# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: For children with a height between 100-140cm (this rule is valid until 7 Oct 2019)
- **From 8 Oct 2019, the child ticket is available for children with a height between 100-140cm or aged 3-11 on the day visit. Infants and children aged 0-2 or with a height below 100cm can enjoy free admission to the park**
- To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with all of the ticket holders booked under their Government ID
- One passport number can be used to purchase a maximum of 5 tickets. **If you need more than 5 tickets, please make a separate booking with a different traveler's name and passport number**
- Travelers who booked together must enter the park together
## Disclaimer
- **Tickets are non-transferable and non-refundable**
- Tickets are not valid for special events that require a separate admission charge
- For security purposes, photos of you will be taken at the entrance as proof of your identity as the ticket holder
- Please read and understand the full disclaimer before booking
## Important Notice
- In accordance with relevant laws and by government directive, all guests and their belongings are required to go through security screening prior to entering the premises of Shanghai Disneyland
- Guests to Shanghai Disneyland are expected to comply with ‘Shanghai Disneyland Rules and Regulations’
- The following items, among others, which include but are not limited to the items listed in this clause, cannot be brought into the park: flammable items; weapons; food items which require heating, reheating, processing, refrigeration or temperature control, food items which have pungent odors (examples of food items not permitted in the park include, without limitation, instant noodles that require hot water, food kept in containers with reheating capabilities, and durian fruit); alcoholic beverages; cans or glass containers; oversized luggage; large tripods; folding chairs and stools; animals; articles prohibited by applicable laws and other items that may be harmful or disruptive
- For details and other points for attention, please refer to Shanghai Disneyland Rules and Regulations