Absolutely horrendous experience. This travel agency completely ruined what was supposed to be our Christmas 2025 Kerala trip. If you value your time, money, or peace of mind—stay far away.
To begin with, the itinerary was blatantly misleading. The agent confidently mentioned travel times like “1 hour drive” which in reality turned into 3–4 hour journeys, and routes claimed to be “4 hours” ende (Read More)d up taking a shocking 7 hours. This poor planning completely drained our energy and wasted entire days of our vacation. Either the agent had no clue or deliberately lied—both are unacceptable.
There was zero guidance on authentic local cuisine. Kerala is known for its incredible food, yet we were never guided to genuine local eateries. Instead, the driver repeatedly took us to specific restaurants and shops where he clearly had cuts or free food arrangements. The focus was always on his benefit, never ours.
The driver was extremely unprofessional and manipulative. He openly pushed activities like the elephant ride because he had commissions there and forced us to go even when we were visibly tired and uninterested. Saying “no” simply didn’t matter.
The vehicle condition was poor, uncomfortable, and nothing like what was promised. But the biggest scam was the houseboat. It was small, extremely congested, smelly, uncomfortable, and honestly felt suffocating. It looked nothing like the pictures shared during the deal. This was pure misrepresentation and false marketing.
Things reached an unbelievable low on the final day. While we were already late for our flight, the driver threatened to abandon us midway unless we immediately paid him ₹500 that he claimed was pending. Being held hostage right before reaching the airport is not just unprofessional—it’s unacceptable and frightening.
Despite booking the driver and vehicle for all 5 days, he never stayed back after dropping us from one resort at checkout to pick us up at the next resort during check-in. As a result, the vehicle was used only for destination-to-destination travel, with no sightseeing, no evening roaming, no flexibility at all—completely defeating the purpose of having a dedicated car.
On top of that, the driver was consistently late to pick us up and always in a rush to drop us off quickly so he could end his day early and sleep. Once we checked into a hotel, he showed zero interest in helping us explore nearby places or make our evenings enjoyable.
Overall, this agency showed no professionalism, no honesty, and no customer care. What we got was stress, exhaustion, manipulation, and disappointment instead of a relaxing Christmas holiday.
Do not book with this travel agency. Kerala is beautiful—but this agency, their planning, and their driver did everything possible to ruin the experience.
AS
Anuj Singhal
• Dehradun, India
5 months ago
Trip to Kerala
Nice experiance.
Houseboat in Alleppy is not upto the mark.
SR
Sudheer Rehman
2 months ago on
incredibly knowledgeable and friendly team , proper guidance and follow up highly recommend their services .
AF
Afreena Fathima Jainulabdeen
2 months ago on
An Unforgettable Trip to Kerala, Thanks to Ease2trip Travels
As NRIs from Qatar, our time in Kerala was extremely limited, leaving us with no room to spare for booking resorts. We tasked Ease2trip Tra (Read More)vels with a seemingly impossible mission: booking three quality resorts for us within two days.
Mr. Shaju and Mr. Musadhik not only met our deadline but completely exceeded our expectations. They secured bookings for us at three stunning properties: Spice Village Thekkady, Elysian Vale Resort Vagamon, and The Zuri Kumarakom. What's more, they found us the most cost-effective deals, allowing us to stay at resorts we would have otherwise considered too expensive.
The level of personalized care was truly impressive. Mr. Shaju called us daily, sometimes multiple times, to check in and offer expert advice on everything from travel routes to local food and activities. This dedication and genuine care made our trip feel effortless and stress-free.
Thanks to the tireless support and excellent planning of the Ease2trip team, we had an incredible time experiencing three unique and beautiful destinations. They didn't just save our trip; they made it spectacular. We are still smiling and will definitely be using their services for all our future travel needs.
MS
mohammed safiyurahman
2 months ago on
"Huge shoutout to Ease2trip Travels for turning our vacation around! Just when things looked uncertain, they stepped in and made it seamless, stress-free, and unforgettable. Your team didn’t just save (Read More) our trip—you made it spectacular. Thank you for the incredible support, quick action, and genuine care. We’re still smiling!"
As NRIs from Qatar, we were on a very short trip to Kerala and had no time to spare for booking resorts. We tasked them with a seemingly impossible mission: booking three good resorts within two days. Mr. Shaju and Mr. Musadhik not only met the deadline but also exceeded our expectations completely.
