Waldorf Astoria Jeddah - Qasr Al Sharq, Jeddah

Top Facilities

parking

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Waldorf Astoria Jeddah - Qasr Al Sharq

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Restaurant, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Private parking, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hammam, Spa facilities, Head massage, Swimming pool, Foot massage, Pool bar, Massage, Spa and wellness centre, Back massage, Swimming Pool, Fitness centre, Full body massage, Spa lounge/relaxation area, Indoor pool, Hand massage, Fitness/spa locker rooms, Indoor pool (all year), Neck massage, Fitness.
Transport	Shuttle service, Accessible parking, Car hire, Electric vehicle charging station, Shuttle service (additional charge).

Guest Ratings For This Property

9.1

Based on 209 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.3

Facilities

9.3

Reviewers Mention About Waldorf Astoria Jeddah - Qasr Al Sharq

The Waldorf Astoria Jeddah - Qasr Al Sharq spa has received highly positive reviews from customers. Many praised the friendly and attentive staff, particularly the manager Sarah. The massages, scrubs (Read More), and facials were also highly recommended. The spa's ladies-only policy added to the sense of safety and comfort. The luxurious hotel and its beautiful decor were also highlighted. Overall, customers had an unforgettable and enjoyable experience at the spa.

Guest Reviews

Ahmed

family with young children

10.0

Exceptional

The general atmosphere was conducive

Clean, comforts and quiet

Not for now

Published on 28 Dec 2023

Nick

family with young children

5.0

Passable

Abdullah on reception.

Decor was dated and tv in the room was old and limited selection of channels. No restaurant.

Published on 04 Feb 2023

Florencia

young couple

1.0

Bad

such a waste of an amazing place!

the property itself its amazing

the service its TERRIBLE. you are staying and paying for a Waldorf Astoria but using Hilton facilities. Even breakfast. they were not able to provide us not either transportation from the airport, or a guide tour. we have to look it for ourself. also, nobody speaks english so It was almost impossible to make a request. we left 2 nights earlier

Published on 09 Dec 2022

Giulia

young couple

10.0

Exceptional

Not only a 7 star hotel, It worth to be called Our Home Palace

The location, the sea view, the building style, furnitures, the staff all: concierge Abdul, reception Ruba, personal concierge, personal battler, the manager, Mr Bassam Merdas over all the best!

nothing to say

Published on 04 Dec 2022

Giulia

young couple

10.0

Exceptional

Amazing royal palace in Arab style, for queens and kings

the building is a piece of art

the bed is not very comfortable and the breakfast isnt inside the hotel

Published on 28 Nov 2022

Rashad

solo traveller

9.0

Superb

Everything

Nothing

Published on 30 Sep 2022

Safaa

review category business travellers

7.0

Good

location, shower, female spa and size of the room

staff not available most of the time , breakfast in Hilton nearby hotel smell of the furniture paint and in room dinning

Published on 18 Sep 2022

Hassan

young couple

1.0

Bad

it was bad place , never come again.

i like the location only.

the breakfast was in different building, we have to walk outside the building for breakfast. the hotel policy was very low standard. the hotel furniture was very old, the color was awful. the carpet was deirty. the receptionist wasn't welcoming and wasn't helpful.

Published on 29 Apr 2022

Osama

young couple

10.0

Exceptional

everything was prefect . staff , food , room space , decoration , cleanliness

I sent a message that i want to celebrate a special occasion but nothing was done . probably because of short notice

Published on 01 Apr 2022

Randah

young couple

4.0

Disappointing

I enjoyed it but the problem is theres no connection to pharmacy or any market !!

its really luxurious

there wasnt a way to contact a pharmacy!! and even the sleepers they are poor quality comparing to a hotel 5stars. the stuff are very friendly though.worldwide you can contact pharmacy or market from the hotel its a request from the hotel to the customers who are staying in the hotel.

Published on 14 Feb 2022