Kerala trip (munnar, Thekkady and Allepy)
Trip to Alappuzha (Alleppey), Munnar, Thekkady
1
/5
(Written on 09 Feb, 2023)
The Entire kerala trip on D:-25/01/23 to 28/01/23 was not good, but few feedbacks about fly india holidays agent.
1) The vehicle(sedan) Marathi Dzire which was given was good.
2) The time maintained (Read More) by driver was not proper. Looks like driver will drive as per Hotel manager said timings not as per check in time.
3)the journey in the car was more what we saw the places, the driver's negligence.
4)The house boat was not good but it didn't went as per the plan at all. It's completely utter waste. Instead we can book our own boat enjoy.
5)In munnar we did not satisfied as a 4 star hotel, the food was not at all good.
6)In each place the driver will drop us for safari for site seeing, where we have to pay 4to5k again from our pocket.
I feel better to avoid fly India trip packages for kerala trip.
Fly India Holiday replied
(12 Feb, 2023)
Dear Mr. Babu,
Thank you for sharing your Kerala trip Experience with us. Here we want to clarify some details:-
1. thank you for appreciating the cab quality.
2.First you mentioned about the driver time management, so driver was available as per your updated time. and we are also connected with you every single day during your trip & continuously approaching you about your hotel & taxi service. but you did not update us regarding this even till the last day of your trip.
3. All the distance between the places we already updated you before confirming the tour also all details about the distance is mentioned in your itinerary.
.4. we apologies sir regarding your houseboat concern but that was a technical problem & we offered you the alternate option within 20-30 Minutes & you choose to wait for houseboat. as result was its reduce the time of cruise in houseboat.
5. In munnar we have not offered you 4 star as you chosen to go with 3 star package, we don't understand that why are you writing for 4 star property.
6. Any activity like safari, boating etc, is not added in our plan, we already updated you this all details by word & writing in package.
so we request you to make it correct as a Responsible person to share the exact details. if you want to recheck your package details, you can connect with us or check your email properly. but don't make fake allegation.
