Wondermania Holidays
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Travel agency in Ghaziabad
Joined Holidify in November, 2025
341 users connected by Holidify
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About Wondermania Holidays
At WonderMania, we believe travel is more than just visiting new places. it’s about creating stories you’ll cherish forever. Whether you’re looking for a luxury escape, a thrilling adventure, or a cultural deep dive, our curated trips are designed to give you the perfect blend of comfort, excitement, and discovery.
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Reviews
2 days ago on
Trip to Dalhousie, Himachal Pradesh, India
False Commitments – Very Bad Experience
I booked this trip by mistake, and it turned out to be a very disappointing experience with this travel group.
I coordinated with Mukul, who promised a good 3-star hotel, but the hotel provided was not even worth 1 star. When I complained, I was asked to pay extra money for a better hotel.
After receiving the payment, there were no proper follow-ups, (Read More)no response to my calls, and very poor customer service. I was also asked to pay additional charges directly at the hotel.
Out of the places mentioned in my itinerary, 6 places were not covered at all. Moreover, the itinerary shared with me was different from the one given to the driver. Because of this, the driver refused to take us to several locations.
When I requested the driver to take us to the McLeod Ganj market, he refused. Eventually, I had to spend an extra ₹500 on an auto-rickshaw just to visit the market myself.
Overall, the management is extremely poor, the planning is unprofessional, and the commitments made before booking were not fulfilled. I would never recommend this travel group to anyone.
This is my genuine feedback based on my personal experience.
Wondermania Holidays replied19 Jul, 2026
Dear Sir,
I did not make any changes to your itinerary during the trip. After your travel, I had already shared all the hotel details with you, including the hotel links and photos. You had e (Read More)nough time to check the location, distance, and reviews online. I suggested these hotels according to your budget.
You had already negotiated the package price by ₹2,000. I provided you with a 4 Nights / 5 Days package for ₹25,800 for 2 adults, including everything except lunch. Also, this was not the first time I booked these hotels. I have already accommodated many guests at these properties, and based on their positive feedback and experience, I recommended them to you.
Regarding the sightseeing, on the second-last day you reached Bir around 5:00 PM because you were still sightseeing in Dharamshala. That was based on your own schedule, so there was nothing I could have done to change that.
I genuinely tried my best to provide you with the best possible service within your budget. However, I feel that some issues were made more complicated than they actually were, and based on that, you posted a negative review.
You also mentioned ₹500, but if I had strictly followed our Terms and policy, you would have had to pay an additional ₹4,000–₹5,000. As clearly mentioned in our policy, after 5:00 PM, the vehicle is chargeable at ₹300 per hour. You are welcome to check the policy again.
Thank you for your feedback.
I did not make any changes to your itinerary during the trip. After your travel, I had already shared all the hotel details with you, including the hotel links and photos. You had e (Read More)nough time to check the location, distance, and reviews online. I suggested these hotels according to your budget.
You had already negotiated the package price by ₹2,000. I provided you with a 4 Nights / 5 Days package for ₹25,800 for 2 adults, including everything except lunch. Also, this was not the first time I booked these hotels. I have already accommodated many guests at these properties, and based on their positive feedback and experience, I recommended them to you.
Regarding the sightseeing, on the second-last day you reached Bir around 5:00 PM because you were still sightseeing in Dharamshala. That was based on your own schedule, so there was nothing I could have done to change that.
I genuinely tried my best to provide you with the best possible service within your budget. However, I feel that some issues were made more complicated than they actually were, and based on that, you posted a negative review.
You also mentioned ₹500, but if I had strictly followed our Terms and policy, you would have had to pay an additional ₹4,000–₹5,000. As clearly mentioned in our policy, after 5:00 PM, the vehicle is chargeable at ₹300 per hour. You are welcome to check the policy again.
Thank you for your feedback.
2 weeks ago on
Trip to Mussoorie, Dehradun, Uttarakhand, India
Driver was good, and hotels at Dehradun and mussoorie was also very good with caring staff and good food.
Hotel at Dhanaulti was not upto the mark neither their staff or food.
Wondermania Holidays replied03 Jul, 2026
Thanks for your feedback will take care for next time 🙏
3 weeks ago on
Trip to Mussoorie
Excellent trip organised by Mr Himanshu
Good trip organised by Mr Himanshu. He continuously in our touch and asking any sort of difficulties. Cab was excellent and driver was expert and knowledgeable of routes. Hotels were good. This was a trip for my daughter and she is happy so I am. Thank you Mr Himanshu and wondermania holidays.
