Best Western Melbourne City, Melbourne, Australia | Photos, Reviews & Deals @Holidify

About Best Western Melbourne City

Best Western Melbourne City, located on Spencer St, offers excellent service and a convenient location. The rooms are clean and well-maintained and are a great value for money. The AC works well, and the Wi-Fi is reliable. The staff is friendly and accommodating, ensuring a pleasant stay for guests. The hotel is centrally located, making it easy to access public transport and explore Melbourne's famous landmarks. Overall, Best Western Melbourne City is highly recommended for its service, location, and value.

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Location & Nearby Places

Flinders Street (1.0 Km from city center)

16 Spencer Street

15 Nearby Attractions

Sea Life Aquarium

0.3 km

Eureka Tower

0.8 km

Flinders Lane

0.9 km

Starward Distillery

0.9 km

Street Art at Centre Place

1.0 km

Dandenong Ranges

1.0 km

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All Facilities for Best Western Melbourne City

Category	Facilities
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar, Outdoor furniture, Restaurant.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace.
Reception services	Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Pets allowed, Parking, WiFi available in all areas.
Transport	Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.6

Based on 3772 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.1

Value For Money

8.0

Facilities

7.5

Guest Reviews

Annet

family with young children

8.0

Very good

Perfect for a short stay in the city!

Location was so great really easy to get to and get back to on free trams. Beds were super comfortable and it was really nice sharing with our teenage son that his bed was separate to ours by a dividing wall.

Room had no hooks or storage or hanging space to put stuff. Bathroom was TINY.

Published on 02 Jan 2024

Susan

solo traveller

7.0

Good

Comfortable room despite being described as shoebox Quiet, although by lift which wasn't working when I was there so could be noisier Staff helpful when I checked in at 1.30am Close to tram lines and train station

Window opened to inner courtyard making room very very dark, needed light on at all times Rooftop terrace was not open, part of the reason I booked so was disappointed this wasn't on website, booking info

Published on 02 Jan 2024

Ndomupeishe

solo traveller

10.0

Exceptional

Fantastic

Staff

Published on 02 Jan 2024

Tanya

family with young children

8.0

Very good

Suited our brief 1 night stay

Close to Sth Cross Station like we needed. Free wifi. Friendly staff

Our room had a bad odour

Published on 02 Jan 2024

Mickitja

young couple

8.0

Very good

The stay was good, but couldve been great if the room was cleaner and the guest elevator was working.

Great location and having the pizza restaurant available for dinner and fresh coffee in the morning available downstairs was great

The room was below expectations in regards to cleanliness, the floor/carpet was quite dirty

Published on 01 Jan 2024

Theo

family with young children

8.0

Very good

Very comfy friendly staff

Great location comfy beds

Pillows way too soft.

Published on 01 Jan 2024

Lil

young couple

6.0

Pleasant

Close to city and train station

Room was very very small. Shower not suitable size at all. No signage on levels. Need extra towel.

Published on 01 Jan 2024

Leah

solo traveller

9.0

Superb

Staff location clean comfortable great price

Air conditioner couldn't be turned down without turning off needed it to made warmer

Published on 01 Jan 2024

Daniel

young couple

8.0

Very good

Great location in CBD

The tap has to be carefully used or it sprays water everywhere.

Published on 31 Dec 2023

Jan

solo traveller

3.0

Poor

My stay was pretty ordinary.

staff were friendly and helpful

urine stains on doona; door handle to courtyard broken & I was locked out for half an hour shouting for help, food from restaurant not good and overpriced, shower ran hot & cold, generally unclean.

Published on 31 Dec 2023