# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
- **You will receive a confirmation email with The Go Group Reservation Number and Pick-up Time directly from the local operator**
# Additional Information:
- Prices apply to all ages
- Children aged 0-15 must be accompanied by an adult
- Children aged 0-5 must be secured in a child safety seat. Please bring one as it is the parent's or caregiver's responsibility
- **Please note:** Special luggage such as wheelchairs and infant strollers would count as standard luggage, weighing not more than 27kg (60lbs). Surcharges may apply if your luggage do not follow the size limitations listed in the Luggage Policy below, to be paid in cash directly to the driver. However, it is highly recommended that you book a private transfer to accommodate all your large belongings
- Food and drinks are not allowed inside the vehicle
- As this is a shared transfer, please be patient in cases of unforeseen delays along the pick up and drop off route
- Please fill out your Flight Information and Destination Information in the space provided when booking. Refusal may cause the failure of your shuttle service bookings
- Klook and The Go Group, LLC are not responsible for any damage or loss to your personal belongings
- For International Flight Departure Shuttle Service, local operator will pick you up at your selected hotel at least 4 hours prior to your flight departure time