They secured bookings for us at the stunning Spice Village Thekkady, Elysian Vale Resort Vagamon, and The Zuri Kumarakom. What's even better is that they found us the most cost-effective deals, allowing us to stay at resorts we would have otherwise considered too expensive.
Mr. Shaju's dedication was truly impressive. He called us daily, sometimes multiple times, to check on our well-being and offer expert advice on everything from travel routes, food and local activities. This level of personalized care made our trip feel effortless.
We had an incredible time experiencing three unique and beautiful destinations, all thanks to the great planning and tireless support of the Ease2trip team. We will definitely be using their services for all our future travel needs.
VC
Vivek Chauhan
2 months ago on
I've been using Ease 2 Trip since 2018, and the experience has been consistently excellent. My recent trip to Goa was exceptionally well managed — from flights to accommodation and local transport, ev (Read More)erything was seamless. Shaju, the owner, is always professional, friendly, and goes the extra mile to ensure a hassle-free journey. His attention to detail and personal touch truly set Ease 2 Trip apart. Highly recommend their services for anyone looking for reliable and smooth travel planning. Looking forward to many more trips with them!
Google Ratings & Reviews
Google Rating
5.0
Based on 7 Reviews
Customer Reviews
SR
Sudheer Rehman
2 months ago on
incredibly knowledgeable and friendly team , proper guidance and follow up highly recommend their services .
AF
Afreena Fathima Jainulabdeen
2 months ago on
An Unforgettable Trip to Kerala, Thanks to Ease2trip Travels
As NRIs from Qatar, our time in Kerala was extremely limited, leaving us with no room to spare for booking resorts. We tasked Ease2trip Tra (Read More)vels with a seemingly impossible mission: booking three quality resorts for us within two days.
Mr. Shaju and Mr. Musadhik not only met our deadline but completely exceeded our expectations. They secured bookings for us at three stunning properties: Spice Village Thekkady, Elysian Vale Resort Vagamon, and The Zuri Kumarakom. What's more, they found us the most cost-effective deals, allowing us to stay at resorts we would have otherwise considered too expensive.
The level of personalized care was truly impressive. Mr. Shaju called us daily, sometimes multiple times, to check in and offer expert advice on everything from travel routes to local food and activities. This dedication and genuine care made our trip feel effortless and stress-free.
Thanks to the tireless support and excellent planning of the Ease2trip team, we had an incredible time experiencing three unique and beautiful destinations. They didn't just save our trip; they made it spectacular. We are still smiling and will definitely be using their services for all our future travel needs.
MS
mohammed safiyurahman
2 months ago on
"Huge shoutout to Ease2trip Travels for turning our vacation around! Just when things looked uncertain, they stepped in and made it seamless, stress-free, and unforgettable. Your team didn’t just save (Read More) our trip—you made it spectacular. Thank you for the incredible support, quick action, and genuine care. We’re still smiling!"
As NRIs from Qatar, we were on a very short trip to Kerala and had no time to spare for booking resorts. We tasked them with a seemingly impossible mission: booking three good resorts within two days. Mr. Shaju and Mr. Musadhik not only met the deadline but also exceeded our expectations completely.
They secured bookings for us at the stunning Spice Village Thekkady, Elysian Vale Resort Vagamon, and The Zuri Kumarakom. What's even better is that they found us the most cost-effective deals, allowing us to stay at resorts we would have otherwise considered too expensive.
Mr. Shaju's dedication was truly impressive. He called us daily, sometimes multiple times, to check on our well-being and offer expert advice on everything from travel routes, food and local activities. This level of personalized care made our trip feel effortless.
We had an incredible time experiencing three unique and beautiful destinations, all thanks to the great planning and tireless support of the Ease2trip team. We will definitely be using their services for all our future travel needs.
VC
Vivek Chauhan
2 months ago on
I've been using Ease 2 Trip since 2018, and the experience has been consistently excellent. My recent trip to Goa was exceptionally well managed — from flights to accommodation and local transport, ev (Read More)erything was seamless. Shaju, the owner, is always professional, friendly, and goes the extra mile to ensure a hassle-free journey. His attention to detail and personal touch truly set Ease 2 Trip apart. Highly recommend their services for anyone looking for reliable and smooth travel planning. Looking forward to many more trips with them!
