# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Meal Duration:
- Lunch: 1 hour and 30 minutes
- Dinner: 1 hour and 30 minutes
- **Please note:** The meal durations during Christmas and New Year's Eve are subject to change without notice
# Additional Information:
- Child ticket: Age 5-14
- Children must be aged 6+ and 110cm+ tall to be allowed to ride the Blue Track unaccompanied
- Children must be 135cm+ tall to be allowed to ride the Red Track unaccompanied
- Children aged 0-5 or 0-109cm tall can ride the Luge in tandem on the Blue Track, with an adult aged 15+ years at a cost of NZD2 per ride
- The Skyline Gondola and Stratosfare Restaurant are wheelchair and stroller accessible
- For safety purposes, all luge riders must complete the blue track on their first run
- The booking for Luge Ride can't be shared, (e.g. If there's a booking for 3 Luge Rides, only 1 person can go for all rides)
- Luge Ride is not suitable for pregnant women
- Advance reservation is not provided, the seating is first come first served
- During peak season, you may be arrange to seat at the bar counter or Wakatipu Room
- During peak season, you may have to wait for 15 minutes for next round seating
- If the Luge is closed due to the weather concern, you will need to apply refund on site with the ticket. And will not process the refund of this situation afterwards