fence around pool.
Transport Accessible parking, Street parking.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 2754 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.9

Facilities

8.9

Reviewers Mention About Arbors at Island Landing Hotel & Suites

The Arbors at Island Landing Hotel & Suites is praised for its cleanliness, comfortable rooms, and convenient location near The Island in Pigeon Forge. Guests appreciate the various amenities offered (Read More), such as river access, free breakfast, snacks, a campfire, and free laundry facilities. The staff is described as friendly and accommodating. Some minor complaints include the lack of blackout curtains and limited charging ports in the rooms. Overall, it is recommended as a great choice for a cozy and affordable stay in Pigeon Forge.

Guest Reviews

Connie
young couple
10.0
Exceptional
It was our 34 th Anniversary and a perfect trip.
I loved the jacuzzi and the fireplace. It was the nicest hotel we have stayed at. Will definitely be back. We also loved Bill singing at the fire pit.

Published on 02 Jan 2024

Elizabeth
family with young children
10.0
Exceptional
Exceptional
Great hotel. Everything from the rooms, location, breakfast, entertainment, and amenities was excellent, it was our 2nd stay and will not be our last when staying near the island and heart of pigeon forge.
Only minor thing was the location to get breakfast hard to walk across the traffic and even harder to find parking if we drive.

Published on 02 Jan 2024

Teresa
young couple
10.0
Exceptional
They were late getting room ready due to short of help . We understood but they still upgraded us at their suggestion to
Always so friendly and welcoming. Very clean
Nothing all was great

Published on 01 Jan 2024

Sterling
family with young children
9.0
Superb
We really enjoyed our stay at Arbors
Staff was excellent and immediately responsive to our needs Room was very clean and comfy Carpeted floor would be more pleasing but that is just my personal oreference
Keurig broken on arrival and dead batteries in TV remote and no USB plug for clock radio alarm and bathtub stopper plug broken...however once reported all these issues were fixed immediately by the super efficient and friendly staff.

Published on 30 Dec 2023

Kerri
solo traveller
10.0
Exceptional
Exceptional
Wonderful friendly clean place to stay.
Have no complaints. Everything was wonderful.

Published on 28 Dec 2023

Michael
family with young children
10.0
Exceptional
Great overall stay and have stayed there multiple times
Convenient to walk to the island. Clean rooms.

Published on 24 Dec 2023

Porter
young couple
9.0
Superb
I knew it would be a great stay when the staff got me and my husband a cake to celebrate our honeymoon. Everything was e
Loved the location and the staff! The room was nice and comfy. Loved the fireplace!
The bathtub was pretty slick and the microwave was making loud and kind of scary noises when heating up leftovers.

Published on 23 Dec 2023

Hix
young couple
10.0
Exceptional
Wonderful as always
Love the location

Published on 22 Dec 2023

Stacey
family with young children
10.0
Exceptional
Very clean and staff was great!!
Good location
Every was good

Published on 22 Dec 2023

Christine
family with young children
10.0
Exceptional
Great clean place to stay
The rooms were very clean. Staff was friendly.
The room was great overall but I would have preferred a eating table instead of a sitting chair.

Published on 21 Dec 2023

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