Superfox Roam
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Travel agency in Jaipur
Joined Holidify in November, 2025
797 users connected by Holidify
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About Superfox Roam
Superfox Roam is a Jaipur-based travel company offering customized domestic and international tour packages. With 6+ years of experience, the company focuses on safe, flexible, and well-planned travel experiences. They provide adventure tours, family vacations, honeymoon packages, and guided trips with 24/7 customer support. Known for reliable service, competitive pricing, and smooth trip coordination, Superfox Roam has earned high ratings and strong customer trust.
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Instagram@superfox_roam
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Reviews
a week ago on
Trip to Ladakh
Meticulously planned the trip. All stays are well reachable and nice locations. Continuous on ground support of Trip planner Bhomi jain made trip very convenient. Best part is the Driver Nawang Dorjey he is an excellent driver and made us feel like home in ladakh
All things are great just on day one we had to wait for 3hrs to check in in the hotel
2 weeks ago on
Trip to Gangtok
A pleasant stay hotel and safe journey in the whole trip.
a month ago on
Trip to Shillong, Cherrapunjee, Dawki, Guwahati, Meghalaya
Booking my family's 7-day, 6-night Meghalaya-Guwahati tour with Superfox Roam was a fantastic experience. A special shoutout goes to Mr. Ashish Jain, who acted as my personal travel guide and 24/7 customer support rolled into one.
When one goes on a tour, it is normal for a few things to not perfectly match one's expectations—not because the company did anything wrong intentionally, but simply be (Read More)cause travel is unpredictable. What matters is how those moments are handled. The way Mr. Jain managed these situations and the tremendous gestures he made to ensure our trip stayed on track were truly exceptional.
Superfox Roam operates in the perfect "semi-online" sweet spot. One gets the ease and convenience of an online booking platform, but with the dedicated, personalized backing of a traditional agent.
If one books through the massive travel apps, the drill is familiar: long wait times on customer care calls, explaining the problem to a different executive or manager every single time, and waiting hours for a resolution. Often, one doesn't even bother reporting small issues because the customer support system is too time-consuming.
My experience with Superfox was completely different. There was a 1-to-1 personal relationship and instant resolutions. I approached Mr. Jain almost daily with very minor problems (which honestly could have been ignored), and he addressed every single one immediately. He even provided daily tailor-made plans, adding so much value to this kind of semi-online service.
As a constructive suggestion to further elevate their already excellent service, it would be highly beneficial for the team to personally visit hotel properties before booking them for clients. This firsthand experience would allow them to accurately discuss the real condition, location, food quality, and true star ratings (which would be wonderful to include in the official quotation). Since many hotels self-certify as 3-star but fall short of that standard, this extra step would ensure perfect alignment with client expectations and prevent any future mismatches.
In my personal opinion, despite the popularity of online apps, one must try booking a tour with Superfox Roam. The on-the-spot support makes all the difference!
Superfox Roam replied02 Jul, 2026
Thank you so much for your thoughtful and detailed review. It truly means a lot to the entire Superfox Roam team.
We're delighted to know that your 7-day, 6-night Meghalaya–Guwahati trip was a mem (Read More)orable experience and that Mr. Ashish Jain was able to provide the personalized support and guidance you needed throughout your journey. We strongly believe that travel is not always predictable, but delivering prompt solutions and ensuring our guests enjoy a hassle-free vacation is our highest priority. Your appreciation of our personalized "semi-online" approach is especially rewarding, as this is exactly the experience we strive to create for every traveler.
We also sincerely appreciate your valuable suggestion regarding hotel inspections. Your feedback about personally evaluating hotel properties and providing more transparent information on location, food quality, actual amenities, and realistic star ratings is well taken. We are continuously working to strengthen our quality standards, and your recommendation will certainly be shared with our product and operations teams for consideration.
It was our absolute pleasure to be a part of your family's journey, and we are grateful for the trust you placed in Superfox Roam. Thank you once again for recommending us to fellow travelers.
We look forward to planning many more memorable holidays for you and your loved ones in the future. Safe travels, and see you again soon!
Warm regards,
Team Superfox Roam
We're delighted to know that your 7-day, 6-night Meghalaya–Guwahati trip was a mem (Read More)orable experience and that Mr. Ashish Jain was able to provide the personalized support and guidance you needed throughout your journey. We strongly believe that travel is not always predictable, but delivering prompt solutions and ensuring our guests enjoy a hassle-free vacation is our highest priority. Your appreciation of our personalized "semi-online" approach is especially rewarding, as this is exactly the experience we strive to create for every traveler.
We also sincerely appreciate your valuable suggestion regarding hotel inspections. Your feedback about personally evaluating hotel properties and providing more transparent information on location, food quality, actual amenities, and realistic star ratings is well taken. We are continuously working to strengthen our quality standards, and your recommendation will certainly be shared with our product and operations teams for consideration.
