# Confirmation:
- You will receive confirmation of your booking's availability within 2 business days. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 6-12
- Free admission for children aged 0-5 accompanied by a paid adult
- Please get your iPad on the **102nd** floor and return it on the **100th** floor before leaving the building
- Each All-Inclusive Experience Ticket can enjoy USD15 off for drinks at the cafe, bar, and restaurant (ONE Cafe, ONE Mix, and ONE Dine), or shopping at the gift shop (The Gallery)
- For participants of the Standard Admission (Reserved) package, if you are late or miss your reservation, you can ask the staff at the ticket office to reschedule for another date or time