Wondermania Holidays replied30 Jun, 2026
Thank you for your feedback.
3 weeks ago on
Trip to Rishikesh, Mussoorie, Uttarakhand, India
Well managed,coordination was well taken care off. It was good that we didnt have to ask for places, tour itinerary was well made, your company is doing good job continue.
Food could have been better at some places breakfast was nice dinner could have been better, you can also connect to some auto driver for city for convenince
Wondermania Holidays replied03 Jul, 2026
Thanks for your feedback will take care for next time
a month ago on
Trip to Dalhousie, Shimla, Amritsar, Manali, Dharamsala, Himachal Pradesh, India, Punjab
Hotels are good, but very poor management no one pick up call interms of any urgency, Also proprietor , we require non-vegetarian facility but provide veg property. We had to pay extra amount on package amount. If we want to talk any issues on urgent basis no one picking up call.
Money is not ultimate, they committed to adjust our loss in next property. But when times come to pay in next property no one will pick up phone call.
Wondermania Holidays replied09 Jun, 2026
Dear Sir,
Thank you for sharing your feedback. We truly value every review as it helps us improve our services.
We would like to clarify a few points regarding your concerns. During (Read More)your trip, there were indeed some issues related to the Cab and sightseeing arrangements. However, as soon as the matter was brought to our attention, our team remained in constant coordination with you and the Transporter partners to resolve the situation, and the issues were addressed during the course of the trip.
Regarding the non-vegetarian meal facility, the booked property primarily operated with vegetarian dining arrangements. To arrange additional meal preferences and services, the hotel charged extra costs, which were beyond the inclusions of the package.
We would also like to clarify the concern about adjustment of the additional amount in the next hotel. During our very first conversation regarding this issue, I clearly informed you that you had already received the package at the lowest possible price after extensive negotiations during the booking process. Due to the limited margin available on the package, it was not possible for us to absorb the additional cost, and I informed you that the extra charges would need to be paid directly.
Later, when you discussed the matter with my colleague and senior team members, they assured you that they would review the situation and check whether any adjustment could be made. However, no commitment was made that the additional amount would definitely be borne by us. Unfortunately, it appears there was a misunderstanding, and it was assumed that the amount would be adjusted automatically.
As for communication, we sincerely apologize if there were instances where calls could not be answered immediately. However, our team continuously worked to support and assist throughout your journey whenever issues were reported.
We are grateful that you appreciated the hotels provided during the trip. Your feedback is important to us, and we will continue working on improving our communication and service standards to ensure an even better experience for our future travelers.
Thank you once again for choosing us. We hope to have the opportunity to serve you better in the future.
Best Regards,
Wonder Mania Holidays
Thank you for sharing your feedback. We truly value every review as it helps us improve our services.
We would like to clarify a few points regarding your concerns. During (Read More)your trip, there were indeed some issues related to the Cab and sightseeing arrangements. However, as soon as the matter was brought to our attention, our team remained in constant coordination with you and the Transporter partners to resolve the situation, and the issues were addressed during the course of the trip.
Regarding the non-vegetarian meal facility, the booked property primarily operated with vegetarian dining arrangements. To arrange additional meal preferences and services, the hotel charged extra costs, which were beyond the inclusions of the package.
We would also like to clarify the concern about adjustment of the additional amount in the next hotel. During our very first conversation regarding this issue, I clearly informed you that you had already received the package at the lowest possible price after extensive negotiations during the booking process. Due to the limited margin available on the package, it was not possible for us to absorb the additional cost, and I informed you that the extra charges would need to be paid directly.
Later, when you discussed the matter with my colleague and senior team members, they assured you that they would review the situation and check whether any adjustment could be made. However, no commitment was made that the additional amount would definitely be borne by us. Unfortunately, it appears there was a misunderstanding, and it was assumed that the amount would be adjusted automatically.
As for communication, we sincerely apologize if there were instances where calls could not be answered immediately. However, our team continuously worked to support and assist throughout your journey whenever issues were reported.
We are grateful that you appreciated the hotels provided during the trip. Your feedback is important to us, and we will continue working on improving our communication and service standards to ensure an even better experience for our future travelers.
Thank you once again for choosing us. We hope to have the opportunity to serve you better in the future.