AD
Abhilash DS
3 months ago on
A heartfelt thank you to Ease 2 Trip for their outstanding support in arranging our recent resort stay. Their team ensured a seamless experience — from quick booking assistance to personalized service (Read More) that made our getaway truly relaxing and memorable.
We sincerely appreciate their professionalism, prompt coordination, and commitment to customer satisfaction. Looking forward to many more hassle-free travel experiences with Ease 2 Trip!
PK
prasanth k
8 months ago on
“Excellent travel support from ease2trip team! Truly professional and supportive staff who provided a tailor-made trip itinerary that perfectly suited my needs. Their attention to detail and commitmen (Read More)t to customer satisfaction made my trip smooth and memorable. Highly recommend their services!”
AD
Ashutosh Dwivedi
8 months ago on
I recently took 2 trips with them, one for myself and one for my parents, and I can confidently say it was an experience I'll never forget! From the moment I reached out to inquire about the trip, Sha (Read More)iju was incredibly helpful, answering all my questions and offering recommendations that truly enhanced my journey. The itinerary was perfectly organized, and the accommodations were beyond what I expected. Every detail was taken care of, allowing me to relax and enjoy my vacation without a single worry. I highly recommend this agency to anyone looking for a seamless and unforgettable travel experience!
Absolutely horrendous experience. This travel agency completely ruined what was supposed to be our Christmas 2025 Kerala trip. If you value your time, money, or peace of mind—stay far away.
To begin with, the itinerary was blatantly misleading. The agent confidently mentioned travel times like “1 hour drive” which in reality turned into 3–4 hour journeys, and routes claimed to be “4 hours” ende (Read More)d up taking a shocking 7 hours. This poor planning completely drained our energy and wasted entire days of our vacation. Either the agent had no clue or deliberately lied—both are unacceptable.
There was zero guidance on authentic local cuisine. Kerala is known for its incredible food, yet we were never guided to genuine local eateries. Instead, the driver repeatedly took us to specific restaurants and shops where he clearly had cuts or free food arrangements. The focus was always on his benefit, never ours.
The driver was extremely unprofessional and manipulative. He openly pushed activities like the elephant ride because he had commissions there and forced us to go even when we were visibly tired and uninterested. Saying “no” simply didn’t matter.
The vehicle condition was poor, uncomfortable, and nothing like what was promised. But the biggest scam was the houseboat. It was small, extremely congested, smelly, uncomfortable, and honestly felt suffocating. It looked nothing like the pictures shared during the deal. This was pure misrepresentation and false marketing.
Things reached an unbelievable low on the final day. While we were already late for our flight, the driver threatened to abandon us midway unless we immediately paid him ₹500 that he claimed was pending. Being held hostage right before reaching the airport is not just unprofessional—it’s unacceptable and frightening.
Despite booking the driver and vehicle for all 5 days, he never stayed back after dropping us from one resort at checkout to pick us up at the next resort during check-in. As a result, the vehicle was used only for destination-to-destination travel, with no sightseeing, no evening roaming, no flexibility at all—completely defeating the purpose of having a dedicated car.
On top of that, the driver was consistently late to pick us up and always in a rush to drop us off quickly so he could end his day early and sleep. Once we checked into a hotel, he showed zero interest in helping us explore nearby places or make our evenings enjoyable.
Overall, this agency showed no professionalism, no honesty, and no customer care. What we got was stress, exhaustion, manipulation, and disappointment instead of a relaxing Christmas holiday.
Do not book with this travel agency. Kerala is beautiful—but this agency, their planning, and their driver did everything possible to ruin the experience.
AS
Anuj Singhal
• Dehradun, India
5 months ago
Trip to Kerala
Nice experiance.
Houseboat in Alleppy is not upto the mark.
About Ease2trip
Ease2trip specialized in providing tailor-made travel services in Kerala - The God's own country and all around the world.
We are based in Kerala and our team of experts are very keen to provide hassle-free travel services to travelers.
We always provide unforgettable and inspiring travel experiences which enrich your moments.
Address
Kadavath Tower, Parali (PO), Palakkad, Kerala, India, Palakkad, 678612, India