# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 1-12
- Infants aged 1-11 months are free of charge
- This transfer is not wheelchair-accessible. However, it is possible to bring a stroller onboard
- The capacity of each ferry is approximately 190 to 220 travelers
- Pets are not allowed onboard
- Please make sure that you acquire travel visas for Malaysia or Thailand before booking
- **Please note:** The management reserves the right to change travel times and dates due to unforeseen weather conditions and other unforeseen conditions without any liability or compensation
- **Please note:** Fines or penalties due to non-compliance on visa or entry requirements will be the responsibility of the passenger
- **Please note:** There is no pier in Koh Lipe. If you depart from Langkawi, you will need to transfer to a local longtail boat in order to reach the island
- **Please note:** If you depart from Koh Lipe to Langkawi, you will first travel on the longtail boat and change to the ferry at the pontoon
- **Please note:** Bookings need to be made at least 4 hours in advance from your preferred departure time
- Passenger insurance is included in the packages, but not personal travel insurance. Although not required, it is recommended that you purchase a personal travel insurance before booking