21c Museum Hotel Cincinnati, Cincinnati | Photos, Reviews & Deals @Holidify

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All Facilities for 21c Museum Hotel Cincinnati

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Parking.
Pool and wellness	Spa facilities, Massage, Spa and wellness centre, Fitness centre, Fitness.
Transport	Bicycle rental.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.5

Based on 484 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

7.8

Facilities

8.6

Reviewers Mention About 21c Museum Hotel Cincinnati

The 21c Museum Hotel Cincinnati receives positive reviews for its kind and thoughtful staff, clean and beautiful rooms, and the impressive art collection. Guests appreciate the option to visit the ar (Read More)t exhibits 24/7 and the opportunity to explore the hotel's multiple levels filled with artwork. Some minor glitches were encountered, but overall, it was a great experience. Guests express a desire to return and recommend the hotel to others. The combination of a hotel and art gallery makes for a unique and enjoyable stay.

Guest Reviews

Mingjin

young couple

6.0

Pleasant

Location is fine.

Staff was aloof and not helpful. They pretended that they did not see you when you literally stood at the front desk in front of them. Didn't provide final receipt. The room was not clean enough.

Published on 02 Jan 2024

Latasha

young couple

10.0

Exceptional

Very relaxing, perfect location, rooms and restaurant were a great addition!

All the art was beautiful Great location. We had to wait a bit because the computers were down so they couldnt check us in. But they gave us a couple drink coupons and we just sat at the bar until they could

Nothing

Published on 01 Jan 2024

Betsy

young couple

8.0

Very good

Great way to experience downtown Cincy!

Loved the Metropole Restaurant, the art and the comfy bed.

I long to have two comfy chairs. I hate sitting on the bed for reading or tv.

Published on 28 Dec 2023

Christopher

young couple

10.0

Exceptional

Friendly staff from checkin to checkout. Art Location

No fridge in room

Published on 27 Dec 2023

Joe

young couple

7.0

Good

Perfectly located hotel and comfortable beds, a good bar and lovely art museum.

There is a nice bar and an art gallery downstairs. It is very conveniently located as we walked to the Steelers game, dinner at Boca and Fountain Square easily.

Pulling up at night, it was not well marked and I drove past it. Valet was available but we parked around the corner in a lot. I wasn't sure where to go when I walked in.

Published on 24 Dec 2023

Natosha

family with young children

7.0

Good

In town for Men Of Honor Gala

Location, front desk staff & art throughout.

Extend hours on Saturday for the free tasting of bourbon to go along with your museum tour. From the website it stated that it was open until. It did not have an end time. We returned to the hotel around 11:05/11:15 and they had already stopped serving so we did not get to use any of our vouchers. Very disappointed. When I got off the elevator to go to the room, the first thing that I observed were the long black streak marks on the white walls. When we made another left to get to the room, there were more streak marks on that wall as well. Not sure when the last time they have been cleaned or painted. Once in the room, it reeked of smoke and the lamp next to the bed was broken. How the cleaning staff could miss that and not bring it to management attention and have it replaced is beyond me. We immediately went back downstairs, explained the situation to the front staff. They apologized and immediately switched our rooms which I appreciated. The location was great. Very close to the venue where we attended the Men Of Honor Gala. For the price I paid, which was a gift to my brother and his wife. Im sorry to say that the Hyatt Regency, where we also had rooms was cheaper and the rooms were just as good as 21C. My brother did not complain about the bed, so Im assuming it was comfortable. If in Cincinnati again, I would definitely return to the hotel, just to view and take a stroll through the museum. I dont believe I would stay there.

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Published on 21 Dec 2023