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Hotel

Austin Marriott Downtown

Downtown Austin (0 kms from Congress Avenue Bridge (Bat Bridge))

Ranked 10 out of 35 luxury hotels in austin

8.5
(304 reviews)

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All Facilities for Austin Marriott Downtown

Category Facilities
Activities Happy hour, Bike tours.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Soundproof rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning, Rooftop pool, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Sun terrace.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Parking.
Entertainment and family services Evening entertainment.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fitness.
Transport Accessible parking, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.5
Based on 304 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

8.9

Value For Money

7.9

Facilities

8.9

Reviewers Mention About Austin Marriott Downtown

The Austin Marriott Downtown receives positive reviews for its beautiful facility, clean and spacious rooms, and helpful staff. The catering for meetings is praised for its delicious food. The locati (Read More)on downtown is conveniently close to restaurants and shops. Several staff members, including Ethan and Carlos, are commended for their excellent customer service. Some guests note that the rooms are small and the beds are hard, but overall, the hotel is highly recommended for its great staff, location, and amenities.

Guest Reviews

Fernanda
family with young children
10.0
Exceptional
Excellent!
It was good, but everything had a little extra of grease
cheaper parking

Published on 03 Jan 2024

Tina
review category business travellers
8.0
Very good
Overall good
I liked the property. Nice, clean everything was good
We were coming for a convention. Three women traveling together and of course too much luggage. When we got to the Marriott several conference goers were arriving, we were half in the street half on the property when valet stopped us and had us get out there and take our luggage. I assume this was done to keep the flow down but we were trying to drag our luggage without any assistance to the entry of the hotel. Finally we checked in, drug our many bags to the elevator where we saw a bell hop coming down with an empty cart and asked for his assistance, he of course assisted and was very polite and professional. We did not have time to gather small stuff or jackets out of the vehicle and for the rest of time I had several items I would have appreciated having out of the vehicle. It was busy and most likely the hotel was under staffed but this truly caused me to be irritated throughout my stay due to the fact I would want/need something and remember that I left it in the car and it was not worth the hassle to try to retrieve something that was not necessarily needed but wanted. I did ask to have my jacket brought out of the car and that was done in a prompt manner.

Published on 19 Dec 2023

Manish
review category business travellers
10.0
Exceptional
Exceptional
I really appreciate the hospitality by Ishan who was at the front desk. Excellent attitude and customer service. He was my first interaction at the hotel and he set the tone right to make my stay very pleasant.

Published on 16 Dec 2023

Sergio
family with young children
10.0
Exceptional
Exceptional
Location was key

Published on 06 Nov 2023

Debra
family with young children
9.0
Superb
Fun
Great Location. Beautiful Outdoor Bar and View
I Feel Overpriced For One Night

Published on 21 Sep 2023

Linda
review category business travellers
9.0
Superb
Superb
I was frustrated when my lunch took too long to get. The staff was fantastic. Jumped into action and solved the problem. I was impressed with how well the staff was trained. Will come again.

Published on 18 Sep 2023

Esmir
young couple
10.0
Exceptional
Exceptional
Love this place its near everything.

Published on 10 Sep 2023

Anonymous
young couple
10.0
Exceptional
Great
Everything
Nothing

Published on 05 Sep 2023

Stephen
family with young children
10.0
Exceptional
Definitely will be booking again I loved it
I loved how clean the room was & and the beds were so comfortable & pillows , my daughter wants to go back again she loved it she didn't want to leave
No complaints

Published on 04 Sep 2023

David
young couple
10.0
Exceptional
Above and beyond
Deff the Pool and amazing staff

Published on 29 Aug 2023

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