# Booking Guidelines:
- Date selected is for reference only - you may pick up your tickets anytime
# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Route Map:
- Taoyuan Airport-Taipei Main Station Route Map
## Express Train (Purple)
- Interval: Every 15 minutes
- Duration: 37-41 minutes
- Schedule: 5:57am-10:55pm (Terminal 2) / 5:59am-10:58pm (Terminal 1)
## Commuter Train (Blue)
- Interval: Every 15 minutes
- Duration: 51-55 minutes
- Schedule: 6:04am-11:33pm (Terminal 2) / 6:07am-11:36pm (Terminal 1)
# Additional Information:
- This pass is for **non-Taiwanese passport holders only**
- The ticket/token must be retrieved when you exit your destination
- **Important:** Loss of token will incur charges
## Luggage Regulations
- Dimensions (length + width + height) must not exceed 220cm, with the longest side not exceeding 165cm
- For more information, check the official website
## Chunghwa SIM Card & APTG SIM Card Usage Information
- This voucher will not expire. If the voucher has not been redeemed on the selected booking date, you can still keep and use it for your next trip to Taiwan. Simply present your voucher to the counters at Arrival Hall, Airport MRT or Pre-Departure Area in Taoyuan Airport to redeem your SIM card
- Please ensure that your device is not network-locked
## Chunghwa SIM Card
- Show your boarding pass to the staff member upon redemption. Please present an official ID (with photo) from your native country (such as social security card, ID card or driver’s license)
- Travelers from Mainland China must present their Mainland Chinese ID card along with their Taiwan Pass and Exit & Entry permit. Likewise, travelers from Hong Kong and Macau must present their passport and Exit & Entry permit
- Travelers from Taiwan must present a Taiwan Identity Card and passport to redeem the SIM card (must be original documents, photocopies will not be accepted)
- Each person can only redeem up to 3 SIM cards at once
- You must be at least aged 20+ to purchase this SIM. Please bring a valid ID for proof of age
- You can top up additional credits for this SIM at any convenience store (7-Eleven, Family Mart, etc). There is a minimum recharge amount of TWD300
## APTG SIM Card
- This card will be available only until the expiration date
- Show your boarding pass to the staff member upon redemption. Travelers from Mainland China must present their Mainland Chinese ID card along with their Taiwan Pass and Exit & Entry permit. Likewise, Hong Kong and Macau citizens must present their passport and Exit & Entry permit
- Each person can only redeem up to 3 SIM cards at once
## International Fair Use Policy
- Under the Fair Use Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
- Please refrain from extensive video streaming and/or processing a huge amount of data in a short time
- The operator is not responsible or liable for any changes made to data speed or usage. You will still be charged the agreed upon fee during your rental period
# Taiwan Food Promo Information:
## TWD80 Coupon Voucher
- Get TWD80 off when you spend a minimum of TWD400 on selected Taiwan’s Best Food & Must-Eats activities
- Apply the promo code (to be sent via email) to your booking while stocks last
- Valid until 31 Mar 2020
## TWD20 Coupon Voucher
- Get TWD20 off when you spend on selected Taiwan Best Food & Must-Eats activities
- Apply the promo code (to be sent via email) to your booking while stocks last
- Valid until 31 Mar 2020