It was our absolute pleasure to be a part of your family's journey, and we are grateful for the trust you placed in Superfox Roam. Thank you once again for recommending us to fellow travelers.
We look forward to planning many more memorable holidays for you and your loved ones in the future. Safe travels, and see you again soon!
Warm regards,
Team Superfox Roam
2 months ago on
Trip to Meghalaya
Adhish and rahul both are very unprofessional. Very bad and rude behaviour. Never gonna book again and never recommend to anyone.
Stay with no staff. When request to to manage. The concerned agent ashish and rahul both came on con-call and misbehaved and said its not our job to put your luggage from room to the hotel reception. And if no staff available in hotel, It's not our problem. For whole night there wasno staff to manage and the guest are all on their own. No safety.
Superfox Roam replied02 Jul, 2026
Dear Ma'am,
Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not meet your expectations.
At Superfox Roam, we strive to provi (Read More)de courteous assistance and a seamless travel experience for every guest. We regret that you felt dissatisfied with the interaction and the situation at the hotel. Please note that while hotel staffing and on-property operations are managed by the hotel, we always make every effort to coordinate with our partners and assist our guests whenever possible.
We have taken your concerns regarding the communication with our team seriously and will review the matter internally to ensure our service standards are consistently maintained. We value every guest's feedback, as it helps us improve.
We appreciate you bringing these concerns to our attention and hope you will give us an opportunity to serve you better in the future.
Regards,
Team Superfox Roam
Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not meet your expectations.
At Superfox Roam, we strive to provi (Read More)de courteous assistance and a seamless travel experience for every guest. We regret that you felt dissatisfied with the interaction and the situation at the hotel. Please note that while hotel staffing and on-property operations are managed by the hotel, we always make every effort to coordinate with our partners and assist our guests whenever possible.
We have taken your concerns regarding the communication with our team seriously and will review the matter internally to ensure our service standards are consistently maintained. We value every guest's feedback, as it helps us improve.
We appreciate you bringing these concerns to our attention and hope you will give us an opportunity to serve you better in the future.
Regards,
Team Superfox Roam
2 months ago on
Trip to Ladakh, Leh, Nubra Valley, India
2 months ago on
Trip to Meghalaya
2 months ago on
Trip to Sikkim
Worst Management, didn't even inform us in advance about the day plan. No coordination between the team, everyone blaming the other. Argued when asked for discount for not managing properly.
Superfox Roam replied02 Jul, 2026
Dear Ma'am,
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations.
We understand how important clear communication and proper coordinatio (Read More)n are during a holiday, and we're sorry that you felt there were gaps in planning and service. Your comments regarding the day-wise itinerary, team coordination, and your experience during the discussion about the discount have been noted and will be reviewed internally to help us improve our processes.
While we always strive to resolve concerns fairly and transparently, we also recognize that every guest's experience matters. Feedback like yours helps us identify areas where we can do better.
We appreciate you bringing these concerns to our attention and hope we will have the opportunity to provide you with a much better travel experience in the future.
Regards,
Team Superfox Roam
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations.
We understand how important clear communication and proper coordinatio (Read More)n are during a holiday, and we're sorry that you felt there were gaps in planning and service. Your comments regarding the day-wise itinerary, team coordination, and your experience during the discussion about the discount have been noted and will be reviewed internally to help us improve our processes.
While we always strive to resolve concerns fairly and transparently, we also recognize that every guest's experience matters. Feedback like yours helps us identify areas where we can do better.
We appreciate you bringing these concerns to our attention and hope we will have the opportunity to provide you with a much better travel experience in the future.
Regards,
Team Superfox Roam
2 months ago on
Trip to Leh, Nubra Valley, Ladakh, India
Well managed and safe adventure.
Time management
Address
247 brij vihar mahal road, Jaipur, 302017, India
Destinations Covered
Maldives Thailand Andaman and Nicobar Islands Gujarat Meghalaya Rajasthan Sikkim Uttarakhand Bali Dubai Nepal Ladakh Kerala West BengalServices Offered
Flights, Hotels, Car Rental, Cruise, Sightseeing Tour, Travel Insurance, Visa
Superfox Roam is listed in
- Maldives Travel Agents
- Thailand Travel Agents
- Andaman and Nicobar Islands Travel Agents
- Gujarat Travel Agents
- Meghalaya Travel Agents
- Rajasthan Travel Agents
- Sikkim Travel Agents
- Uttarakhand Travel Agents
- Bali Travel Agents
- Dubai Travel Agents
- Nepal Travel Agents
- Ladakh Travel Agents
- Kerala Travel Agents
- West Bengal Travel Agents