Best Regards,
Wonder Mania Holidays
3 months ago on
Trip to Rishikesh
I liked nothing. Nothing everything was improper planned
Transport, no proper itinerary
Wondermania Holidays replied12 Apr, 2026
Thank you very much for your review. The trip plan prepared by our team was designed carefully according to your requirements, and the itinerary provided covered all the agreed sightseeing and service (Read More)s. Overall, we believe the trip experience was good from both our perspective and yours. The concern raised is related to transportation; however, we would like to clarify that as per transport policies, consuming alcohol and creating a mess inside the vehicle is strictly not allowed. Despite repeated requests from the driver, these rules were not followed, which led to an unpleasant situation. In states like Uttarakhand, such activities inside a vehicle can also create legal issues for the driver and transporter. Alcohol consumption is permitted only at hotels or private spaces, not inside the transport vehicle—especially during family trips with children. Therefore, we stand by the transporter and our company policies, as all services and the itinerary were properly provided from our side.
For future trips, we kindly request you to please keep these guidelines in mind, as behavior during the journey can affect the overall experience for everyone involved. We believe you are a well-educated person and will understand the importance of respecting these rules. Thank you so much for choosing us.
For future trips, we kindly request you to please keep these guidelines in mind, as behavior during the journey can affect the overall experience for everyone involved. We believe you are a well-educated person and will understand the importance of respecting these rules. Thank you so much for choosing us.
5 months ago on
Trip to Harsil
The only good thing in the trip was view and the stay.
The organizer from wondermania was very unprofessional the itinerary given to us and given to the driver was different due to which driver stopped 3 times in our return journey first time in the afternoon where he refused to go to our final location mussoorie and refused to pick up our remaining 4 members from the camp and asked us to call them to chamba 15km away from our camp. Then he took us to (Read More) mussoorie after a lot of argument then while coming back to Delhi he stopped the bus twice asking for money extra money ki I did overtime so I will get this much amount for which he does not even mention his driver's policy but the limit exceeded when he stopped the bus at 4 in the morning near dasna and called his friend to ask for the extra money we had 12 females with us in the bus and we already told him that will clear ll charges once we reach out location but he said that first clear the payment and then I will take you to the destination that's when we called police and they took the matter into their hands
Wondermania Holidays replied06 Feb, 2026
Thank you for sharing your feedback regarding your recent trip. We truly regret the inconvenience and discomfort you experienced during your journey. Guest safety and smooth travel arrangements are ex (Read More)tremely important to us, and we take such concerns very seriously.
After discussing the matter with the driver, we understand that he was requesting overtime charges, which according to him were not settled during the trip. When his fuel was close to exhaustion, he requested ₹2,000 to continue the journey. As per the transport terms and conditions mentioned in the package, certain additional charges such as overtime may apply in specific situations. We kindly request you to review the terms for clarification.
However, regardless of the circumstances, we sincerely apologize for the inconvenience caused, especially considering the late-night situation and the safety concerns you mentioned. This is not the kind of experience we want our guests to have, and we will be reviewing this matter internally with the transport provider to ensure better coordination and communication in the future.
If any guest feels there is an issue related to the vehicle or driver during the trip, they may also directly contact our transport support at +91 93197 69782 for immediate assistance.
Your feedback is valuable and helps us improve our services. We hope to get another opportunity in the future to provide you with a much smoother travel experience.
Team Wondermania Holidays
After discussing the matter with the driver, we understand that he was requesting overtime charges, which according to him were not settled during the trip. When his fuel was close to exhaustion, he requested ₹2,000 to continue the journey. As per the transport terms and conditions mentioned in the package, certain additional charges such as overtime may apply in specific situations. We kindly request you to review the terms for clarification.
However, regardless of the circumstances, we sincerely apologize for the inconvenience caused, especially considering the late-night situation and the safety concerns you mentioned. This is not the kind of experience we want our guests to have, and we will be reviewing this matter internally with the transport provider to ensure better coordination and communication in the future.
If any guest feels there is an issue related to the vehicle or driver during the trip, they may also directly contact our transport support at +91 93197 69782 for immediate assistance.
Your feedback is valuable and helps us improve our services. We hope to get another opportunity in the future to provide you with a much smoother travel experience.
Team Wondermania Holidays
5 months ago on
Trip to Mussoorie, Haridwar, Rishikesh, Uttarakhand
Wondermania Holidays replied03 Jul, 2026
Thanks for your Feedback
Address
House No 362 A, Gali no 6, Om Sai Enclave Chipayana Buzurg, Ghaziabad, 201009, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour,
